IT Operations | News, how-tos, features, reviews, and videos
Total quality management (TQM) helps bring your entire organization together with one main goal: continually improving processes and products to ensure customer satisfaction.
Kanban helps organizations focus on specific tasks until completion. This simple workflow management system is an effective method for fostering collaboration and productivity.
Project managers are sought after due to their well-developed technical skills, but these essential skills can make you stand out as an elite contender.
IT service management has evolved into a key function for keeping the enterprise humming. These platforms can help you track and hone service workflows.
A consumption-based model for IT infrastructure helps push business and IT objectives forward.
AIOps promises to help companies intelligently manage IT operations, but the road there isnu2019t always smooth.
As providers adapt their go-to-market strategies, customers must plan ahead.
But you can and should tweak the IT organization to meet modern requirements for agility, innovation, and digital-first operations. Here's how.
Regulations related to IT systems and data are on the rise. IT leaders must do their part in avoiding common missteps that can lead to hefty fines for non-compliance.
Former US CISA director Chris Krebs outlined the intent of the Biden administrationu2019s cybersecurity executive order u2014 and stressed the importance of a robust response from CIOs across all sectors.
Building a capacity model for IT resources is deceptively challenging. Success is less about mathematical rigor and more about emotional discipline.
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