By integrating new generative AI features, Freshworks’ Customer Service Suite gives companies an omnichannel solution that includes customer sentiment analysis, multi-language understanding, and faster answers for agents to provide an automated and...
While email remains one of the main vectors by which hackers attack companies, a growing number of other communication channels have become vulnerable to attack, requiring additional layers of security. Edwin Moreno, global field CTO of Mimecast, dem...
With cloud computing and Kubernetes usage accelerating for many companies, getting a handle on monthly costs can be difficult for engineers and CFOs. This can be exacerbated by multiple cloud vendors with different reporting methods. Kubecost adds a ...
By using light polarization technology, Metalenz is enabling compact, advanced sensing for mobile devices. Rob Devlin, CEO and co-founder of Metalenz, demonstrates the company’s Polar ID application, which enables facial recognition and advanced bi...
Direct from the show floor at the CIO100 Symposium & Awards in Colorado, host Lee Rennick sits down with Marci Maddox, Research Vice President, Digital Experience Strategies at IDC. They discuss how Maddox's team helps vendors understand market trend...
Companies looking to improve their environmental reporting for new and existing products can make smarter data decisions through Makersite’s Product Lifecycle intelligence software. CAD, ERP, and PLM external-delete systems can integrate with Maker...
GitGuardian’s code security platform lets application developers quickly scan and fix hardcoded secrets (such as API keys and other private information) across source code, CI/CD pipelines and within productivity tools. Eric Fourrier, CEO of GitGua...
SAASTEPS provides an end-to-end Salesforce native revenue management platform built on a single data model. The SAASRAM Suite helps businesses automate their entire revenue lifecycle on one unified platform, without custom code or integrations. This ...
To be a competent custodian of the law, your IT infrastructure better be in order. No one is more beholden to this than Irshad Saifi, CDIO for Shardul Amarchand Mangaldas and Co. Catch him as he discusses how technology is reshaping India’s legal ...
As GenAI continues to mature, the use of AI in driving business innovation and growth will only become more pronounced and strategic. Organizations that can effectively scale AI initiatives and integrate them into their core operations will be the on...
In the transformed digital business world, cloud has become a focus for businesses seeking to innovate, optimize operations, and stay competitive. However, legacy systems and transitioning to the cloud comes with its own set of challenges and conside...
Companies looking to create and deploy AI-enabled apps quickly can avoid lengthy and costly development cycles by working with Iterate.ai's Interplay platform. The low-code solution is built to provide a complete runtime environment specific for acce...
For many companies, the division between a security team and an IT operations team can cause headaches when it comes to figuring out who does what. With CrowdStrike’s Falcon for IT platform, more than 10 different security and IT tools are unified ...
With a multitude of networked devices across an enterprise’s infrastructure, keeping track of the latest vulnerabilities and being able to fix them can be a constant headache for security teams. Asimily’s platform offers a very quick and visual p...
Can AI bring a renewed splash of colour to customer experience in Berger Paints? With conglomerate business players throwing their hat in the ring, how will this organization face up to competition? Partha Protim Mondal, CIO, Berger Paints, paints a ...
The Aras Innovator platform allows designers, engineers and others to visualize a ‘digital thread’ of product design throughout its lifecycle. By creating this digital thread, users can quickly connect and collaborate across different application...
How is Sakra World Hospital leveraging the advent of Robotics in healthcare, and what are the benefits? How do data-driven healthcare and data privacy go hand-in-hand? Bhoopendra Solanki, CIO, answers these and more, in this episode of CIO Leadership...
By taking an AI-first approach to software development, Thoughtworks adds generative AI features that go beyond just using the technology for coding. Mike Mason, chief AI officer at Thoughtworks, demonstrates some key features for how teams can get q...
Through a use of generative AI and use-case report generation features, Alteryx enables entry-level and mid-level analysts at enterprise companies to generate valuable reports without needing to code a solution. Suresh Vittal, chief product officer a...
Mahesh Juttiyavar, Global CIO, MASTEK shares his perspective on the future of IT within the digital services industry and how the company is preparing to adapt to upcoming technological trends and changes, in this episode of CIO Leadership Live.
Digital car insurance and auto loan broker Jerry was growing faster than its support team could handle, with customer wait times becoming longer and call center agents overwhelmed with messages and calls. The company decided to build a proprietary ge...
Northern Light has provided enterprise market intelligence data through its knowledge management platform for more than 20 years. While it already used machine learning algorithms to provide customers with insights, it has now added generative artifi...
What technologies does Narendra Saini see revolutionizing the pharma space in 2024? What are the tenets of data privacy and protection that they hold supreme in the face of increasing cyberattacks? Narendra Saini sits down with us to give us a dose o...
Improving communication between company human resources, payroll and other corporate departments and frontline workers is one of the goals of Blink, which developed a mobile “super-app” that lets workers feel more connected to their employers. Se...
In this special episode of CIO Leadership Live, pioneering women leaders in technology, Kopal Raj, VP IT and India CIO, WABTEC, and Namrita Mahindro, CDO, Aditya Birla Chemicals, get candid about some overlooked hurdles between women and the leadersh...
How can the industry bridge the gap to have more women in the tech space than we are currently seeing, and thus collectively empower and support the next generation of female tech leaders? Find out more from Hoda A. Alkhazaimi from Emirates Digital A...
As women shatter the glass ceiling on the professional front, how can companies create the right environment to encourage the growing tribe? What skills are indispensable for women to soar as technology gets more advanced and businesses scale up? Cat...
What technology trends does Mitali Biswas place her bets on for 2024? How does she believe organizations can bridge the leadership gap for women in tech? Mitali Biswas takes a health check on technology and female leadership, in this special episode ...
What, according to Mehjabeen, ranks higher than skillset when ensuring women’s indispensability in the workplace? What leadership mantras have enabled her to stay one step ahead of the curve at Raychem RPG? Mehjabeen Taj Aalam talks about leadershi...
Sanghamitra Pyne, well acquainted with how the humble alternating current transforms lives, brings to us her expertise in emerging technologies in the electricity domain, as well as how organizations can support the rise of women in leadership positi...
Through the use of advanced conversational AI, Omilia enables better customer service automation for enterprises across several markets. John Diatto, an enterprise account executive with Omilia, demonstrates a fast-food restaurant drive-through scena...
Sankaranarayanan Raghavan is in the business of preparing for the worst of times, in the best of times. With IndiaFirst Life, his goal to make insurance easily available to every Indian household. But what are the challenges of evangelizing their ser...
New generative AI features have been added to Observe’s observability platform, which helps companies turn business data into information. Tom Batchelor, field CTO of Observe, demonstrates the company’s O11y GPT product that helps users understan...
The role of technology in water management is crucial, and Prasenjit Mukherjee stands at the helm of affairs. What technological innovations help them provide seamless end-to-end solutions to their clients in the drinking water and irrigation sectors...
What innovations does JK Tyres see as pivotal in shaping the future of the tire industry? In an increasingly digitized world, how do they guard their cutting-edge designs, and the data of customers who choose them? Sharad Kumar Agarwal talks about th...
By adding generative artificial intelligence features to its observability platform, New Relic aims to make it easier for software engineers to gain better insights from their production environment. Peter Pezaris, Chief Strategy and Design Officer a...
How does Axis Mutual Fund ensure the security of customers’ financial information and personal data as data breaches rise? How does it leverage Generative AI and to achieve their goal of customer centricity? Vamsi Ithamraju sheds light on how innov...
What data structures does Kotak rely on to safeguard the critical information of its five crore customers? How is the organisation moving in step with an increasingly financially literate India? Kirti Patil speaks her mind on the role technology play...
How does Info Edge embody ‘trust’ for its customers through its pure play internet services, like Naukri.com? With increasing web footfall being a double-edged sword, how does the company keep operations seamless and personalized for its patrons?...
How does Sleepwell leverage Augmented Reality and Virtual Reality to make shopping online ‘real’ for its customers? How do they navigate the competitive and price-sensitive market of sleep products? Charu Bhargava, VP IT of Sheela Foam (Sleepwell...
By combining generative artificial intelligence with predictive analytics, Akkio has created a powerful business intelligence tool for digital agencies to help deliver better results. By using GPT-4 technology to let users clean up their data sets, A...
How is TTK Prestige upholding the ‘Make in India’ initiative with its India-centric manufacturing processes? What technology investments ensure that they remain an ‘innovation first’ company for consumers? R Ramasubramaniam, CIO & CTO of TTK ...
How is Persistent Systems assessing emerging technology like AI and ML as technology evolves? How do the company deal with data vulnerability as organizations become increasingly digital? Debashis Singh, CIO of Persistent Systems, discusses his compa...
How does Tata Realty and Infrastructure ensure the privacy of sensitive customer information? Are proptech solutions like virtual reality augmenting the property viewing experience? Girish Hadkar, Vice President and Head IT of Tata Realty and Infrast...
How is the airline industry leveraging emerging technologies like AI and ML, and is the increasing digital adoption increasing risk of hacking and cyberattacks? Vinod Bhat, CIO and Chief Ethics Counsellor of Vistara Airlines, talks about technology a...
How is TCG Lifesciences adopting emerging technologies, like AI and ML to enhance their business? Is protecting sensitive data a challenge, especially as cyberattacks increase? Abhijit Chatterjee, CIO of TCG Lifesciences discusses how technological i...
How is the retail industry improving customer experience with digital transformation? Is Lulu prepared for upcoming technology changes? Anil Menon, CIO of Lulu Group India, discusses how technology is changing the way we shop for good.
Join Manfred Boudreaux-Dehmer, NATO Chief Information Officer, as he discusses innovation in technology, leadership, a seat at the board table, cross-sector collaboration, and his inaugural role as the first CIO at NATO.
Gary Jeter, Executive Vice President, Chief Technology Officer at TruStone Financial Credit Union, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss mission-bas...
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