IT Management

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The only job search guide you’ll ever need

Don't reinvent the wheel. You already possess the training you need to find the next great role in your career.

Sep 21, 2015

IT Skills Personal Software Relationship Building

HP’s divide, layoff and conquer strategy a challenge for managers

HP CEO Meg Whitman announced layoffs of 30,000 workers in an attempt to refocus and restructure the company. But is it already too late? And how will front-line managers handle retaining and motivating workers?

Sep 21, 2015 5 mins

Careers Relationship Building Staff Management

How ‘joint employer’ ruling impacts IT outsourcing customers

The National Labor Relations Boardu2019s recent change in definition of 'joint employer' could have implications for IT outsourcing customers.

Sep 21, 2015

Outsourcing Technology Industry

How to do layoffs right (when you absolutely have to)

The tech industry has a history of doing major layoffs too frequently and often badly. The reality is this can and should be avoided. Columnist Rob Enderle discusses why layoffs should be seldom used and how to do them right when necessary.

Sep 18, 2015

IT Leadership Staff Management

The four walls trapping innovation in your IT organization

The need for IT organizations to innovate is something that has long been thought of as a u2018nice-to-haveu2019 or a strategic goal, but digital transformation now makes it something essential to do effectively in the present.

Sep 15, 2015

IT Leadership IT Strategy Innovation

4 call center compliance traps—and what to do about them

Contact centers are often dispersed around the globe, making compliance and oversight difficult. Here are four astonishingly common compliance breaches, and suggestions for guarding against them.rn

Sep 14, 2015

CIO Compliance Outsourcing

How captive IT offshore centers are driving IT innovation

Companies like Amazon, Tesco and Honeywell are looking to offshore IT subsidiaries to deliver digital transformation.

Sep 11, 2015

Innovation Outsourcing Startups

Gold’s Gym muscles up on IT to engage with customers

To inspire brand loyalty, Goldu2019s Gym pumped up its IT systems to support a new customer-centric website and mobile app.

Sep 9, 2015

CIO IT Strategy Innovation

The problem with compromise as a team consensus building approach

Compromise is not an effective approach to building team consensus. It leaves stakeholders feeling that theyu2019ve 'compromised' their beliefs, and precludes the creation of innovative, higher value outcomes. It also creates resistance to

Sep 9, 2015

Careers IT Leadership Innovation

An open letter to outsourcing service providers

An honest take on what's happening in service provision and why it's got me worried.

Sep 8, 2015

Innovation Outsourcing

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