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From adopting customer-centric mindsets to embracing product-based approaches, CIOs are reimagining IT structures and strategies to better fuel continuous business transformation.
Accelerating AI capabilities underscore the need for ethics frameworks to help guide the design and development of all technologies. Here’s how to put ethics into action and ensure your efforts have an impact.
The insurer is going cloud native by rebuilding its core applications to align with next-generation business processes tailored to enhance and accelerate the customer experience.
In order to tackle the challenges within ESG Reporting based on the CSRD and its European Sustainability Reporting Standards (ESRS), PwC developed the “ESG Reporting Manager – CSRD” – enabling a holistic and end-to-end ESG Rep
Ben Peterson, head of People Product, shares how the Fortune One retailer went from vision to viable with its gen AI My Assistant in sixty days.
As we near the first anniversary of ChatGPT’s public release, IT leaders are pushing forward gen AI pilots and production use of a technology viewed to be industry-redefining — and shrouded by unknowns.
Fresenius Medical Care has developed a predictive model using machine learning and cloud computing to help proactively identify when kidney dialysis patients might be suffering a potentially life-threatening complication.
With a focus on providing exceptional customer service and generating initiatives to modernize the business, Nationale-Nederlanden is seeing the benefits of digitalizing all its sales and after-sales processes — part of a broadscale transformat
With tech talent markets tight, internal hires and transfers of promising IT hopefuls from other business units can be a great answer. But a respectful win-win approach is the best way to poach.
Despite strategic alignment among IT and business leaders, technical and transformational initiatives still fall flat at an unacceptable rate. Here’s how IT can learn from its mistakes.
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