News

10 toxic traits of bad bosses

If you recognize your boss (or even yourself) among these examples u2014 well, at least you're not alone.

Dec 7, 2018

What 2019 holds for diversity and inclusion

Several groups predict diversity and inclusion in the workplace will improve in 2019u2014that it has to if companies want to attract and retain employees. Hopefully they are right.

By Sharon Florentine

Dec 7, 2018

Careers Diversity and Inclusion Staff Management

Digital transformation and harnessing the power of the modern distributed workforce

The importance of recognizing the dramatic workforce evolution and how embracing new workforce models and technology can help modernize operations.

By Ray Grainger

Dec 6, 2018

Digital Transformation IT Leadership Staff Management

How to attract the top tech professionals through an improved hiring process

Discover five effective strategies to overcome the current tech talent gap and help you attract better tech candidates through your hiring process.

By Stephen Zafarino

Dec 6, 2018

IT Leadership Staff Management

The 15 fastest growing tech skills that also pay better than most

Pay premiums for these non-certified skills are well above average and are still growing in cash market value.

By David Foote

Dec 6, 2018

Certifications IT Skills Technology Industry

12 IT change management practices

Digital organizations are the living things with the ability to continually change as the world changes and evolves with an intersecting and interacting business ecosystem seamlessly.

By Pearl Zhu

Dec 6, 2018

Change Management IT Leadership

Why fixed prices won’t fix IT budget overruns

Effectively managing to an IT project budget is a shared responsibility between the vendor and the client. Expect change, but donu2019t let it derail your budget and project goals.

By Anna Frazzetto

Dec 5, 2018

Budgeting IT Leadership

What is CGEIT? A certification for seasoned IT governance professionals

CGEIT is a vendor-neutral certification designed for IT professionals responsible for managing IT enterprise governance to validate their skills in the field.

By Sarah K. White

Dec 5, 2018

Certifications IT Governance IT Skills

How Caesars Entertainment became a ‘digital first’ business

For CIO Les Ottolenghi, the keys to the transformation at the global gaming giant were vision, communication, and a common cloud platform.

By Martha Heller

Dec 5, 2018

CIO Digital Transformation IT Leadership

The high returns of low-code development tools

By accelerating app delivery and reducing development workloads, low-code tools are emerging as a key strategy for supporting business transformation.

By Bob Violino

Dec 4, 2018

No Code and Low Code

The hard road of digital transformation in the public sector

Digital transformation is never easy but it is particularly hard in public sector organizations. In this article, I reflect on some of the difficulties that Iu2019ve seen in my own organization.

By Paul Whimpenny

Dec 4, 2018

Government Government IT Technology Industry

A front-row seat to transforming the future

u201cData is the new oil.u201d It's a catchy phrase, but what does it mean to you and your business? Digital experts from Globant, Autodesk, Microsoft and Google share ideas about how data and AI are poised to transform the world.

By Randy Pennington

Dec 4, 2018

Digital Transformation Technology Industry

Always Connected PC: Still not a viable option for the enterprise

Windows 2-in-1u2019s based on the Snapdragon 850, Qualcommu2019s first processor designed specifically for PC market, are now coming available. Though performance is much improved over first-generation Windows-on-Snapdragon systems, be forewarned: Co

By Mike Feibus

Dec 4, 2018

Computers Enterprise

Does your AI plan account for safety?

It might only take a troublesome naysayer to sabotage an otherwise promising AI program.

By Jill Dyché

Dec 4, 2018

Artificial Intelligence IT Strategy Technology Industry

By 2020, 60 percent of digital businesses will suffer major service interruptions

The sheer number of cyberattacks resulting from an inability to manage risks u2014 and the burgeoning talent shortage to deal with it u2014 will force CIOs to rethink their defense strategy.

By Marc Wilczek

Dec 3, 2018

Cyberattacks Cybercrime Technology Industry

10 signs top talent may soon leave

In a tight tech talent market, employee retention is key. These tell-tale signs that highly valued team members may be considering moving on will help you get in front of turnover before itu2019s too late.

By Paul Heltzel

Dec 3, 2018

Careers IT Leadership Staff Management

3 ways Mastercard uses AI to fight fraud

Mastercard leans on cutting-edge AI tools to combat cybersecurity threats at a time when the world is moving toward digital payments facilitated by contextual commerce.

By Clint Boulton

Dec 3, 2018

Artificial Intelligence Data and Information Security Security

A practical guide to KBQ-led enterprise AI strategy

As we approach the peak of the artificial intelligence hype cycle, enterprises need to take a strategic approach to implementing their cutting-edge tech solutions.

By Kevin Troyanos

Nov 30, 2018 8 mins

Artificial Intelligence IT Strategy Technology Industry

6 ways ITSM automation is changing business

Automation helps organizations eliminate defects and redundancies, freeing up staff for higher-value work. Here are six ways businesses are taking advantage of automation for IT service management.

By Sarah K. White

Nov 30, 2018

BPM Systems Digital Transformation IT Governance Frameworks

Inside Western Digital’s massive cloud ERP migration

A three-company merger has given Western Digital CIO Steve Phillpott a unique lens on moving ERP to the cloud. Here are his key takeaways.

By Peter Sayer

Nov 30, 2018

Cloud Computing ERP Systems Mergers and Acquisitions

The best things about being a woman in tech

Rebook Digital Marketing took a positive look at the results of Ivantiu2019s recent Women in Tech survey and identified seven of the best things about being a woman in this industry.

By Sharon Florentine

Nov 30, 2018

Careers Technology Industry

4 fundamentals of data analytics for digital transformation

And why siloed data scientists could soon be a thing of the past.

By Mary Shacklett

Nov 29, 2018

Analytics Data Science Digital Transformation

Innovation reboot: Small, practical digital transformation initiatives preferred

Innovation remains one of the key drivers of digital transformation, but today's initiatives may be smaller and more targeted.

By Tim Scannell

Nov 29, 2018

Digital Transformation IT Leadership Innovation

5 chatbot strategy mistakes — and how to avoid them

Chatbots are fast becoming a common solution for customer and end-user communications. But many chatbot strategies are missing the mark.

By Terena Bell

Nov 28, 2018 7 mins

Artificial Intelligence Digital Transformation IT Strategy

What it takes to be a true transformational CIO

The CIO role has undergone significant change as organizations transition into digital enterprises. Hereu2019s how to move beyond being an operational leader.

By Mary K. Pratt

Nov 27, 2018

CIO Digital Transformation IT Leadership

When you can’t hire the engineers you need, make them

Use knowledge transfer tou00a0replicateu00a0your mostu00a0valuedu00a0engineers and build a teamu00a0that canu00a0reallyu00a0deliver.u00a0rn

By Steve Trautman

Nov 26, 2018

IT Leadership Staff Management

Make your company’s data work harder for you

Rethinking how your companyu2019s activities generate data and focusing on its application to business processes might release hidden sources of value. Enterprises across a range of sectors are forging ahead of their competitors through creative data

By Martin De Saulles

Nov 26, 2018

Data Mining Data Science Technology Industry

Getting your ship in order before you see the iceberg

Developers should care about IP and licensing issues during the software development process.

By Tim Molino

Nov 26, 2018

Intellectual Property Technology Industry

Why you don’t need a Chief [insert new tech name here] Officer

The next time you read a call to action about the need for a new CXO role, you can apply these three steps to take a more disciplined approach to getting to grips with the technology or trend and seizing the opportunity.

By Nicholas D. Evans

Nov 26, 2018

CIO CSO and CISO CTO

Hiring tips: 9 secrets to working with IT recruiters

CIOs and IT recruiters share insights on how to get the most out of recruiting relationships.

By Sharon Florentine

Nov 26, 2018

IT Leadership Staff Management

The age of the citizen data scientist has arrived

Software tools are empowering business analysts to generate analytical models and insights without the help of software engineers and data-munging experts.

By Clint Boulton

Nov 26, 2018

Business Intelligence Data Mining Data Science

Hiring for diversity: 9 ways to retool your process

If you want a diverse team, you need to look different. This means changing both the way you search and the way you appear.

By Christina Wood

Nov 23, 2018

IT Leadership Staff Management

Workday CIO on tackling SaaS debt and sprawl

Configure your software, donu2019t customize it u2014 but make sure you have the skills available to do it well: Thatu2019s the advice of Workday CIO Diana McKenzie

By Peter Sayer

Nov 21, 2018

Cloud Computing ERP Systems SaaS

Google employee walkout results in forced arbitration policy change

Google employees worldwide walked out to protest how the company handled sexual misconduct claims against executives. In response, Google ended forced arbitration for some cases.

By Sharon Florentine

Nov 21, 2018

IT Jobs Staff Management Technology Industry

The 6 employee benefits job candidates want most

Looking to hire great talent? Just the right benefits package could tip the scale. Here are the perks that can help you fill key roles fast.

By Sharon Florentine

Nov 19, 2018

Careers Salaries Staff Management

Has storage become sexy?

In the era of AI, and despite the software-driven everything trend, storage u2014 and hardware more generally u2014 is finding renewed strategic relevance in the enterprise executive suite.

By Charles Araujo

Nov 19, 2018

Artificial Intelligence Enterprise Architecture

How to establish a thriving IT innovation hub

Innovation and disruption are essential for business success. An in-house tech hub will help your enterprise meet both goals. Here's how to get started.

By John Edwards

Nov 19, 2018

Emerging Technology IT Strategy Innovation

Virtual healthcare gets real, as telehealth turns to AI

Intermountain Healthcare has expanded telehealth capabilities to create a virtual hospital. CIO Marc Probst says AI-based virtual assistants will also define the sectoru2019s virtual future.

By Clint Boulton

Nov 19, 2018

Artificial Intelligence Healthcare Industry IT Leadership

Look at me!

Some employees are happy being unhappy and can be quite vocal about it. Sometimes, however, attention-seeking behavior is masking something else entirely. Itu2019s your job as a manager to figure out which is whichu2026and what to do about it.

By Paul T. Cottey

Nov 16, 2018

IT Leadership

8 jobs ripe for automation

From customer service to the warehouse, opportunities for automation abound. Where should savvy CIOs looking to boost productivity and cut costs turn first? We've got answers.

By Kenneth Corbin

Nov 16, 2018

Artificial Intelligence BPM Systems Careers

Why women leave tech

A new report from Indeed.com reveals why women leave the technology industry, including lack of career growth, poor management, and slow salary growth.

By Sharon Florentine

Nov 16, 2018

Careers Technology Industry

Successfully reinventing your company starts with a digital transformation model

While most companies claim to have a game plan for digital transformation, many of these roadmaps deliver minor improvements in efficiencies but fall short when it comes to supercharging business operations. True transformation starts by scrapping ol

By Barry Libert, Megan Beck, Pradip Sitaram

Nov 15, 2018

Digital Transformation IT Leadership

Outcome quadrants: Move initiatives from tragic to strategic

Start by classifying your digital-business initiatives from an outcome perspective.

By Pradeep Henry

Nov 14, 2018

CIO IT Leadership IT Strategy

Understanding the CEO’s role early in digital transformation programs

CEOs should play a strategic role marketing the strategy, clearing hurdles on aligning resources and defining the future culture of the organization.

By Isaac Sacolick

Nov 14, 2018

CEO Digital Transformation IT Leadership

When is it time to say goodbye to Accenture, Deloitte, IBM or KPMG?

You have probably invested a great deal of time and effort selecting your SI and more than likely written them a few sizable checks. So how do you end the relationship once it's clearly become one-sided?

By John Belden

Nov 14, 2018

IT Leadership System Management Technology Industry

Digging into tech debt

Tech debt represents the biggest technical risk to digital strategies. But how can CIOs manage tech debt so that their businesses retain the u2018right to win?u2019

By Myles F. Suer

Nov 14, 2018

IT Leadership Technology Industry

No longer alone: The women in tech movement is here

What the 20,000-person Google walkout tells us is that progress is happening for women in tech but not in the way you might think.

By Jennifer Cloer

Nov 14, 2018

Staff Management Technology Industry

CIO Digital Magazine: Fall 2018

Digital transformation and a renewed emphasis on customer experience have CIOs seeking a more agile approach to delivering IT services.

By CIO staff

Nov 14, 2018 3 mins

Agile Development CIO Digital Transformation

ServiceNow certification guide: Mastering ITSM

ServiceNow offers technical management support to large IT operations, with a focus on the help desk and ITSM. Its three certification paths will help validate your skills with this rising IT platform.

By Sarah K. White

Nov 14, 2018

Certifications IT Skills ITSM

4 criteria to attract top IT talent

As the battle to hire top IT talent heats up, these criteria u2013 location, compensation, role, and recruiting process u2013 will help you assess your ability to attract technology leaders.

By Martha Heller

Nov 14, 2018

CIO CTO HR Director