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Cloud Computing IT Strategy

The retail CIO’s storybook

From ugly ducklings to ants and grasshoppers: three 21st century fables for retailers.

By Dan Hartveld

CIO Retail Industry Technology Industry

Form follows function

Should we even care about the u201centerpriseu201d and u201cbusinessu201d architecture labels?

By Ethan Pack

Enterprise Architecture IT Leadership Technology Industry

Career advice for the Class of 2018: Set your organization up for growth and success

Some career advice for 2018 grads thinking about mobile technology as a career path.

By Craig Riegelhaupt

Careers IT Skills Staff Management

Oman develops technology fund to invest in global entrepreneurs

An interview with Yousuf Al Harthy, CEO of the Oman Technology Fund, and Hanan Askalan, a member of the Board of Directors about what the fund is, why it was started and how it operates.

By Marquis Cabrera

Emerging Technology Startups Technology Industry

The pros and cons of outsourcing data analytics

Organizations are increasingly tapping service providers to glean insights from their data. Here are the benefits and risks of analytics outsourcing.

By Bob Violino

Analytics IT Strategy Outsourcing

How virtual reality is helping Embry-Riddle transform air crash education

Embry-Riddle Aeronautical University has turned to virtual reality (VR) to enhance its air crash and safety investigation programs u2014 and to launch a brand-new masteru2019s degree in drone engineering.

By Thor Olavsrud

CIO 100 Digital Transformation Virtual Reality

Taking ownership: an amplifier to success

The catalyst to transform project management and outcomes starts with owning what you do.

By Steve Cooper

How the best managers find hidden tech talent

CIOs are learning that the superstar MIT computer science grad may not be the best candidate for their software development team. Hereu2019s what tech execs and team leaders look for in recruits.

By Barbara Darrow

IT Leadership IT Skills Staff Management

Taking responsibility for responsible AI

AIu2019s future is wide open u2013 which is why we need to shape its effects on people and society.

By Narendra Mulani

Artificial Intelligence CIO IT Leadership

Martech spending in 2018: What CIOs need to know

From CRM and business intelligence to chatbots and automation, marketers have spending plans across the marketing tech stack.

By Josh Fruhlinger

Business Intelligence CRM Systems Marketing

Class of 2018: This year’s grads not seen as a skills gap solution

The class of 2018 is ready to enter the workforce, but many will do so without IT and tech skills employers need. Hereu2019s how companies can help.

By Sharon Florentine

Jun 11, 2018 8 mins

Careers Staff Management

The future of CRM

What is the state of CRM and where should CRM tool vendors be going? Here's what CIOs have to say.

By Myles F. Suer

CIO CRM Systems Technology Industry

Onshore vs. offshore: 8 trends driving IT support back home

When it comes to IT outsourcing, more companies are reporting plans to increase spending nearer to their own shores than u201coffshore.u201d This has several implications for CIOs and IT leaders.

By Randy L. Wiele

IT Skills IT Strategy Technology Industry

How tech companies are recognizing Pride month

June is LGBTQ+ Pride month, and tech companies are eager to show their support.

By Sharon Florentine

Apple Facebook Instagram

6 ways Facebook uses AI

Facebook is putting artificial intelligence to use to identify porn, protect Mark Zuckerberg and (someday) connect to your brain waves.

By Terena Bell

Artificial Intelligence Technology Industry

CIO Spotlight: Mark Hopkins, Skullcandy, Inc.

A key priority for Mark Hopkins in this coming year? Leveraging analytics to develop a data driven culture and drive process and product improvement.

By IDG Connect

Careers IT Jobs IT Leadership

Are you cooking with gas or is your top talent slowing you down?

Three techniques to make sure your best people donu2019t become project bottlenecks.

By Steve Trautman

Jun 7, 2018 7 mins

IT Leadership IT Skills Staff Management

Doubling down on individual control makes GDPR an expensive nuisance for enterprises while failing to protect consumers against likely data harms.

By Mark MacCarthy

Jun 7, 2018

Government Regulation Technology Industry

CIO playbook: 10 tips for leading IT in the digital era

From navigating politics to jettisoning ROI, CIOs from Bharti Airtel, Land O'Lakes and the United Nations shared tips for IT leadership in disruptive times during a panel at the MIT Sloan CIO Symposium.

By Clint Boulton

Jun 7, 2018

CIO Digital Transformation IT Leadership

Reality check: the complexities of mapping the world in 2018

Although itu2019s widely believed that high-quality data is readily available and accessible, that's not always the case. It is more common, however, in regions with three common attributes.

By Dan Adams

Big Data Data Visualization Technology Industry

CIO Leadership Live with Bernie Gracy of Agero | Ep 1

How the roles of CIOs and CDOs are changing and expanding in today's digital business ecosystem.

CIO Leadership Live with Ron Guerrier of Farmers Insurance | Ep 2

How next-generation technologies are helping to shape the insurance industry.

CIO Leadership Live with Kristin Darby of Cancer Treatment Centers | Ep 3

How IT systems convergence is enabling connected care for patients.

CIO Leadership Live with Joel Jacobs of MITRE | Ep 4

How IT innovation, from predictive analytics to mobile app development, is a never-ending mission.

CIO Leadership Live with John Hill of Carhartt

How the evolving role of the IT leader includes an ongoing quest for innovation game changers.

Jun 6, 2018 1 min

CIO Leadership Live

CIO Leadership Live with Mojgan Lefebvre of Liberty Mutual | Ep 6

How the insurance firm is leveraging the cloud and creating a business-specific data strategy.

CIO Leadership Live with Klara Jelinkova of Rice University | Ep 7

How the university's GDPR project was an opportunity to talk about data security and privacy.

CIO Leadership Live with Sanjay Shringarpure of E.&J. Gallo Winery | Ep 8

How the landscape of IT and innovation technologies is changing in the agriculture industry.

CIO Leadership Live with Cynthia Stoddard of Adobe | Ep 10

How data strategy, automation and AI impact the new IT roles at Adobe.

CIO Leadership Live with Jack Clare of Dunkin’ Brands | Ep 9

How the company is striving to improve customers' drive-through experience.

Powering AI for government

In the coming years, artificial intelligence will become increasingly pervasive, spurring massive innovation across the private and public sectors. This development offers governments large and small major opportunities to surmount operational and bu

By Dan London

Government Government IT Technology Industry

David Shrier thinks we need a better model of how we deploy new technologies (and he’s right)

Oxford and MIT futurist David Shrier explains how augmented and extended intelligence may protect global governments against cyberattacks.

By Marquis Cabrera

Artificial Intelligence Emerging Technology Technology Industry

Avoid these digital transformation false starts

Expert CIO Bruce Lee discusses three traps that can trip up CIOs as they drive digital transformation initiatives.

By Martha Heller

CIO Digital Transformation Staff Management

The future of manufacturing is digital

Forward-thinking manufacturers are moving beyond building great products, undertaking wide-ranging digital transformations to deliver new services and enhanced customer experiences.

By Mary K. Pratt

Digital Transformation Internet of Things Manufacturing Industry

Even CIOs need a hard hat: Agile construction is a secret weapon for smarter IT

Agile construction methodologies are dramatically changing how IT infrastructure is being built. Those construction practices will, in turn, give CIOs more flexibility in how they do IT planning and save money on a fast-growing aspect of their budget

By Nancy Novak

CIO IT Leadership Markets

New purpose-built platforms are ready to leverage the Age of Instrumentation

The information technology industry is rife with tools developed to serve a specific need.

By Mark Herring

CRM Systems Data Center Technology Industry

Why Google and Amazon can win in any business – including yours

From film production and consumer electronics to healthcare and grocery delivery, Amazon and Alphabet (Google) are moving in many directions at once. They have pioneered a new strategic model and their data-first principles allows them to enter and d

By Michael Zammuto

Enterprise Technology Industry

SAP wants to woo businesses back to its CRM

SAP has integrated several existing cloud-based front-office tools into a new CRM suite, C/4HANA.

By Peter Sayer

CRM Systems Cloud Computing ERP Systems

Is the employee experience the digital transformation linchpin?

Leadership experts have long held that unhappy employees equal unhappy customers. Therefore, the opposite must be true, right? Business leaders, however, must go beyond that simple intuition and determine if an investment in the employee experience w

By Charles Araujo

Digital Transformation IT Leadership Technology Industry

How a CIO decreased cost and leveraged the right technologies to increase revenue

Yan Purba, CIO of Larry H. Miller Management Corporation, reveals how CIOs can support the C-suite to increase margins, revenue, and customer satisfaction.

By Ryan Westwood

CIO IT Leadership Technology Industry

4 resource management practices that improve business agility

Resource management is the most complex component of any services business. It is also the most misunderstood.

By Ray Grainger

Digital Transformation IT Leadership IT Strategy

Healthcare IT: reading the tea leaves, part 3

This is the last installment on my three-part series of predictions in the healthcare IT space, but itu2019s not ending due to a lack of trends to be analyzed. In fact, there are so many divergent and intersecting technological trends in our world th

By Avery Cloud