IT Management

Tips for Training Your Tech Vendors

Harvard Business School CIO Stephen Laster on Web 2.0 Technologies

Laster discusses the benefits and dangers of online communities, blogs, Wikipedia and more.

Stowe Boyd on Web 2.0 in the Enterprise

The self-described media subversive talks about the provocation of Web 2.0 and the fear of change.

Five Tips for Bringing Web 2.0 Into the Enterprise

Your customers are talking about you. Here's how to join their conversation.

Is the Enterprise Afraid of Web 2.0?

With their emphasis on collaboration and openness, tools like wikis, blogs and social networking sites can provoke the executive mindset.

Web 2.0 for the Suits: One Visionary’s Take

Open e-mail, open source, open environments. British Telecom's CIO of global services, JP Rangaswami, gives his thoughts on corporate culture and the free exchange of information.

Open-Source Software and Its Role in Space Exploration

A software developer from JPL explains the reasons that NASA has embraced free and open source software in its application development process. Because, in a Mars launch, the term "mission critical" has a literal meaning.

User Input Spurs Innovation

Employees are CIOs' secret weapons when expectations are high but resources for IT are limited.

Include Management Costs When Calculating Software as a Service Benefits

Here's why total cost of ownership calculations for software as a service contracts are tricky.

Three Approaches Companies Use for On-Demand Computing

Definitions for ASP, BPO and MSP. Note: these on-demand models are not the same as software as a service.