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VMware Envisions Virtualization in Post-PC, BYOD Era

VMware wasn't just looking to save money when it launched a BYOD plan with the mandate that all of its U.S. employees use their personal mobile phones for work. It was taking a crash-course that would help shape its vision of post-PC era computi

16 May 2012 7 mins

Collaboration Software Small and Medium Business Smartphones

VMware Going ‘All In’ with BYOD

From social networks to seven-digit savings to employee angst, VMware's internal BYOD program for smartphones has it all. Now the company is looking to expand BYOD to laptops and tablets.

11 May 2012 8 mins

Budgeting Small and Medium Business Smartphones

Big Data Analytics Gold for the Call Center

There's valuable data in those contact center logs that have largely been gathering dust, and companies are using new tools to mine them to boost customer satisfaction and revenue and lower costs.

11 May 2012 5 mins

CRM Systems Data Management Outsourcing

5 Outsourcing Trends to Watch

The deals are getting smaller, with new pricing models, while security and cloud computing become hot topics.

10 May 2012 2 mins

IT Strategy Outsourcing

Hostage Crisis in the Cloud: Can You Rescue Your Data?

Outsourcing contracts typically include termination and transition assistance provisions that outline the IT service provider's responsibilities regarding returning data. IT buyers are surprised to find out that their cloud computing contracts c

6 May 2012 5 mins

Cloud Computing Outsourcing

IT Budgets, Cybersecurity Top Federal CIO Concerns

New survey from TechAmerica reveals the mounting pressure facing agency CIOs to do more with less, as budget cuts imperil new initiatives such as cloud computing and data-center consolidation.

4 May 2012 5 mins

Budgeting Government Government IT

10 Predictions for What the CIO Role Will Look Like in 2020

CIOs can expect their jobs to change dramatically by the end of the decade. Expect an increased role in everything from business planning and cybersecurity to robot management and, of course, the cloud.

3 May 2012 7 mins

CIO Enterprise Innovation

How to Profit From Bad Technology Decisions

A Yale researcher says businesses should design systems and products with human foibles in mind.

1 May 2012 3 mins

CIO Developer Innovation

Kaiser Permanente’s CIO Aims to Make Healthcare More Delightful

Kaiser Permanente CIO Philip Fasano discusses how the electronic records 'bet' has paid off and how social and mobile technologies will advance the effort. He also offers advice on making big tech projects successful, how to encourage innov

1 May 2012 33 mins

CIO Healthcare Industry Small and Medium Business

Are CIOs Looking to Bring Outsourced IT Jobs Back In-House?

CIO magazine's Editor in Chief Maryfran Johnson discusses our May 15 cover story and why CIOs are changing their outsourcing strategy to bring more IT jobs back in-house

1 May 2012 3 mins

CIO IT Strategy Outsourcing

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