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Celanese CIO Mike Jackson discusses his strategy for building a business relationship manager organization and establishing a simple process for post-implementation project review.
More companies are adopting gamification to improve engagement with both employees and customers. Learn why gamification is an evolution in management practices, how to get started and where career opportunities lie.
Joseph Santamaria, CIO of PSEG, restructures his IT organization into four layers: strategic planning & architecture, service enablement, service operations, and IT support.
Agile promises many things, but the reality in the field is often very far from the expectations. Is it agile we need--or an agile way of thinking?
The mounting pressure on Steve Ballmer to streamline Microsoft is finally leading to some action.
The shift to cloud computing underway across the federal government could eventually move from commodity functions to custom business apps
With technology now at the center of nearly all business processes, information security is no longer simply an operational concern. It deserves a place on the board's strategic agenda. And that means the CISO needs to step up in the boardroom.
Top Gartner analyst urges government tech leaders to keep mission objectives and service approach in mind as they move IT processes to the cloud.
In an increasingly complex IT landscape, leading CIOs seek novel ways to use big data and cloud services to improve business processes. Keeping data secure remains a challenge, though, as does finding the right people to manage it all.
Moving from one industry to another
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