opinion The dark secrets of enterprise architecture Architecture matters too much to entrust to a framework or methodology. But donu2019t worry: Not having a methodology isnu2019t a problem; itu2019s a liberation. By Bob Lewis Jun 5, 2018 Enterprise Architecture IT Leadership IT Strategy feature 10 change management courses for IT leaders Leading change in an organization requires a balance of hard and soft skills. These 10 change management courses will help you strengthen the skillset necessary to lead organizational change. By Sarah K. White Jun 5, 2018 Certifications IT Leadership IT Skills opinion Why aren’t more women in computer science? Women are equally qualified for careers in computer science and yet there is a shortage of professional talent. Learn how you can be part of the solution. By Sue Weston Jun 4, 2018 IT Skills Staff Management Technology Industry opinion Let your people guide you when adding capabilities to the cloud To build a truly intelligent enterprise with emerging technology, business transformation must be guided by human insights and needs. By Paul Gaynor Jun 4, 2018 Cloud Computing IT Leadership opinion IT projects: do we actually ever learn ‘lessons learnt’? We record 'lessons learnt' as part of the project management process, but do we actually learn from them? By David Cotgreave Jun 4, 2018 IT Leadership IT Skills Project Management Tools feature 10 things you need in a CRM vendor proposal (and 3 you don’t) If you're doing a CRM system conversion, expansion, or initial implementation, there are some things you need to look for — and look out for — in a vendor proposal. We'll help you sort it out. By David Taber Jun 4, 2018 8 mins CRM Systems Enterprise Applications tip How CIOs transform IT for the digital era CIOs are disrupting their IT departments, introducing new operating models to stay ahead of digital changes driving their respective industries. By Clint Boulton Jun 1, 2018 CIO Digital Transformation Technology Industry opinion Migrating data to the cloud: back to the future? With real insights on the readiness of your data to move to the cloud, and a cloud-native catalog ready to manage it, you can accelerate migration with both confidence and control. By Paul Barth Jun 1, 2018 Business Intelligence Cloud Computing Data Management opinion Lessons learned from the 12th State of Agile Report A few observations…but it's important for any executive team dependent on software for delivering key services to customers to spend some time reading this research and other similar surveys to better understand how changes and trends will imp By Flint Brenton Jun 1, 2018 Agile Development IT Leadership Technology Industry opinion Is your company a retailer? Should it be? With the need for direct access to the consumer becoming increasingly prevalent, the one market that most exemplifies and enables face-to-face relationships is retail. By Dave Sprosty Jun 1, 2018 Digital Transformation Retail Industry Technology Industry opinion Is Snap the next Uber? Silicon Valleyu2019s toxic culture rears its ugly head once again u2013 this time at Snap. By Sharon Florentine Jun 1, 2018 IT Leadership Technology Industry opinion Governance as code: keeping pace with the rate of change in the cloud We need a fundamentally new approach to managing the cloud that allows decentralized teams to adopt the cloud and run at cloud-speed, while still maintaining the best practices and optimum security/efficiency required by our business. By Joe Kinsella Jun 1, 2018 Cloud Computing Digital Transformation IT Leadership opinion 4 most in-demand cybersecurity skills As cyber attacks continue to increase in number and escalate in complexity, companies are looking to hire hard-to-find cybersecurity experts to help secure their needs. Hereu2019s a look at the four most in-demand cybersecurity skills for 2018 and be By Gianna Scorsone Jun 1, 2018 Careers IT Skills Staff Management opinion Now that it’s here, what can we learn from the bumpy journey to GDPR compliance? Think youu2019re done with hearing about GDPR? Not so fast. Data privacy legislation isnu2019t going anywhere and thereu2019s a lot we can learn from the ups and downs of the EU experience. By Philip Kushmaro May 31, 2018 Compliance Regulation Technology Industry feature How to lead a virtual team: 5 keys for success You've got the tools, you've navigated the logistical hurdles, but you still may not be leading your remote team in the most effective way possible. Here's how to get virtual teams right. By Josh Fruhlinger May 31, 2018 Collaboration Software Project Management Tools Small and Medium Business feature AI-powered data analytics: Inside this transformative trend Real-world AI data projects, based primarily on machine learning, are impressive and largely successful. Some CIOs see AI as the most significant trend in IT. By Scot Finnie May 31, 2018 Analytics Artificial Intelligence Predictive Analytics opinion The business evolution within the 4th Industrial Revolution With all of its technological advancements both anticipated and yet realized, the 4th Industrial Revolution may be a revolution of industry but also a radical evolution of how business itself is conducted. By Mohamed Kande May 30, 2018 Digital Transformation Enterprise Technology Industry opinion What can machine learning do for your business right now? As a few companies race to monetize the kind of machine learning that focuses on teaching robots to behave more like humans, many companies are grappling with how to leverage artificial intelligence and smart machines. By Anna Frazzetto May 30, 2018 4 mins Analytics Artificial Intelligence Business Intelligence opinion Healthcare goes mobile: how consumer devices are changing the future of care Today, the most ubiquitous devices in our homes and offices are finding a new place in the healthcare arena. Consumer devices u2013 like smartphones, tablets and VR headsets u2013 are transforming care by making it easier, more affordable, and more e By David Rhew May 30, 2018 Healthcare Industry Smartphones Technology Industry opinion The passive-aggressive side of a digital transformation As with most significant changes, digital transformation can elicit both passive and aggressive reactions. In the correct context and with the right audience, both perspectives can be valid and useful. How can IT leaders embrace these representations By Mikhail Papovsky May 30, 2018 Digital Transformation IT Leadership feature Cyber insurance: Is it worth the investment? While cyber liability insurance policies are complex and proving claims can be daunting, CIOs in the midmarket space agree access to resources provided in the policies make the investment worthwhile. By Blair Shiver May 30, 2018 Cybercrime Data Breach Disaster Recovery opinion No vacation nation? An alarming number of American employees have trouble taking paid time off from work. By Mark Robinson May 30, 2018 Careers IT Leadership Staff Management feature To develop IT talent, you need an enterprise view CIO Mike Zahigian explains how Amgen's Technology Talent Forum helped grow leaders from inside the company rather than acquiring them from the outside. By Martha Heller May 30, 2018 7 mins CIO Careers Staff Management feature 10 do’s and don’ts for crafting more effective SLAs SLA adherence is no guarantee of outsourcing success. Here's how to avoid seeing red when all the lights on the service delivery dashboard are green. By Stephanie Overby May 30, 2018 Budgeting IT Strategy Managed Cloud Services opinion 2 key drivers of IT digital transformation leadership ITu2019s path to digital transformation (DX) leadership is driven by ITu2019s organizational clout and ability to innovate. Does your IT group meet the criteria? By Eric Bloom May 29, 2018 CIO Digital Transformation IT Leadership opinion How CIOs prove business value CIOs to align better need to show the business value their team creates u2013 without this their leadership is at increasing risk. By Myles F. Suer May 29, 2018 CIO Enterprise IT Leadership feature The state of IT security, 2018 Who's in charge of IT security? To whom do they report? How big is their budget? We've got answers. By Josh Fruhlinger May 29, 2018 CIO Security Staff Management news analysis What the Supreme Court ruling on arbitration means for #MeToo The Supreme Court dealt a blow to private sector employeesu2019 ability to band together to fight labor violations, including sexual harassment. By Sharon Florentine May 25, 2018 IT Jobs Technology Industry feature CRM and GDPR: 8 points you may have missed Today is the first day of the rest of your life u2026 or at least of the endless process of GDPR compliance. Your customer relationship management (CRM) and marketing automation systems are ground zero for GDPR issues, but thatu2019s not all. By David Taber May 25, 2018 CRM Systems Compliance Regulation feature What companies really want when hiring a CIO Specific technology skills are great, but the best CIOs are proven leaders, excellent managers and master communicators. By Sharon Florentine May 25, 2018 CIO IT Skills Staff Management opinion 4 lessons for CIOs of the future From artificial intelligence to skills gaps and social immobility, chief information officers face many challenges. By Barbara Darrow May 24, 2018 CIO IT Leadership IT Strategy opinion We can rebuild vacations – we have the technology Email may be hurting our ability to take a stress-free vacation, especially for millennials and women. Cloud collaboration helps keep projects moving forward, even when vital team members are disconnected. By Andrew Filev May 24, 2018 Email Clients IT Leadership Personal Software opinion Creating an organization with service excellence as its foundation Focus on values and relationships, be sure people have enough freedom and motivation to make the right choices and, ultimately, that will get you to that true service excellence environment. By Nancy Van Elsacker Louisnord May 24, 2018 IT Leadership ITSM opinion From federated identity to consolidated identity: a look at the past, present and future Itu2019s time for a better way to maintain identity in the enterprise. Letu2019s explore a new identity model, Consolidated Identity, that will simplify how employees authenticate into systems, access data and complete workflows. By Peter Yared May 24, 2018 Authentication Identity Management Solutions Technology Industry opinion China and the West are converging on consumer data protection policy As the EUu2019s General Data Protection Regulation comes into force on May 25, China is also wrestling with the complex consumer protection issues that bedevil all digital economies. By Mark MacCarthy May 24, 2018 Government Regulation Technology Industry opinion How to overcome the bottlenecks between data lakes and analytics for customer engagement Create the complete view of the customer, and engage in real time through the best channels. By George Corugedo May 24, 2018 Analytics Business Intelligence opinion Foreseeing the future of EdTech The history of EdTech and how AI will shape and transform it for years to come. By Ed Sattar May 24, 2018 Emerging Technology Technology Industry feature 8 top-paying process and project management skills From CMMI to Scrum, certain process and project management skills command a premium. Here are the eight that pay the best. By Sharon Florentine May 24, 2018 5 mins IT Skills Project Management Tools Salaries feature How IoT will reinvent supply chain management Companies are increasingly adding IoT to their logistics operations in pursuit of greater visibility and efficiency in their supply chains u2014 and to stave off disruptions to come. By Maria Korolov May 23, 2018 Internet of Things Supply Chain Supply Chain Management Software opinion IT training: Why the delivery of eLearning content is just as important as the content Itself How Learning Experience Platforms and Learning Management Systems enhance learning and development of IT professionals. By Jim Zimmermann May 23, 2018 IT Skills Technology Industry opinion Seeing the big picture in digital initiatives Why and where to look. By Pradeep Henry May 23, 2018 Digital Transformation IT Leadership IT Strategy opinion In praise of personalized pricing Despite what you might have heard, personalized pricing would be fair and efficient. By Mark MacCarthy May 23, 2018 E-commerce Software Retail Industry Technology Industry opinion How would you describe yourself? Or why actors donu2019t like to read their own reviewsu2026 and business presenters shouldnu2019t either. By Theodore May May 23, 2018 Careers IT Leadership IT Skills opinion 5 tips to create a data-driven culture at your company Data is the new currency of the technological economy and many companies still havenu2019t fully realized big datau2019s potential. By driving a data-centric mindset into your staff, you can greatly improve every area of your business from product de By Kristopher B. Jones May 22, 2018 IT Leadership feature How Kroger transforms IT innovation to revenue generation Interactive shelf displays, IoT sensor systems and a mobile shopping system are among the technologies Kroger is selling to interested parties through a new venture. Kroger CIO Chris Hjelm oversaw the innovations. By Clint Boulton May 22, 2018 Digital Transformation Innovation Retail Industry opinion For your digital transformation, it’s not enough to retool – it’s time to rewire The promise of digital transformation is inspiring, but you need to balance your commitments for digital capability development against financial objectives. Smart work and resource management solutions can make the difference between falling behind By Greg Gilmore May 21, 2018 Digital Transformation IT Leadership IT Strategy opinion Beware the bait-and-switch: 4 ways to avoid getting hooked by your offshore vendor The games offshore vendors play and how to win. By Mike Barrett May 21, 2018 IT Strategy Outsourcing Technology Industry opinion From CIO to CEO: Yvonne Wassenaar discusses the future of technology Brief article descriptor: In this Q&A, Airware CEO Yvonne Wassenaar shares insight into her transition from CIO to CEO, how her IT skills have translated into her new role and what advice she would offer CIOs looking to partner closer with busine By Ross Mason May 21, 2018 Emerging Technology IT Leadership Technology Industry opinion Why automated business organizations may be the next big thing Without the need for multiple layers of executives, decision-makers, and other middle men, DAOs can focus on their goals, and not on sustaining increasingly complex business structures. By Philip Kushmaro May 21, 2018 Enterprise Technology Industry opinion Why CIOs need a seat at the M&A table Technology has become crucial to the success of the M&A deal, which means CIOs need to get off the sidelines and get a seat at the head table. 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