IT Leadership

Maximizing stakeholder value

There are three stakeholder types for any organization, each exchanging value in distinct ways. The future of any organization depends on its ability to maximize that exchange.

CIOs grapple with how to jumpstart innovation amid pandemic

IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.

Bank al Etihad slashes paperwork with blockchain, cloud technology

Jordan's Bank al Etihad turned to blockchain and cloud technology to streamline document processing, enhancing security and making for added benefits during the pandemic.

AI gives IT an edge in improving customer experience

The pandemic has only accelerated ITu2019s need to improve digital customer experiences. From healthcare to retail, IT leaders are increasingly turning to AI for help.

Desert Adventures scales tourism business via cloud, web

Desert Adventures scales tourism business via cloud, web

The pandemic has not stopped the Dubai-based destination management business from expanding its client base and tour, travel offerings.

Leadership lessons from Accenture’s CIO

Penelope Prett on how storytelling, team empowerment, and personal brand allow IT to deliver maximum value at one of the world's largest professional services firm.

5 costly mistakes in infrastructure outsourcing

Consider yourself warned. These mistakes can derail your efforts, erode your business case, and start you off on the wrong foot with your chosen provider. Here's how to avoid them.

Exclusive survey: How IT is recovering from the COVID-19 crisis

IT leaders' initial responses to COVID-19 helped keep many businesses open — now the emphasis is on thriving, not just surviving.

Disrupting education: Digital transformation changes teaching

Krishnan Gopi, chief disruption officer at GEMS Education, explains how analytics, AI, virtual reality and blockchain will transform education and why every company should have a CDO.

5 tips for implementing an effective D&I strategy

To be successful, a diversity and inclusion initiative requires an organization-wide cultural shift. Transformation experts and IT leaders share tips for fostering real change in your organization.