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IT Management

IT Management | News, how-tos, features, reviews, and videos

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SAP Sapphire 2009: Big Show, Big Questions, Big Stakes

SAP's annual meet-and-greet is underway, and there are key questions about enterprise technology platforms, maintenance fees and future application roadmaps that SAP's executives need to answer. And there's also a new CEO to formally i

May 11, 2009 4 mins
ERP Systems Enterprise Applications Outsourcing
opinion

Offshore Outsourcing: 8 Contract Tactics That Protect Against New Threats

Recent terrorist events and admissions of fraud raised new questions about how well clients of offshore outsourcing firms are protected contractually in such cases. Consider these eight ways to protect yourself in your next outsourcing contract from

May 8, 2009 5 mins
Outsourcing
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How Aker Philadelphia Shipyard Lowered Costs with Kronos Workforce HR and Payroll Solutions

Aker Philadelphia Shipyard wanted an integrated system to lower HR and payroll costs.

May 7, 2009 2 mins
Budgeting
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Data Integration Helps Shipbuilder Trim Costs

Aker Philadelphia Shipyard wanted an integrated system to lower HR and payroll costs.

May 7, 2009 3 mins
Budgeting
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What Worries U.S. High-Tech Companies

From consolidation fears to M&A risks to natural disasters, here's what's most troubling the 100 largest publicly traded tech companies.

May 7, 2009 3 mins
Data Center Outsourcing Risk Management
tip

Obama Stimulus Bill Effects Will Take Time

Outside of healthcare, broadband and utlities industries, impact of federal spending on IT is unlikely to have an immediate impact.

May 7, 2009 3 mins
Government Outsourcing
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Guide to a Perfect Offshore Outsourcing Vendor Deal: The “Do” List

Nine tips for striking a great outsourcing deal with your vendor. For example, did you know you should negotiate key personnel provisions to give you more control over your labor assets?

Apr 30, 2009 7 mins
Outsourcing
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Offshore Outsourcing: Will Recession Cause a Bangalore Backlash?

Some high profile offshore outsourcing customers say they're bringing call center and information technology services back onshore. But experts are divided on the significance of individual "backshoring" announcements from Delta Air Li

Apr 29, 2009 4 mins
Budgeting IT Leadership Outsourcing
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The Good, the Bad and the Ugly: 10 Tips for Outsourcing Incentives and Penalties that Work

The incentives and credits written into an IT services contract are critical to the long-term success of an outsourcing deal. But overly broad, ambitious, or punitive provisions can prove ineffective--or worse--injurious to the client/vendor relation

Apr 29, 2009 7 mins
Budgeting Outsourcing
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The *Real* Cost of Offshore Outsourcing

Quantifying the actual cost of bad customer service, loss of intellectual property (IP), loss of intellectual capital (IC) and more can reveal whether outsourcing really is a viable option for your company.

Apr 28, 2009 7 mins
Innovation Outsourcing Risk Management