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Fuel cells are highly reliable and environmentally friendly, making them attractive to companies that want a greener data center. But they aren't for everyone.
CIO Stephen Gillett is no plain old IT order-taker. He's leading a new group developing even more in-store tech offerings--and delivering what CEOs want most from CIOs: strategic innovation.
Offshore outsourcer Patni say the high U.S. unemployment rate has enabled it to increase its American presence at a low cost, but looming immigration and H-1B visa reform could put a crimp in the company's U.S. expansion plans.
CIOs should look to the ancient Greek polymaths -- also known as Renaissance men or jacks of all trades -- for inspiration, writes Vinnie Mirchandani in his intriguing, new book. Too bad so few of these big problem-solvers run today's software c
Karachi, Pakistan, Medellin, Colombia, and Juarez, Mexico will top The Black Book of Outsourcing's 2010 list of the most dangerous cities for offshoring when it's released later this month.
Intercontinental Hotels Group tests whether having iPads helps concierges deliver better service to guests
U.S. Senator Charles Schumer says he plans to propose a bill to curb the use of foreign call centers and bring call center jobs back to American shores, but the legislation could prove more costly to the government than to companies that outsource ov
This year's CIO 100 applications were each reviewed by two members of our judging panel
Our method for selecting this year's winners
Since 1999, private corporations in the U.S. have outsourced a variety of business services to federal prison inmates, who today earn around $1 an hour for call center work. Proponents of the practice claim prison labor is a low-cost alternative to o
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