IT Operations

How Pearson’s CIO manages technical debt

UK-based educational publishing and services multinational Pearson understands that technical debt can negatively impact innovation. So with the help of a targeted auditing system, CIO Marykay Wells can prioritize proactive tech investment to drive b

VMware licensing and pricing hikes: What options do you have?

Soon after it bought VMware, Broadcom introduced a new licensing model that is causing big cost increases. Don’t want to swallow the increase? Consider your alternatives.

4 essential lessons in AI governance

While some IT leaders have been caught off guard with emerging tech, others had the foresight to establish AI governance frameworks to keep things in check. Here, some share their proactive strategies and lessons learned.

10 ways AI can make IT more productive

Every IT leader wants to build a productive organization. AI is ready to help.

The STA is realizing potential in predictive analysis and automation

Navigating the evolution of platform engineering and the resurgence of enterprise architects in the modern tech landscape

The STA is realizing potential in predictive analysis and automation

AI finding patterns in incident data, predicting where incidents will occur, and automating the lifecycle management of servers are just some of the things Swedish Transport Administration IT director Niclas Lamberg is focusing on to deliver ROI.

Leading tech in a PE portfolio company: 5 things you need to know

A recruiter’s reflection on private equity CIO leadership

10 ways to break free from AI pilot purgatory

In the ruthless world of AI development, getting trapped in the limbo of endless pilot projects is a fate worse than failure. To avoid AI initiatives becoming just another line item of wasted budget, here are 10 essential strategies to propel your AI

Compliance, security and the role of identity

Compliance and security are often used interchangeably — yet, they serve different functions and are both vital to a strong identity program

The 7 sins of user support

Why does IT continue to struggle with user support? Because CIOs don’t always emphasize user experience and service as critical to IT’s organizational mission.

The Rush to AI: Now the Hard Part