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Industry | News, how-tos, features, reviews, and videos

opinion

BlackBerry Torch 9800 Available via AT&T in Red, White Nov. 7

AT&T is rolling out red and white BlackBerry Torch 9800 smartphones for the upcoming holiday season.

29 Oct 2010
Mobile Small and Medium Business
news

BlackBerry How-To: Downgrade the OS on Your RIM Smartphone

CIO.com's Al Sacco offers up this step-by-step tutorial on how to "downgrade" or return to an older version of the OS software on a BlackBerry smartphone.

28 Oct 2010 6 mins
Mobile Small and Medium Business Smartphones
tip

Microsoft’s PowerPivot: Five Things You Need to Know

It comes free with Office 2010 and allows all of your Excel power users to dabble in business intelligence. Is it a godsend for IT or a new nightmare to manage?

27 Oct 2010
Business Intelligence Data Center Enterprise
feature

How Assurant Solutions Saved Its Customers From Call Center Hell

New analytics tools help one insurance company pair its customers with the best call center representative for their needs, providing better service and retaining clients.

27 Oct 2010
CRM Systems Financial Services Industry
tip

How Retailers Are Using Location-Based Services Such as Foursquare

By integrating Foursquare and other location-based services with enterprise applications, companies can make loyalty programs more effective

27 Oct 2010
Consumer Electronics Developer Retail Industry
opinion

BlackBerry PlayBook Devs With App World Apps Get Free Tablets? Not So Fast…

Reports that all AIR developers who create App-World-approved apps for the PlayBook will receive a free tablet may be inaccurate

27 Oct 2010
Mobile Small and Medium Business
opinion

BlackBerry Style 9670 Unboxing Video and Hands-On

CIO.com's Al Sacco "unboxes" RIM's new BlackBerry Style 9670 flip smartphone, which will be available via Sprint in the U.S.

26 Oct 2010 2 mins
Mobile Small and Medium Business
feature

5 Signs There’s Probably No Wi-Fi on Your Next Flight

No Wi-Fi for you! Here's how to tell if wireless Internet service is about as likely as a free meal on your airplane ride.

26 Oct 2010
Internet Remote Work Small and Medium Business
news

Who’s Afraid of the Office 2010 Upgrade? 78% of Enterprises

New research shows that the top reason enterprises are waiting on upgrading to Office 2010 is the new Ribbon interface. Application compatibility and licensing concerns also figure prominently.

26 Oct 2010
Microsoft Office Office Suites Small and Medium Business
news

Best and Worst iPhone Retailer Apps

Shopping experiences via your iPhone this holiday season will vary from fast to forgettable. New research shows retailers are taking different development approaches - and it shows in their load speeds.

26 Oct 2010
E-commerce Software Retail Industry iPhone