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Nine of out 10 corporate heads of IT outsource some functions, up from 85 percent a year ago, yet very few outsource the majority of their IT operations.
India-based outsourcer Genpact has greatly expanded its Mexican operations in the last year, focusing on lower-end business process outsourcing instead of IT services work. The former GE unit calls Mexico a gateway to India offshoring and a "nea
The 2008 "State of the CIO" study shows that financial services companies spend big on IT as a percentage of revenue, and have the lowest IT staffer-to-user ratio. Who has the highest ratio? Non-profits.
With companies like Citigroup putting their wholly owned offshore service centers up for sale, there's been much discussion about whether the captive model makes financial sense. A recent study from the Everest Research Institute confirms that g
The globalization of research and development is already under way. Two Harvard researchers explain what's going on, and why the research and development done in China and India is not all bad news for U.S.-based companies.
Combining information technology savvy with legal and procurement expertise in a vendor management office can yield both better deals from vendors and strong relationships with them.
Stop thinking outside the box. Itu2019s all just sourcing now.
There's a right way (taking care of all departmental data needs) and a wrong way (ignoring data governance) to write an MDM RFP. MDM vendor Siperian has identified 10 common mistakes that CIOs make and advises how to avoid them.
Your information technology staff is a great resource for competitive advantage, but only if you help your employees understand how the company makes money.
The Nielsen Company's $1.2 billion contract for business and "knowledge processes" with Mumbai-based Tata Consultancy Services may be the biggest deal with an Indian vendor to date. But the news says more about Nielsen's IT leader
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