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CIO IT Leadership

Finding the holy grail of centralized employee services

How to deliver operational efficiency, provide a great employee experience, and ubiquitously deploy it via the cloud.

By Steve Stover

Cloud Computing ITSM Technology Industry

Events: the low-hype plumbing reshaping large-scale commerce architecture

Event-related architecture, technology and commercials are all so appealing that now is absolutely the time to start adopting this style of architecture.

By Kelly Goetsch

Enterprise Architecture Technology Industry

7 skills of successful digital leaders

Effective digital transformation requires strong leadership. Hereu2019s how to helm your companyu2019s digital journey through considerable organizational change.

By Esther Shein

Careers Digital Transformation IT Leadership

Six tips for creating a winning talent strategy

Talent may not be the only factor for transforming IT for the digital era, but itu2019s one of the most critical.

By Khalid Kark

IT Leadership Staff Management

How National Life manages organic growth from the inside out

One of the fastest-growing American life insurance companies focuses on transformation in a traditionally staid industry

By Brendan McGowan

CIO IT Leadership IT Strategy

How to overcome the top challenges of achieving identity resolution

Identity resolution is the key to delivering personalized engagements. To be successful in delivering these engagements, there are three important business applications that build the base to help drive personalization at scale.

By George Corugedo

Aug 17, 2018

Identity Management Solutions Technology Industry

What is your time to answer?

Consolidation of data management and analytics is advancing speed and accuracy of every business decision.

By Paul Barth

Aug 17, 2018

Analytics Data Management Digital Transformation

5 qualities to look for in an IT career coach

Is your IT career stuck in neutral? An insightful coach can help you shift your professional life back into top gear.

By John Edwards

Aug 17, 2018 8 mins

Careers IT Leadership IT Skills

Gender pronouns: Small changes have big impact on workplace inclusion

Gender pronouns are becoming more important in the workplace as diversity and inclusion conversations continue.

Aug 17, 2018

Careers IT Leadership

Why IT leaders need to meet the needs of the hourly worker

Hourly employees are frequently overlooked in IT strategy u2014 but often present the highest case for return on investment.

By Peter Yared

IT Leadership IT Skills Staff Management

7 things you need to know about maintaining your ERP system

Have your ERP system in place but unsure of the steps you should be taking to maintain it? We have detailed the 7 things you need to be most aware of when it comes to the upkeep of your ERP system.

By Ryan Warnock

ERP Systems IT Leadership

User vs. service incidents: what’s the distinction?

Think gymnasium and magnesium. They rhyme, but theyu2019re different.

By Joel Pomales

ITIL ITSM Technology Industry

Sprint calls on open source analytics to prevent cyberfraud

Sprintu2019s open source Elastic Stack analytics implementation helped the mobile device and network provider reduce mobile phone fraud by 90 percent.

CIO 100 IT Leadership Open Source

Augmented reality examples: 9 ways companies are putting AR to work

AR is no longer a future tech dream; it has become a realistic, game-changing tool for visualizing data in industries from engineering and manufacturing to construction and healthcare.

By Paul Heltzel

Emerging Technology Enterprise Applications Virtual Reality

The workforce awakens: IT’s impact on engaged employees

Employees are most satisfied when being productive, so engage your IT workforce to make an impact on all the employees within the organization.

By Nancy Van Elsacker Louisnord

Digital Transformation IT Leadership IT Strategy

The UX of liminal (transient) spaces

In other words, the benefits of waiting.

By Steven Brykman

Consumer Electronics Development Tools Graphic Design Tools

What my backyard squirrel taught me about technical debt

The squirrel is a metaphor for technical debt that gobbles up the vast majority of healthcare IT budgets today.

By Paddy Padmanabhan

Healthcare Industry IT Leadership Technology Industry

12 signs your strategic partnership has gone wrong

The most successful IT partnerships are continuously evaluated. Here's how to tell a strategic IT relationship is on the rocks — and how to get it back on track.

By Paul Heltzel

Aug 15, 2018 11 mins

Digital Transformation IT Strategy Managed Cloud Services

Looking to upskill IT staff? An LMS may be key

Learning management systems (LMS) are moving out of the academic realm and finding a niche within enterprise IT departments to improve skills acquisition and boost engagement.

Careers IT Skills Staff Management

3 CRM use cases: Which is right for you?

Let's look at the big three CRM use cases from 50,000 feet so you can see where your organizationu2019s processes and people fit.

By David Taber

CRM Systems Enterprise Applications

Life after CIO: Making the move to the vendor side

Dan Galdenzi, chief growth officer at NASCO, discusses how he went from CIO at Blue Cross Blue Shield of Vermont to a sales and product leadership position.

By Martha Heller

CIO IT Strategy Relationship Building

How brainy business bots will boost productivity

AI-fueled chatbots aim to make work easier for human employees.

By Barbara Darrow

Aug 14, 2018

Artificial Intelligence IT Leadership Technology Industry

Online manipulation is the latest data protection debate

The furor over u201cdark patternsu201d reveals the limits of consumer control as the primary tool of data protection.

By Mark MacCarthy

Aug 14, 2018

E-commerce Software Regulation Technology Industry

What job security lessons can CIOs learn from the NFL?

The on-the-job management challenges confronting CIOs and NFL coaches are very similar. Their average job tenures are similar as well. CIOs seeking to improve their personal job security might be well-advised to spend a little more time listening to

By Mark Settle

Aug 14, 2018

Careers IT Jobs IT Leadership

How IT can still influence LOB tech spend in the digital era

The art of no: CIOs no longer control all their company's technology spend. Here's how to stop your business colleagues from making poor choices — without damaging IT-business relations.

By Minda Zetlin

Aug 14, 2018 12 mins

CIO IT Leadership IT Strategy

How Monsanto leverages startups to catalyze transformation

Monsanto's Partnership Platform encourages external and internal collaboration to drive innovation and accelerate digital transformation across the company.

CIO 100 Digital Transformation Innovation

Aug 14, 2018 8 mins

6 ways to train your internal team to maximize the value of consultants

Companies today typically staff major programs with internal talent who spend a majority of their time engaged in the day-to-day operations of the company. Their participation in projects is typically infrequent and usually part-time. Contrast this

By John Belden

IT Leadership

Approaching government modernization like a 21st century home investment

Compare modernizing a government agency to investing in and remodeling a home today.

By Larry Payne

Digital Transformation Government Technology Industry

CIOs need to consider the human side of digital transformation

Digital transformation is happening faster than ever, putting pressure on IT to change. As change happens, itu2019s critical that CIOs focus on transitioning employee skills, as well as deploying new technologies. rn

By Zeus Kerravala

Digital Transformation IT Skills IT Strategy

What is CRM? Software for managing customer data

Equal parts strategy and technology, customer relationship management (CRM) is about using data to understand your customers—and boost sales.

By Josh Fruhlinger, Thomas Wailgum

Aug 13, 2018 11 mins

CRM Systems Enterprise Applications Marketing

Summer 2018: Changing the way we work

Digital technologies are reshaping work at CIO 100 award-winning organizations, empowering employees to shift focus to higher-value activities.

By CIO staff

CIO CIO 100 Digital Transformation

AI: Going from sci-fi to business value requires some groundwork

AI might be hot right now, but your organization is going to have to do some groundwork first if you want to deliver value to the business. AI can advance digital transformation but before you jump all in, some initial prep and research will pay off

By Daniel Hebda

Artificial Intelligence Digital Transformation Technology Industry

It’s a roll-your-own Internet of Things world

There is a problem with the current roll-your-own building block approach to the Internet of Things (IoT) that is pervasive in the industry. Enterprise leaders must connect the dots and see IoT in the context of how it can help transform the organiza

By Charles Araujo

Digital Transformation Internet of Things

CIO Spotlight: Floor Bleeker, Mövenpick Group

Floor Bleeker wanted to be a chef, maybe a trader, but IT was not on his radar, until he was offered an internship at a small IT company in Aruba; the rest, as they say, is history.

By IDG Connect

Careers IT Leadership

Black Women’s Equal Pay Day 2018: Closing the pay gap a struggle

Equal Pay Day 2018 was observed back in April u2014 for white women. Black women, however, have to work until August to make what a white man would earn.

Careers IT Jobs Salaries

Are you a workplace bully? 9 questions that will help you find out

Corporations canu2019t afford to waste money on leaders who do more damage than they can ever make up for in results. So, if your answers to any of these questions indicate that you have tendency to be the bully, itu2019s time for some personal growt

By Christina Wood

Aug 9, 2018

IT Leadership

You get what you inspect

Agile thoughts on inspection, iteration and successful software projects.

By Matt McBride

Agile Development Digital Transformation Software Development

10 technologies every CxO needs to understand as they move into the future

There was a time when every aspect of organizational technology fit squarely within the purview of the CIO. But ask any senior executive of any size company today, and theyu2019ll tell you that things arenu2019t as clear cut as they used to be.

By Kris Fitzgerald

Digital Transformation IT Leadership Technology Industry

What is an agile coach? A valuable role for organizational change

An agile coach helps organizations implement the agile methodology by developing agile teams and facilitating the organizational culture change necessary for sustained agile success.

By Sarah K. White

Careers Project Management Tools Software Development

Reskilling IT for the AI era

AI expertise is in short supply and high demand. Hereu2019s how companies are filling the gap by training staff on the skills necessary to make the most of artificial intelligence.

By Maria Korolov

IT Skills IT Strategy Staff Management

When big data and cybersecurity collide

Protecting your companyu2019s data starts with understanding it first.

Aug 7, 2018

Big Data Data and Information Security Technology Industry

Ohio v. American Express is sensible antitrust policy

Supreme Courtu2019s Ohio v. American Express decision is more sensible in how it handles antitrust policy than some realize.

By Mark MacCarthy

Aug 7, 2018

Financial Services Industry Regulation Technology Industry

How modern firms can capitalize on data assets

Adopting a data-driven operating model boosts customer loyalty and drives business.

By Cynthia Stoddard

Data Mining Data Warehousing Digital Transformation

A new paradigm for cloud training

Leading enterprises have recognized that building skills from within is the best long-term solution to contend with the current skills gap, which is why a new paradigm for cloud training is needed.

By Stefano Bellasio

IT Skills Technology Industry

Strategic planning gets real when you connect strategy to delivery

The strategic planning process creates strategic roadmaps that make your plan actionable and track its execution enterprise-wide. With the right tools, you can compare scenarios, prioritize initiatives, monitor progress and iterate and execute to ach

By Greg Gilmore

Digital Transformation IT Leadership IT Strategy

Reaching the APEX

Describing the enterprise as a pyramid helps reveal the breadth and depth the EA function and helps define the necessary structure for an effective practice

By Ethan Pack

Enterprise Architecture IT Leadership

Where startups are impacting long-term change for CIOs

Startups are showing up in big ways when it comes to ePrivacy, microservices, and fighting for talent. These are long-term shifts CIOs should keep in mind when it comes to figuring out what to devote attention and resources to.

By Dave Welsh