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How to Reevaluate Outsourcing Contracts Best Practices

In order to effectively address contractual protections for threats existing in today's environment Forrester urges sourcing professionals to consider variations on time-honored outsourcing contractual best practices.

11 Nov 2011 5 mins

Cloud Computing Data Management Outsourcing

IT Outsourcing Providers Could Profit from Double Dip Recession

IT and business process outsourcing activity declined in the third quarter of 2011, but if the economy weakens, analysts expect more outsourcing--particularly offshore--in the coming months.

8 Nov 2011 3 mins

Outsourcing

The Future of Human Computer Interfaces

Researchers at the MIT Media Lab's Fluid Interfaces Group are prototyping new, novel and more natural ways for people to interact with computers and access and store information. Their innovations have been designed to improve and enrich our per

4 Nov 2011 5 mins

Innovation Internet Small and Medium Business

Can You Trust One Outsourcing Provider to Manage the Rest?

Big IT service providers are offering up their skills as service integrators, promising to help CIOs reign in their multi-sourcing messes. But can this "fox watching the henhouse" model really work?

4 Nov 2011 6 mins

Outsourcing

6 More Mistakes Managers Make When Firing Employees

Terminating an employee is one of the hardest things a manager will ever have to do. Because firing someone can be so emotionally charged and logistically complicated, it's an easy process to mess up. Here are six more common mistakes managers m

2 Nov 2011 4 mins

IT Leadership Staff Management

Time Is Money: What CIOs Should Know About How they Spend Their Time

CIOu2019s publisher emeritus Gary Beach looks at our annual State of the CIO data for clues to how CIOs manage their time and how well that aligns with their goals.

2 Nov 2011 2 mins

Budgeting

Hotel Chain Sees Mobile App Turning ‘Lookers Into Bookers’

IHG is rolling out smartphone apps because internal data shows that customers who use mobile apps are more loyal than those who donu2019t

2 Nov 2011 3 mins

CRM Systems Innovation

India Exempts Its Outsourcers from New Privacy Rules

Indiau2019s outsourcing industry breathes a sigh of relief as the government exempts it from strict new data protection rules.

2 Nov 2011 2 mins

Outsourcing Privacy

How to Fire People the Right Way

With the economic recovery in question, companies are starting to cut staff again, and employees are more likely to file wrongful termination charges against their former employers. Human resources and legal experts explain how to avoid legal trouble

31 Oct 2011 10 mins

Careers IT Strategy Staff Management

Forrester Survey Suggests Execs Driving Push for BYOT

According to Forresteru2019s u2018State of the Workforceu2019 survey, execs are driving the need for BYOT programs and greater mobility while the younger workforce is still largely tethered to the office.

31 Oct 2011 2 mins

Mobile Remote Work Small and Medium Business

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