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Brad L. Peterson, partner and co-leader of the business and technology sourcing practice of law firm Mayer Brown, discusses how new digital services are disrupting the IT outsourcing industry and what this means in terms of how outsourcing contracts
Mark Schwartz, the CIO of U.S. Citizenship and immigration services, discusses what is involved in initiating and running federal IT projects.
Working in harmony, development and production engines can create a yin and yang that help organizations establish and maintain balance in the face of disruption.
Though outsourcing buyers don't always look forward to the contract renewal process, it can be a productive time to gauge the health of the relationship and evaluate the potential for performance improvements.
HP and IBM have received the highest industry Net Promotor Scores, meaning IT outsourcing customers are much more likely to recommend them than other service providers.
Here are six steps for digital transformation that you can take to progress from innovative strategy development, to an architectural framework, to practical execution.
IT 'mechanics' at Progressive's innovation garage help employees test-drive new ideas for feasibility
We have to rethink our training process to provide our teams with access to information as and when they need it and to accommodate a more flexible work environment.
Don Butler, executive director for connected vehicles and services at Ford Motor Company, discusses digital transformation in the automotive industry. Butler talks about what Ford means in terms of automobiles being connected and defines the three as
Massive open online courses, or MOOCs, offer a powerful platform for enterprise training, education and development u2013 at big cost savings and with greater efficiency.
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