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How to do the difficult work of harnessing human nature for outsourcing success.
A look at how companies find unique ways to embrace innovation and invest in new ways of thinking.
Exactly why is digital business so disruptive to traditional business models and traditional notions of industry competition?
In Part 2 of his series on Innovation and the Cloud, writer Bernard Golden looks at how the ability to detect events by parsing information organized by location rather than individuals could be a game changer for any number of different industries
Although much smaller than India, Vietnam is emerging as an attractive option for IT service buyers seeking niche solutions. One of the first software testing providers to set up shop there shares some thoughts on this emerging market.
Service-level agreements need to not only look good on paper, the must deliver business results in real life. Hereu2019s how to create more effective SLAs for application development and maintenance.
John Marcante, CIO of Vanguard, on the new role of IT
When we outsource, we like to think we are buying and selling technical solutions, but really we are buying and selling human ones. Companies that can remember the golden rule will get the most out of their sourcing relationships.
In this first in a series of columns about disruptive products and services enabled by cloud computing, CIO.com columnist Bernard Golden looks at a company thatu2019s changing the eyeglasses prescription paradigm.
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