IT Operations

How Microsoft CIO Jim DuBois changed the IT operating model

Microsoft's CIO says he and his team think in terms of service offerings and end-to-end business processes, rather than projects and applications, and that helped the company adopt a new IT operating model.

Logistics company saves big by ditching Oracle support

BDP International slashed its annual Oracle database software support fees by more than half thanks to the help of a third-party vendor. It's a trend that's catching on with CIOs.

What’s driving your organizational change?

Understanding what can drive change in an organization is key. Change can be driven by understanding pain points and trigger events.

Cloud adoption soars, but integration challenges remain

With approximately 90 percent of businesses using the cloud in some fashion, it's safe to say the technology has become a mainstay in IT. But challenges remain beyond the initial integration.

6 proven strategies for evaluating and prioritizing IT projects

6 proven strategies for evaluating and prioritizing IT projects

Within most large organizations — as well as smaller businesses — time and resources are in short supply yet high demand, making project selection more difficult. Evaluating and prioritizing projects can be complex, but this vital first s

6 tips to identify project management red flags

Here's how to tell if you're headed for project management success or failure.

Why you need a project governor

How do you get the best ROI on your IT investment? Hire a great Project Governor.

IT outsourcing buyer’s market creates promise and challenge

IT leaders are using their leverage to ink more flexible u2014 and cheaper u2014 contracts with service providers. But there is a catch.

Why Uganda is an up-and-coming IT outsourcing option

Strong English language capabilities, low costs and attrition, and a stable and supportive government give Uganda potential as the latest offshore outsourcing alternative in Africa.

4 ways businesses can close the legacy tech skills gap

As older IT professionals age out of the workforce, companies need to ensure they have the right knowledge and skills to keep their legacy tech running smoothly.