News

SAP’s big Qualtrics buy: It’s all about your customers

SAPu2019s $8 billion acquisition of Qualtrics may help put customer experience on the CIOu2019s agenda.

Nov 13, 2018

5 ways to beef up your cyber defenses for 2019

Just because it looks like you might survive 2018 without a major cybersecurity breach, doesn't mean your company's all set for an air-tight 2019. Here's how to make sure you're prepared.

By Philip Kushmaro

Nov 13, 2018

Cyberattacks Data and Information Security Technology Industry

Top 10 data science master’s degree programs

Thinking about getting your master's degree in data science? Here are ten of the top schools with data science degrees worth pursuing.

By Sarah K. White

Nov 13, 2018

Analytics Certifications Data Science

6 soft skills IT needs to succeed in the digital era

When it comes to transformation, tech expertise goes only so far. IT leaders must look for and develop traits not traditionally required for technologists in order to succeed in the years ahead.

By Mary K. Pratt

Nov 13, 2018

Digital Transformation IT Skills IT Strategy

11 digital principles for building a creative digital workforce

Itu2019s important to set core principles for building and nurturing an environment in the organization where curiosity is encouraged, and creative thinking is rewarded.

By Pearl Zhu

Nov 12, 2018

IT Skills Innovation Staff Management

Escaping the line of fire: 2018 U.S. State of Cybercrime

One in four of organizations report greater monetary losses.

By Marc Wilczek

Nov 12, 2018

Cyberattacks Cybercrime Technology Industry

An even bigger innovation cycle is coming our way, are you ready?

CIOs have an opportunity to remake their roles, and in turn their companies, by championing innovation

By Herald Chen

Nov 12, 2018

Digital Transformation Innovation Technology Industry

IT budgeting mistakes to avoid

Rising costs can sneak up on you. Hereu2019s how to prevent runaway technology spending before it hamstrings your IT operations.

By Minda Zetlin

Nov 12, 2018

Budgeting IT Leadership IT Strategy

How CIOs motivate their teams and foster productivity

Global IT leaders from Clemson University, Bayer Crop Science, American Academy of Family Physicians, PayPal, Marist College, and TIAA share strategies for motivating teams and keeping employees energized.

By Brendan McGowan

Nov 12, 2018

CIO Careers Technology Industry

9 rules for working with headhunters and IT recruiters

Recruiters, executive search firms and employment agencies are all valuable tools in your job search arsenal. Here are nine tips for making the most of your relationship with them.

By Sharon Florentine

Nov 9, 2018

Careers IT Jobs

Building a world class CX

In digital transformation, customer experience is a major path forward for multiple digital business models. But are CIOs ready to help serve it up?

By Myles F. Suer

Nov 9, 2018

Digital Transformation IT Leadership Technology Industry

Mastering the art of employee recognition: 9 things you can do right now

Mishandling rewards can backfire on even the most well-intentioned IT leader. Here's how to get employee recognition right.

By Christina Wood

Nov 9, 2018

IT Leadership

Some good news about diversity in tech, for a change

Intel achieves its diversity and inclusion goal two years ahead of schedule u2013 but thatu2019s just the beginning.

By Sharon Florentine

Nov 9, 2018

IT Jobs Intel Technology Industry

The battle of the health clouds

Several large tech firms have launched health clouds to tap into the burgeoning digital health ecosystem. However, the health cloud value proposition may not be entirely clear at this time.

By Paddy Padmanabhan

Nov 8, 2018

Healthcare Industry Markets Technology Industry

8 things you need to know about rescinded job offers

It is rare for an employer to rescind a job offer, but it does happen. Here, two legal experts share what you need to know to reduce the risk that it will happen to you u2026 and what to do if it does.

By Meridith Levinson, Sharon Florentine

Nov 8, 2018

Careers

5 digital transformation trends for 2019

Expect companies to scale-back their Big Bang change rhetoric in favor of a more iterative approach to innovation, a shift to product management, and renewed efforts around operational efficiency.

By Clint Boulton

Nov 7, 2018

Digital Transformation IT Leadership IT Strategy

Building a virtuous circle of data-driven innovation

Embedding data into product and service development cycles can lead to a virtuous circle of innovation and competitive advantage.

By Martin De Saulles

Nov 6, 2018

IT Leadership Innovation

Digging deeper into AI: Why scratching the surface isn’t enough

Leaders are betting on artificial intelligence to grow their business. To succeed, though, they must recognize that AI is a way of being, not just another thing to do.

By Diana Bersohn and Andrew Sinclair

Nov 6, 2018

Artificial Intelligence Digital Transformation Enterprise Applications

5 questions CEOs are asking about AI

CEOs are getting savvier about artificial intelligence. But they still have questions. Here are the top 5.

By Jill Dyché

Nov 6, 2018

Artificial Intelligence Technology Industry

13 tips for grooming IT leaders

The ability to identify and train IT managers is a key factor in establishing productive IT teams. Hereu2019s what to look for and how to hone leadership talent when promoting from within.

By Paul Heltzel

Nov 6, 2018

Careers IT Skills Staff Management

5 keys to reskilling IT for digital transformation

To truly transform, legacy staff must learn new skills in support of new technologies and business objectives. Hereu2019s how to motivate and train for digital success.

By Esther Shein

Nov 5, 2018

Digital Transformation IT Skills Staff Management

TD Ameritrade banks on AI, VR

TD Ameritrade has struck forward-thinking deals with Amazon.com and Facebook on virtual assistants and virtual reality, respectively. Will these bets pay off?

By Clint Boulton

Nov 5, 2018 6 mins

Digital Transformation Financial Services Industry IT Strategy

The patent troll problem cannot be dismissed as a myth

PTO Director Iancuu2019s startling comparison to little red riding hood ignores the evidence.

By Mark MacCarthy

Nov 2, 2018

Government Legal Technology Industry

Does leadership style matter?

The demand for humble leaders is increasing because they produce results and develop successful teams. Why are so many famous leaders arrogant?

By Sue Weston

Nov 2, 2018

IT Leadership

How (and why) to break up with your IT service provider

When plans change or performance is poor, it may be time to break off an outsourcing commitment. Hereu2019s how to make the process as pain-free and productive as possible.

By Stephanie Overby

Nov 1, 2018

IT Strategy Outsourcing Professional Services

Digital transformation using business architecture

Corporations investing in digital transformation must use enterprise and business architecture in the planning stages of their projects.

By Daniel Lambert

Oct 31, 2018

Agile Development Digital Transformation Technology Industry

Gab shuts down; Facebook bans hate group; Twitter, well u2026

By Sharon Florentine

Oct 31, 2018

Internet Social Networking Apps

How to develop an effective CRM strategy (and 7 signs you’re not ready)

A CRM can give your company a strategic advantage u2013 if, and only if, you tightly conceive and execute your CRM strategy. Itu2019s not easy, but hereu2019s how.

By David Taber

Oct 31, 2018

CRM Systems Enterprise Applications IT Strategy

Digital transformation’s dark secret

Much of what passes as digital transformation these days is more cosmetic than foundational. The root of true change is deeper than you think.

By Bob Lewis

Oct 31, 2018

Digital Transformation IT Leadership

Tableau talks up natural language interface for creating visualizations

BI vendor seeks to simplify and automate data analysis as part of a growing trend toward injecting AI capabilities into BI tools.

By Peter Sayer

Oct 31, 2018

Analytics Business Intelligence Enterprise Applications

Five steps of IT leadership

Professor and CIO Will Conaway on how successful IT leaders approach their jobsrn

By Martha Heller

Oct 31, 2018

CIO Healthcare Industry Staff Management

Taking a counterintuitive approach to business strategy and technology deployment

As CIOs embrace disruptive technologies, a counterintuitive approach to strategy and execution is key.

By Nicholas D. Evans

Oct 30, 2018

Digital Transformation IT Leadership IT Strategy

Data scientist job description: Tips for landing top talent

Finding good data science talent starts with a killer job description. Hereu2019s how to get it right.

By Sharon Florentine

Oct 30, 2018

Analytics Data Science Staff Management

Making sense of IBM-Red Hat in the multi-cloud era

IBMu2019s bid to buy Red Hat will see it integrating rivalsu2019 cloud infrastructures, luring new clients to the cloud, and potentially kicking off an industry-wide series of cloud mergers.

By Peter Sayer

Oct 29, 2018

IBM Mergers and Acquisitions Technology Industry

6 practices of influential IT leaders

In an era of continual business transformation, influence is a key leadership skill to lean on — one that must be developed and honed for success.

By Mary K. Pratt

Oct 29, 2018 10 mins

Careers IT Leadership IT Skills

Is trust the biggest hurdle to blockchain?

Everyone wants to jump on the blockchain bandwagon but diving in without confronting risks early and aligning enterprise goals will be surefire path to failure.

By Ryan Fay

Oct 29, 2018

Blockchain Technology Industry

Why the speed of your hiring process matters

Discover the true costs of a lengthy hiring process and some effective strategies to help speed up your hiring process to land the in-demand tech experts you need.

By Stephen Zafarino

Oct 29, 2018

IT Leadership Staff Management

Synchrony banks on AI in digital transformation

Synchrony has pushed all in on artificial intelligence, machine learning, and robotic process automation to improve customer service, fight fraud and automate repetitive tasks.

By Clint Boulton

Oct 29, 2018 7 mins

Digital Transformation Financial Services Industry IT Strategy

How to break down the enormity of change for IT modernization

Phased approach yields consistent productive progress in IT capability to support digital transformation.

By Peter Bendor-Samuel

Oct 29, 2018

Digital Transformation IT Strategy Technology Industry

Healthcare CIOs should focus on data quality to maximize the value of artificial intelligence

The intersection of healthcare and AI has tremendous potential, but the lack of data standardization and centralization is holding it back.

By Zeus Kerravala

Oct 26, 2018

Artificial Intelligence Data Center Healthcare Industry

AI-driven content moderation can never be perfect

Regulatory pressure to rely more on automated takedowns threatens to undermine the legitimacy of online spaces.

By Mark MacCarthy

Oct 26, 2018

Artificial Intelligence Internet Legal

Best enterprise-grade password managers 2018

Southeast Asia is no stranger to data breaches. Here are eight password management solutions to help keep your enterprise secure.

By Charlotte Trueman

Oct 26, 2018

Data Breach Security

9 chiefs you don’t need in the C-suite

What's in a title? Sometimes surprisingly little, it turns out.

By Josh Fruhlinger

Oct 26, 2018

C-Suite IT Leadership

10 must-have skills for ITSM pros

If you work in IT service management, these are the 10 skills youu2019ll need in order to be successful in the years ahead.

By Sarah K. White

Oct 26, 2018

IT Skills ITSM Staff Management

Standing up for transgender rights in the workplace

In the wake of this latest devastating attack on human rights, itu2019s more important than ever to support transgender people. Hereu2019s how you can help.

By Sharon Florentine

Oct 26, 2018

IT Jobs IT Leadership Staff Management

Managing your innovation pipeline

Successful innovation in a commercial enterprise is a matchmaking exercise that establishes a long-term marriage between a business opportunity and a new or emerging technology.

By Mark Settle

Oct 25, 2018

IT Leadership IT Strategy Innovation

7 signs you’re suffering from burnout — and what to do about it

When you absolutely, positively no longer give a damn about your work, it's time to stop and recharge. Your soul, colleagues and family will thank you.

By John Edwards

Oct 25, 2018 8 mins

Careers IT Leadership IT Skills

Proving your value in digital transformation’s third wave

Digital transformation isnu2019t new. It has been going on for at least 40 years. We are, however, firmly in the middle of digitalu2019s third wave, and it is completely different from what came before. Hear from experts involved in the CX transforma

By Randy Pennington

Oct 24, 2018

Digital Transformation IT Leadership Technology Industry

Digital transformation on full display at GITEX 2018

The Dubai Police Department and the city's Road and Transport Authority explain how they're using digital technology to transform customer experience.

By Zeus Kerravala

Oct 24, 2018

Digital Transformation Small and Medium Business Technology Industry