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IT Leadership Project Management Tools

Can Centers of Excellence become a separate line of business in software outsourcing?

The current competition on the software development market is so intense that awards, conferences, partnerships and other marketing crafts fade in the buzz. To win the race for a dream customer, the creative providers create a halo of uniqueness arou

By Boris Kontsevoi

Enterprise Applications Outsourcing

Why organizations must act like software companies with agile, devops, APIs and analytics capabilities

More evidence showing that business that successfully invest and deliver technologies outperform their peers and capture most of the market share.

By Isaac Sacolick

Digital Transformation Technology Industry

Is your data center dust?

Is it time to stop investing in applications that are on-premises?

By Myles F. Suer

Budgeting Data Center IT Strategy

A CIO’s dashboard must show bench strength. Does yours?

With more complete employee data at your fingertips, you can mitigate talent risk and make better decisions.rn

By Steve Trautman

CIO IT Leadership Staff Management

How to build the next generation of IT leaders

Forward-thinking CIOs are setting up their organizations for sustained success by anticipating, articulating and developing the skills IT will need at the top in the years ahead.

By Mary K. Pratt

CIO Careers IT Skills

Yamaha revs up digital strategy in race for new revenue

Yamaha CIO Glenn Coles is banking on digital and mobile channels, augmented reality and customer data to bolster the recreational vehicle manufacturer's fortunes.

By Clint Boulton

Digital Transformation IT Leadership IT Strategy

Reverse hybrid cloud: how the cloud is moving on-premises

Google Cloud Platform and Amazon Web Services are moving into private data centers.

By Stephen Watts

Cloud Computing Data Center Hybrid Cloud

Millennials say no to legacy software

For your upcoming software purchases, think beyond the feature set and cost axes. Make it a strategic goal to have a modern ecosystem using ubiquitous, current technologies. Top talent wants more than high pay. Give them something to get excited abou

By Nathan Brown

Enterprise Applications IT Skills Staff Management

How to make the most of a tech bootcamp

Bootcamps provide quick access to sought-after skills, but it takes drive and ambition to transform a few months of hands-on instruction into a full-fledged career.

By Sarah K. White

Careers IT Skills

CIO Spotlight: Jamshid Rezaei, Mitel

Rezaei discusses Mitelu2019s digital transformation, the goal of improved customer service, and how he measures success.

By IDG Connect

Careers IT Leadership

Are open-office plans sexist?

A study from U.K. researchers shows how open-office plans can be subtly u2014 and overtly u2014 sexist.

By Sharon Florentine

Careers IT Jobs Personal Software

Project managers need to be warriors, not bookkeepers – or your projects are doomed

Project management is about leadership. Learn to develop, hire and celebrate the warrior project managers.

By Jim Haskin

IT Leadership Project Management Tools

Developing your talent

Some concrete steps CIOs take to develop IT talent.

By Myles F. Suer

IT Leadership IT Skills

Remote workforce challenges are increasingly being met with telecom expense management: IDC survey

Rapidly expanding remote workforce + fast evolving mobile telecom technology + ever-changing carrier rate and equipment plans = big challenges for enterprise telecom managers. New survey by IDC finds four most significant challenges for managers. The

By Craig Riegelhaupt

IT Leadership Staff Management Technology Industry

Leverage video to boost digital workplace experiences

When evaluating video communications and collaboration solutions, donu2019t make decisions in a vacuum. Factor in the overall impact on the digital workplace and other technology investments and initiatives.

By Dave Smith

IT Skills Video Videoconferencing

7 signs you have a sexual harassment problem

Do you have a Harvey Weinstein-style sexual harassment problem brewing right in front of you? Would you know?

By Christina Wood

Analytics Healthcare Industry Technology Industry

IT Leadership

How blockchain is impacting information security in companies

Blockchain has the ability to impact and disrupt multiple business sectors; and as hacking, phishing and security threats are becoming more prominent, companies are turning to groundbreaking technologies to protect not only their information, but the

By Philip Kushmaro

Aug 1, 2018

Blockchain Security

How health care orgs are addressing AI challenges

Health care companies are embracing artificial intelligence for everything from drug research to diagnostics, but challenges centered around privacy, data and the AI u2018black boxu2019 remain.

By Maria Korolov

Aug 1, 2018

3 reasons CRM financial analysis always fails

A smart person once said, 'As long as you're asking the wrong questions, it doesn't matter what answers you come up with.' When it comes to making the business case for CRM, the CFO is likely to ask too many of the wrong questions

By David Taber

Aug 1, 2018 10 mins

CRM Systems Enterprise Applications

How IT is helping to create a culture of consumerism in healthcare

CIO Jonathan Shoemaker explains how Allina Health is turning patients into customers using technology and tools regularly used by retailers.

By Martha Heller

Aug 1, 2018

CIO Digital Transformation Healthcare Industry

5 top blockchain trends of 2018

Watch for Internet of Things connectivity, increased use of smart contracts, increased regulation, content streaming, and blockchain in the jobs market.

By Kevin Rands

Blockchain Technology Industry

The consumerization of the workplace is changing collaboration

The consumerization of the workplace is here to stay, and it is transforming the way your teams work together.

By Andrew Filev

Collaboration Software Small and Medium Business Technology Industry

Recognizing and solving for AI bias

AI is unlocking tremendous value for businesses by solving many last-mile automation problems that previous waves of technology could not address. But just like any technology early in its evolution and application, there are a few things to watch ou

By Sanjay Srivastava

Analytics Artificial Intelligence

Business excellence: why sound business methods fail so often

Donu2019t confuse the scaffolding for the building.

By Stephen Parry

BPM Systems IT Leadership

8 secrets of effective change leaders

Change doesnu2019t come easy. Hereu2019s how transformational leaders inspire their organizations to take on new ways of thinking and working in the digital era.

By Mary K. Pratt

Digital Transformation IT Leadership Project Management Tools

Farmers Insurance scales training with virtual reality

Farmers Insurance Group leverages VR to accelerate the training of its claims adjusters by giving them the opportunity to experience thousands of scenarios.

By Thor Olavsrud

CIO 100 Digital Transformation IT Skills

CIOs reveal their security philosophies

Global IT leaders describe their approaches to cybersecurity application and communication.

By Brendan McGowan

CIO IT Strategy Security

Do you have a plan for harnessing IoT data?

As things become more connected through the Internet of Things, artificial intelligence will become more powerful. But, raw IoT data alone isnu2019t enough to uncover the true value of AI.

By Chris Curran

Analytics Business Intelligence Internet of Things

More artificial intelligence options coming to Google Cloud

At Next 2018, Google announced it is making Nvidia's Tesla P4 GPU available as a cloud service, enabling more businesses to get started with AI projects quickly.

By Zeus Kerravala

Artificial Intelligence Cloud Computing

Undercover Boss: a powerful CX insight tool

A conversation with Chief Customer Experience Officer Shane Bray about experiencing what customer engagement agents experience.

By Howard Tiersky

IT Leadership Relationship Building

How a grassroots approach can tackle the digital skills gap

The problem of equipping the next generation with the skills to have a healthy and productive relationship with technology seems a daunting one for many educators. Yet successful initiatives show how a community-level approach can effectively empower

By Alice Bonasio

Careers IT Skills

Can blockchain rescue journalism?

Falling print ad margins and loss of online ad revenue to aggregators have put publishers and content creators in a bind.

By Barbara Darrow

Blockchain Financial Services Industry Internet

10 reasons to ignore computer science degrees

Many organizations are looking beyond the CS degree to hire programmers who can deliver real results. Here's why they might be right.

By Anonymous

Jul 30, 2018 10 mins

Careers IT Skills Staff Management

UPS counters Amazon.com challenge with IoT, analytics

IoT sensors and data about delivery routes and vehicles are helping UPS fend off Amazon.com, its No. 1 threat in the shipping business.

By Clint Boulton

Analytics Digital Transformation Internet of Things

Mergers and acquisitions speed up digital transformation

Digital transformation is all about speed, yet executives of traditional enterprises are increasingly saying that speed is their biggest challenge. New IT operating models can help, and mergers and acquisitions (M&A) make for the right time to de

By Hakan Altintepe

Jul 27, 2018

Digital Transformation IT Leadership Mergers and Acquisitions

The outlook for machine learning in tech: ML and AI skills in high demand

Discover the latest projections for the future of machine learning in tech, including the mainstream adoption of NLP and voice-driven interactions and the rise of innovative ML/AI talent development initiatives.

By Stephen Zafarino

Jul 27, 2018 5 mins

IT Skills Machine Learning Technology Industry

Why CIOs must get over their ‘millennial obsession’

Millennials comprise more than half the global workforce, but in this hyperconnected, mobile world, CIOs are better off managing staff by role-based personas than age ranges, experts say.

By Clint Boulton

Jul 27, 2018

CIO Collaboration Software Small and Medium Business

CIO Spotlight: James Rutt, Dana Foundation

An early adopter of cutting edge cloud security solutions, James Rutt led a full cloud transformation at Dana Foundation, long before it came in vogue in the enterprise.

By IDG Connect

Jul 27, 2018

Careers IT Leadership

3 steps to reimagining your tech workforce in the AI age

Artificial intelligence is significantly changing organizations. IT leaders must act now to ensure their teams can handle this digital transformation. Here are three ways they can start.

By Diana Bersohn, McCree Lake

Jul 26, 2018

Digital Transformation IT Jobs IT Skills

How financial services firms can thrive after Brexit

Though financial services companies may be worried about post-Brexit challenges to recruiting, those who prepare for them can offset coming workforce gaps and shortages. By understanding whatu2019s driving these challenges and the resulting opportuni

By Mike Barrett

Jul 26, 2018

Financial Services Industry Outsourcing Technology Industry

The challenges and perils of intermediary liability

Companies generate controversy when they donu2019t moderate content u2013 but even when they do.

By Mark MacCarthy

Jul 26, 2018

Government Regulation Technology Industry

8 keys to a successful RPA implementation

Robotic process automation can reap efficiencies and free up staff time for higher-value tasks. Hereu2019s how to do RPA right.

By Bob Violino

Jul 26, 2018 13 mins

Artificial Intelligence BPM Systems IT Strategy

Advice for buying or building a digital platform

Capturing the opportunities available through a digital platform requires understanding how they work.

By Peter Bendor-Samuel

Digital Transformation IT Leadership IT Strategy

10 best graduate programs for supply chain management

A masteru2019s degree in SCM can help you gain an edge in a growing field. Here are the ten schools that, according to Best Colleges, offer the best masteru2019s programs u2014 many of which can be completed part-time and online.

By Sarah K. White

Careers Supply Chain

Digital transformation and the law of small numbers

Recent studies indicate a slowdown in the shift to value-based care and a struggle to reap the benefits of digital transformation. The answer may lie in understanding the law of small numbers.

By Paddy Padmanabhan

Electronic Health Records Healthcare Industry Technology Industry

7 negotiation tactics that are futile in cloud renewals

The most common negotiation tactics often donu2019t work if used during cloud renewals.

By Adam Mansfield

Digital Transformation IT Leadership IT Skills

Why design thinking hasn’t saved your digital transformation – yet

Design thinking has been heralded by many as the key to making digital transformation more customer-focused and effective. Anecdotal evidence suggests that isnu2019t happening, however. Hear from experts involved in helping global organizations make

By Randy Pennington

Digital Transformation Graphic Design Tools IT Leadership

Why process is key for growing companies

Why do some companies start out strong then fail to sustain their success as they grow? Process discipline is one of the essential ingredients required to help growing companies thrive.

By Ivan Seselj