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IT Management

IT Management | News, how-tos, features, reviews, and videos

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What Customers Want from ERP Vendors on Software Pricing

A Forrester Research report lists three big things that CIOs and IT professionals want from enterprise software vendors now: choice, value and predictability. It also examines how vendors are and are not helping their customers get through the recess

8 Jun 2009 3 mins
ERP Systems Enterprise Applications Outsourcing
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Inside the Mysterious World of Tech CEO Succession Planning

Software arch-rivals SAP and Oracle take starkly different approaches to CEO succession planning, as do 'frenemies' Microsoft and Apple. Who's right? Customers and analysts say more information on who will be steering the ship is bette

3 Jun 2009 12 mins
Enterprise Applications IT Leadership Outsourcing
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Outsourcing Prices: Why the Recession Isn’t Really Driving Them Down

The common perception is that IT outsourcing prices are heading south this year, to the benefit of customers everywhere who are clamoring to cut costs in this economic environment. But hold off on the Hallelujah chorus. Here's why you may actual

2 Jun 2009 6 mins
Budgeting IT Leadership Outsourcing
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Supply Chain Reality: Much Risk Tied Up in Shrinking Pool of Suppliers

Today's companies have better supply chain apps than ever before -- but they also face bigger risks. Many large enterprises use the same, small pool of supplier companies, so the ripples from one recession-related sinkage can spread far and wide

1 Jun 2009 4 mins
Outsourcing Risk Management Supply Chain Management Software
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Backshoring: Public Relations Strategy or Long-Term Business Strategy?

Some U.S.-based companies, sensitive to the consumer backlash against offshoring, are cancelling their offshore outsourcing contracts and bringing work back home. Economists say that backshoring will help the U.S. and other foreign economies emerge f

27 May 2009 4 mins
IT Leadership Outsourcing
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How Beth Israel Saved with Voice Recognition Technology

Voice tech cuts transcription time and costs

26 May 2009 2 mins
Budgeting
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Hospital Saves With Speech Recognition Tool

Voice tech cuts transcription time and costs

26 May 2009 3 mins
Budgeting
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Bulletproofing the IT Budget

CFOs offer advice to CIOs on creating a winning budget and setting financial strategy.

26 May 2009 3 mins
Budgeting
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Negotiating Outsourcing Contracts: Beware of Minimum Commitments

Customers are pushing back on once de rigueur minimum revenue and volume commitments in outsourcing contracts--and for good reason. Here are five tips for avoiding these customer unfriendly clauses and a list of eight terms to look out for if you do

26 May 2009 6 mins
Outsourcing
news

Mac Software: Stepchild to Windows Versions No More?

Remote support software company Bomgar is one example of a software vendor getting serious about Mac equality. One reason: IT groups say they're supporting more Macs in the C-suite.

18 May 2009 4 mins
Computers and Peripherals Outsourcing Supply Chain Management Software