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Is HP Committed to IT Outsourcing?

HP's record loss was big news last week, but its IT outsourcing customers should be more concerned about the company's ability to deliver. Here are six questions to ask before retaining HP as a delivery partner.

31 Aug 2012 6 mins

IT Strategy Outsourcing Technology Industry

10 Online Reputation Management Tips for Businesses

When people search for your business, they should ideally find your company website, your social media accounts and positive posts on review sites. These 10 tips will help your efforts to achieve that lofty goal.

27 Aug 2012 8 mins

E-commerce Software IT Strategy Internet

Cloud’s Commodity Pricing Squeezes Service Providers, Creates Opportunities

Cloud service providers are already starting to feel downward price pressures as basic capacity and services are quickly becoming commodities. A price wars heat up, the excess capacity that providers need for peak traffic can become a drag on profits

27 Aug 2012 7 mins

IT Strategy Outsourcing Servers

Big Data Analytics Today Lets Businesses Play Moneyball

A lot of hype surrounds the term big data, but there's also a lot of action. Like the Oakland Athletics under Billy Beane in the Moneyball era, a majority of organizations today are making the transition to a culture that leverages data and anal

23 Aug 2012 7 mins

Business Intelligence Data Warehousing IT Strategy

Why Your CRM Integration Consultant Doesn’t Know Anything

The old joke about management consultants as "people you hire to tell you the time that's on your watch" still rings true. When it comes to CRM consultants, though, the overwhelming impression is that they know even less about your bu

23 Aug 2012 5 mins

CRM Systems IT Jobs IT Strategy

How IT Innovation and Mobility Empower Unilever

Rod Hefford, CIO for Global Customer Development and Supply Chain at Unilever, discusses they key goals of their Compass strategy, how IT is organized to drive innovation globally. Hefford also explains how mobility is empowering Unilever to respond

21 Aug 2012 21 mins

CIO IT Strategy Small and Medium Business

Cloud Service Providers Challenge Traditional IT Outsourcing

IT organizations' reluctance to hire and make capital investments will keep the outsourcing market chugging along, but according to Gartner, cloud-based services will begin to take a bigger piece of the pie.

17 Aug 2012 4 mins

Budgeting CIO IT Strategy

An IT Lesson From Grandma: Don’t Let Sunk Cost Get Out of Control

A fable that CIO.com columnist Rob Enderle heard from his grandmother many years ago still resonates today. The message is simple--if you pour salt into a pot of tea, pour it out and start over--and it applies to many an IT investment.

17 Aug 2012 5 mins

Financial Services Industry IT Strategy Project Management Tools

Why Your Company Should Hire a Dedicated SEO Specialist

SEO specialists need to interact with multiple departments, sites, analytics, social media, Web Development and infrastructure. For those reasons you should be asking yourself if this role is best-suited for an internal staff position or outsourced t

16 Aug 2012 8 mins

CIO IT Jobs IT Skills

Before You Invest in CRM Software, Assess Your Needs

Smart car buyers don't get a Ferrari when a Fiat will do. The same philosophy is true of CRM systems, which can be as utilitarian or as luxurious as you want them to be. The key is determining whether the extra features will improve profitabilit

16 Aug 2012 6 mins

CRM Systems Financial Services Industry IT Strategy

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