IT Operations

Coaching your IT team for change: 9 tips

Getting your team to accept, and even embrace, change is vital for IT success. IT leaders who have mastered the art of leading through change share their advice on this essential leadership skill.

What IT leaders need to know about the EU AI Act

As the legislation nears final passage, organizations both developing and deploying AI will have new transparency and risk assessment requirements, with the final rules not yet written.

Data protection activists accuse ChatGPT of GDPR breach

When the LLM hallucinates incorrect personal information, there’s no way to get it fixed, they say.

Top 10 barriers to strategic IT success

Data challenges, tech debt, and talent shortages are among the issues that can derail your IT org’s work on high-value initiatives. Here’s how some CIOs are addressing them.

A comparative assessment of digital transformation in Italy

A comparative assessment of digital transformation in Italy

Italy’s AMA and Molteni are each pursuing ambitious digital transformation plans. But despite deploying a wide range of tech and AI-focused solutions, human oversight prevails, with the company CIOs prioritizing corporate culture during each st

Persán embraces Industry 5.0 to manage organizational assets

With three factories in Europe, the Spanish household product manufacturer began its transformation process years ago with the aim of moving to a more dynamic model, capable of producing in any location.

The complex patchwork of US AI regulation has already arrived

More than a dozen US states have passed laws covering AI use, with additional state legislatures debating regulations on the way. Here’s how emerging laws and mandates could impact CIOs’ AI strategies.

AI adoption accelerates as enterprise PoCs show productivity gains

CIOs are increasingly exploiting custom AI stacks and new features in line with business software to automate and streamline business processes — with a few caveats.

Digital transformation’s fundamental change management mistake

Too often change management is treated as a post-DX add-on. Instead, drive change preemptively by injecting user-centric change practices into your digital development and delivery workflows.

What Erie Insurance does to develop transformational talent

Here, Partha Srinivasa, CIO of the Pennsylvania-based property and casualty insurance provider, discusses his approach to building up change-forward employees.