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Service-level agreements need to not only look good on paper, the must deliver business results in real life. Hereu2019s how to create more effective SLAs for application development and maintenance.
John Marcante, CIO of Vanguard, on the new role of IT
When we outsource, we like to think we are buying and selling technical solutions, but really we are buying and selling human ones. Companies that can remember the golden rule will get the most out of their sourcing relationships.
In this first in a series of columns about disruptive products and services enabled by cloud computing, CIO.com columnist Bernard Golden looks at a company thatu2019s changing the eyeglasses prescription paradigm.
Non-traditional methods must be employed to identify and recruit truly exceptional engineers
Most of the H-1B visas that the U.S. government granted for workers in computer jobs are for people from India, a Computerworld analysis shows.
What can CIOs do to maximize the benefits of emerging, disruptive technologies?
It is difficult to make predictions, especially about the future.
Working from home isnu2019t for everyone, and there are many factors to consider before you decide if itu2019s right thing for you. Columnist Rob Enderle helps you decide if it is and suggests some tools that will make your home office more efficient
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