Innovation

How Comcast IT moved from order-taker to innovator

Rick Rioboli, EVP & CIO of Comcast, discusses the importance of moving toward a target architecture, his strategy for clean data, and how he assesses candidates for his IT leadership team.

Tapping into dark data for efficiency, innovation, and income

Looking in the recesses of your data silos can pay dividends for CIOs seeking to improve business processes and drive innovation.

How empathy drives IT innovation at Thermo Fisher Scientific

CIO Ryan Snyder shares his insights on ITu2019s expanding role in product development and the future of the CIO role.

9 best practices for better innovation

Following these steps for prioritizing ideas will help you seize the most promising opportunities.

How JetBlue leverages digital technology for safer travel

How JetBlue leverages digital technology for safer travel

The airline's technology chief, Eash Sundaram, explains how solutions originally introduced to enhance the customer experience are now helping ensure safety during the pandemic.

Secrets of successful digital innovation

The goal of any innovation effort is to deliver business value and competitive advantage. Two IT leaders share their secrets for meeting those measures.

7 barriers to innovation worth breaking

Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.

5 lessons when creating a ‘customer zero’ program

Technology organizations must invest in a u201ccustomer zerou201d program to drive internal innovation, improve quality, and demonstrate they believe in their own products and services.

CIOs grapple with how to jumpstart innovation amid pandemic

IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.

Spinning up digital innovation at Warner Music Group

Ralph Munsen, CIO of Warner Music Group, discusses technology and business transformation at the global music company.