IT Leadership

Thinking of building your own AI agents? Don’t do it, advisors say

Developing agentic AI tools may be too complicated for many organizations, but some companies are moving forward anyway, with some success and lessons learned.

7 steps to a more adaptive enterprise

Longtime tech execs Steve Davis and Ken Spangler discuss their framework for ensuring organizations not only keep up with the pace of change but lead it.

Human vs. humane: How companies pursue AI for enhanced CX

AI can replicate and sometimes even surpass human ability. But what ethical standards are these technologies being taught to follow, and how do people apply them in practice?

Do boards understand their new role in cybersecurity?

CIO and board member Julie Ragland provides guidance on governance in the era of digital risk.

Autodesk enlists Einstein AI to enhance employee and customer service

With the understanding that mainframe security is integral to broader modernization goals, where should organizations start?

Autodesk enlists Einstein AI to enhance employee and customer service

The CAD/CAM design giant is putting Salesforce generative AI to work as part of its AI-augmented journey to enhance its employee and customer experience.

Rethinking enterprise architects’ roles for agile transformation

Enterprise architects have struggled to deliver business benefits in the digital era. By enlisting them to take part in strategic digital initiatives in ways that play to their strengths, CIOs can remedy that.

4 steps to shift from outputs to outcomes

Companies often measure project success by the work completed on a timeline rather than by the value it delivers to the business. Teams may be busy checking off deliverables, staying on schedule, and meeting budgets. But a focus on outputs can obscur

Excellence Lies in the Details

Get Ready for FutureIT Toronto: A Day of Insight, Innovation, and Inspiration!

Applied Materials automates warehouse ops as AI accelerates chip demand

The component manufacturing company has modernized warehouse processes with a network of robots, RFID technology, and automated ‘Goods to Person’ workflows that are increasing productivity manyfold.