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IT Operations

IT Operations | News, how-tos, features, reviews, and videos

news

Anthropic updates its risk governance framework

Revised doc defines two key ‘Capability Thresholds,’ one of which revolves around CBRN weapons.

Oct 16, 2024 4 mins
Artificial Intelligence Compliance Risk Management
news

LatticeFlow launches first comprehensive evaluation framework for compliance with the EU AI Act

The platform has so far ranked models from OpenAI, Meta, Mistral, Anthropic, and Google on more than two dozen technical specifications.

Oct 16, 2024 5 mins
Artificial Intelligence Compliance Regulation
feature

3 things to get right with data management for gen AI projects

After nearly two years of experimentation with generative AI, many IT leaders are ready to scale up. Before they do, however, they need to rethink data management.

Oct 2, 2024 9 mins
CIO Data Privacy Generative AI
news

EU taps AI experts to develop compliance framework for AI regulations

Four working groups, each focusing on different aspects of AI governance, will draft the EU AI Act’s “code of practice.”

Oct 1, 2024 4 mins
Artificial Intelligence Compliance Regulation
brandpost Sponsored byBMC

Rushing for AI ROI? Chances are it will cost you

From identifying emerging issues to remediating and preventing them, AIOps can help IT teams improve service health.

Jan 31, 2024 4 mins
IT Operations
feature

Rushing for AI ROI? Chances are it will cost you

Poor planning and fear of missing out are likely to lead to bad AI investments, but even good AI projects may take time to return measurable business value.

Oct 1, 2024 6 mins
Generative AI IT Strategy Innovation
news

DoJ gets tough on evaluation of corporate compliance

CIOs now must ensure their AI complies with the law and received adequate human supervision … or else.

Sep 26, 2024 6 mins
Compliance Regulation Risk Management
news

ServiceNow certificate error disrupts operations for hundreds of organizations

The expired MID Server Root G2 SSL certificate caused connectivity failures across multiple services, including Orchestration, Discovery, and AI-powered functions such as Virtual Agent.

Sep 24, 2024 4 mins
ITSM ServiceNow
tip

4 steps to shift from outputs to outcomes

Companies often measure project success by the work completed on a timeline rather than by the value it delivers to the business. Teams may be busy checking off deliverables, staying on schedule, and meeting budgets. But a focus on outputs can obscur

Sep 16, 2024 6 mins
IT Leadership IT Strategy Project Management
news

ServiceNow ‘Xanadu’ brings AI agents to Now Platform

The latest release of ServiceNow’s flagship offering features ServiceNow AI Agents for customer service management and ITSM in a bid to inject intelligence into enterprise workflows.

Sep 10, 2024 4 mins
Artificial Intelligence ITSM ServiceNow
news

US targets advanced AI and cloud firms with new reporting proposal

This, along with other AI regulations, sparks worries for enterprises about escalating compliance costs and curbing innovation.

Sep 10, 2024 3 mins
Artificial Intelligence Compliance Regulation