Enterprise Applications

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6 cloud services for growing your small business

Small business technology and ecommerce experts discuss how investing in the right software and/or cloud-based services can help small online and bricks-and-mortar companies successfully scale.

11 Apr 2016

CRM Systems Financial Services Industry Small and Medium Business

Why value trumps price when buying enterprise software

When it comes to enterprise software, value is far more important than price.

11 Apr 2016

Budgeting Foundry Events Government IT

Report: CIOs neglect BPM in favor of trendier software

With the rush into data analytics and other hot technologies, business process management (BPM) systems donu2019t get much attention these days. Thatu2019s a missed opportunity, according to a Technology Evaluation Centers report.

6 Apr 2016

BPM Systems Enterprise Applications

Do IT groups really need to move to a software-defined environment?

Pay close attention to the competitive advantage levers in software-defined IT.

5 Apr 2016

Avaya Mainframes Technology Industry

What users love (and hate) about 4 leading APM tools

Enterprise users weigh in on their favorite features and offer suggestions for improvement

5 Apr 2016

Enterprise Applications

Mobile-only banking startup bets on bots

Companies are implementing artificial intelligence technology for customer service. Hereu2019s a look at how Atom Bank is incorporating WDS Virtual Agent software from Xerox into its mobile app to solve customer issues.

5 Apr 2016

CRM Systems Small and Medium Business Startups

The rise of the Salesforce admin

Salesforce is investing in growing the admin ecosystem, providing various tools for both employers who want to evaluate admins and people who want to start their admin career.

4 Apr 2016

CRM Systems Database Administration Salesforce.com