IT Management

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Risky Business: Target Dumps Amazon.com, Reboots on E-Commerce

It's a story that sounds all too familiar to Toys R Us and Borders: Target has decided to step away from Amazon.com and bring its e-commerce efforts in house. History tells us it's a complex, expensive and risky decision for Target.

Aug 10, 2009 3 mins

Data Center Outsourcing Risk Management

After a Massive Tech Project Failure: What IT Can Expect

The bigger the failed IT project, the harder the CIO falls -- almost never to recover, says Chris Curran, partner and CTO of Diamond Management & Technology Consultants. His advice: To avoid catastrophic project failure, do projects in bite-sized

Aug 5, 2009 5 mins

Business IT Alignment ERP Systems Outsourcing

Outsourcing: Benchmark Your Provider Without the Hassle

Benchmarking is a useful way for outsourcing customers to ensure that their service providers are offering competitive prices. But the process can be costly, contentious and time consuming for outsourcers and their customers. One alternative--the pro

Aug 4, 2009 4 mins

Outsourcing

ERP and BI: A Match Made in Heaven, If You’re in Data Hell

Now's the time to use BI tools to tap into that rich pool of data sitting unexamined on your ERP systems, says a new report from Aberdeen Group. The prize: Increased visibility into what actually makes your business tick.

Aug 4, 2009 4 mins

Business Intelligence ERP Systems Outsourcing

2009 CIO 100: How Focusing on Customers, Collaboration and Cost Control Delivers Business Value

The 2009 CIO 100 winners invested in systems to improve relationships with customers, enhance collaboration among employees and keep costs in line.

Jul 29, 2009 6 mins

Budgeting Collaboration Software Small and Medium Business

How CIOs Can Foster Innovation in IT

CIO 100 Award-Winning CIOs share their advice for inspiring the development of new technologies and innovative thinking within your IT departmentn

Jul 27, 2009 3 mins

Innovation

Outsourcing Strategy: With Application Outsourcing Providers, Fewer is More

If your company outsources application development and maintenance, you can benefit from concentrating your work with fewer suppliers, says Accenture's Donald J. Richards. Here, he shares new Accenture research on this topic, plus lessons from c

Jul 27, 2009 6 mins

Outsourcing

Outsourcing: Telecom Providers Give Their Networks the Boot

Plans from Sprint, BT, China Mobile and others to farm out network management may seem counterintuitive. If the network isn't a core competency for a telecom provider, what is? But market forces are moving many providers in Asia, Europe--and now

Jul 27, 2009 5 mins

Mobile Outsourcing Small and Medium Business