News

CIO Spotlight: Joe Filippoli, Tabula Rasa HealthCare

With a non-traditional start to his career via the United States Navy, Joe Filippoli eventually found his true calling in healthcare IT.

Are workplaces actually changing as a result of #MeToo?

Companies arenu2019t doing enough to address the revelations from #MeToo, according to a new Harvard Business Review survey.

Open source mobile operating systems need to control fragmentation

The history of failed operating systems has a lesson for todayu2019s competition policy regulators.

6 secrets for supercharging the IT help desk

Stop paying lip service to service when it comes to the IT help desk. These frontline workers have insights into system performance and user experience that can make your business run better.

Yanni wants transparency

Agile lessons from a smart service dog.

How to jumpstart digital transformation in healthcare

The medical industry can be insular, but IT leaders in healthcare who are willing to make tough calls can catalyze a sustainable reform of how they work with providers and internal customers.

Solving the communications signal-to-noise ratio

While enterprises cope with an overload of communications and collaboration applications, planners are being challenged to centralize on strategic platforms to meet the needs of a diverse workforce and improve productivity.

$660,000 data privacy fine highlights dangers for businesses dabbling in politics

Make sure you have customers' consent for everything you do with their data

With friends like these…you probably need a patent

Cloud startups need to be wary of large incumbent partners that actually have plans to encroach on their business. Patents are part of the answer.

In data we trust – or do we?

AI is the engine that drives insights. Data fuels the engine. So what happens if the fuel is diluted?

Why hybrid integration platforms are key to multi-cloud management

Learn how enterprises are integrating their systems and data across the multi-cloud.

The biggest issues CIOs face today

From security management to seeking out innovative technologies, CIOs are straddling operational and transformational roles to deliver new wins while keeping IT humming.

How to develop a PMO strategic plan

Developing a PMO strategic plan that ensures high alignment with business objectives is no light task. Here are the key steps to effectively launching your project management officeu2019s strategic plan.

What is Digital 2.0?

Digital 1.0 vs. Digital 2.0 — Vijay Sankaran, CIO of TD Ameritrade, explains the differences and offers advice to CIOs looking to move their companies to an u201canywhere, anytime, any platformu201d mindset.

Effective artificial intelligence requires a healthy diet of data

Exploring how a solid foundation of data make AI less artificial and more intelligent.

Why CIOs need to look beyond their firewall

Itu2019s no longer enough for chief information officers to focus only on their own network and apps.

5 mistakes to avoid when developing a SOW with Accenture, Deloitte, and IBM

Here are five of more than 30 risk points to address in the construction of an MSOW. You should consider all program risk points prior to signing off, rather than waiting until after the signing of the MSOW to conduct the first risk assessment.

U.S. Digital Service recruits Silicon Valley innovators, like Matt Cutts, to modernize government technology

An interview with Matt Cutts (of Google fame), who now heads the US Digital Service u2013 a group of designers, engineers, and product managers who bring the best practices from industry into the government to try to make services work better for the

How SMBs can take advantage of the red-hot sharing economy

The sharing economy is expanding beyond peer-to-peer dealings among consumers and has now made its way into businesses-to-business transactions. SMBs would do well to consider participating in this rapidly growing sector.

How IT can reshape patient care

Struggling to provide a 360-degree view of patients? Learn how an API strategy can help.

Flex strengthens supply chain with IAM

An identity and access management solution helps the technology company provision and deprovision identities for thousands of employees and supply chain partners, allowing CIO Gus Shahin to move on to more strategic efforts, including machine learnin

7 tips for overcoming predictive analytics challenges

Predictive analytics is a powerful tool, but one thing it can't foresee are the issues users encounter while deploying and using the technology. Here's some help.

3 enterprise tech trends to digitize your operations

The market is changing so rapidly that even the savviest CIOs and CTOs may miss some of the upcoming trends that will impact industries across the globe.

Driving your employee experience

Much has been written about the CIOs role in u2018customer experience,' but what about the foundation for great customer experience, employee experience and engagement?

The art of measurement in enterprise and business architecture

The need for strategic and tactical measurements, how to have effective measurements in place that aren't limited to IT architecture and, three sources of KPIs lists for various industries.

Good help is hard to find

How the shortage of qualified data center professionals is a challenge not just for the data center industry, but also for the economy as a wholeu2026as so many businesses expand their dependence on data center infrastructure. CIOs and their companie

The secret art of poaching top talent

Looking to build a killer tech team? Insiders offer their secrets on how to successfully lure top talent away from current gigs u2014 without crossing the line.

CIO Spotlight: Alastair Pooley, Snow Software

One of the key challenges Pooley sees for CIOs is transitioning from holding the purse strings on technology spending to taking on the role of consultant and influencer.

When diversity training backfires

Techu2019s diversity problem canu2019t be solved with diversity training alone. The culture at the company must also change.

Lexmark CIO: Continuous learning is key to digital transformation

Brad Clay, who is upgrading everything from how Lexmark replenishes printer toner to how employees consume corporate information, says the company must learn fast and learn continuously.

Doing it digitally—How tech-charged customer collaboration delivers market innovation

The digital business delivers more innovative, connected products to market by leveraging collaboration technology that breaks down silos separating product lines, teams and regions, and connects both internal and external customers.

Is your SAP SI partner evaluation missing the mark?

The selection of the partner who will usher in your digital transformation is just as important as the software you choose. Common errors in selecting your consultant can mean long delays, business mismatches, higher costs or worse.

Balance the battle between process variations and standardization

Creating process variations should always be approached with care in order to reduce unnecessary complexities and inefficiencies. These seven steps should help.

6 ERP trends for 2018

Organizations are ditching side books and upping compliance audits while exploring the impact AI, blockchain and augmented reality will have on their enterprise resource planning systems.

How to turn your organization into one of the ‘Best Places to Work in IT’

Transform your organization into one of the best places to work in IT by focusing on soft benefits and training and development.

Top 3 practical considerations for AI adoption in the enterprise

More companies are investing in AI. However, to succeed, they need to make practical considerations for explaining its reasoning, low-data density environments, and the need for richer knowledge graphs.

Redefining what security means for federal agencies

Federal agencies are starting to use data provided by routine cybersecurity protocols to identify new ways to increase efficiencies and optimize citizen service.

9 big ideas from the Forrester CX Conference

Some key themes provide a perspective on the state of the customer experience industry.

10 BI tools for data visualization

Visual analytics is the core of business intelligence. Here are the tools you need to see through the data.

Krzanich’s resignation the right move, but a loss for Intel’s diversity efforts

Brian Krzanich was one of the loudest advocates for increasing diversity in tech. Will Intelu2019s efforts continue now that heu2019s gone?

AI’s impact on the future of work

Robots and AI wonu2019t displace job categories whole cloth, but may help make jobs easier in the future, as more tasks are automated for improved productivity or safety.

CIO Spotlight: Eric Johnson, Talend

Eric Johnson always thought he would end up working for his family's manufacturing business. Instead, he has spent the last two decades forging a career for himself on the global IT stage.

IT mission, vision and values statements: Foundations for success

Compelling vision, mission, and value statements provide brief but powerful descriptions of an enterprise's purpose and method of operating.

Are you passionately curious? It’s IT project management’s success secret

Why do some projects stir a passion within you and others leave you less revved up? Could unlocking the secret lead to fewer IT project failures?

The GDPR and the effect on US ad tech

Secrets of managing really talented people

Itu2019s the responsibility of senior leaders to ensure that talented individuals consciously acknowledge the scalability dilemma they are facing as a first step in turning them into true team managers.

Open government data is essential, but policies should not discourage public-private data partnerships

Policymakers must craft sensible policies to ensure the public and private sectors can continue collaborating for the benefit of government and its citizens.

Use the right pricing model for third-party services

Pricing mechanisms are changing because of digital services, causing some confusion.

How big data has changed politics

An inside look into how big data is revolutionizing politics, for better or worse.

Makino leverages SD-WAN to fuel its digital transformation efforts

With MPLS and VPN no longer sufficient to synchronize and transfer data, Makino turned to an SD-WAN solution from Aryaka. The improvement was like night and day.