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Artificial Intelligence Business Continuity Disaster Recovery

Get ready to face the realities behind blockchain hype

How 2018 is shaping up in blockchain technology.

By Martha Bennett

Financial Services Industry IT Leadership

Information blindness

Many leaders are crying out to see u2013 to both access and visualize information that may be spread across multiple platforms and geographies. Here's how one healthcare organization healed themselves.

By Avery Cloud

Analytics Business Intelligence Digital Transformation

How to be a better ally to minority colleagues

The heads of diversity and inclusion at ThoughtWorks, Twilio and Qualcomm discuss how white people can be better allies to underrepresented groups.

By Sharon Florentine

Careers IT Jobs IT Leadership

The CIO’s future: tech is no longer enough

Along with the implementation of digital strategies, IT is evolving from a centralized support function into an advisor, enabler, broker and orchestrator of business services.

By Marc Wilczek

Collaboration Software Small and Medium Business Technology Industry

CIO IT Leadership

CIOs pay attention: VR and AR are about to disrupt your industry

Nvidia's Holodeck shows how virtual and augmented reality can improve collaboration and speed up business decisions. Companies must get on board or be left behind.

By Zeus Kerravala

Nov 10, 2017 6 mins

Why your BI strategy needs a universal semantic data layer

A universal semantic data layer is a single business representation of all corporate data aimed at helping users access data using common business terms via the BI and analytics tools of their choice.

By Thor Olavsrud

Business Intelligence Data Mining Data Science

The slippery slope of getting what we pay for

Too often egos, along with deeply ingrained attitudes about money, superiority and quality make it very difficult to stand back and clearly evaluate performance and outcomes.

By Adam L. Stanley

IT Leadership IT Skills

Ecommerce and the importance of staying organized

Ecommerce tools like CRM allow you more control (and profits), but require an investment.

By Ralph Tkatchuk

CRM Systems E-commerce Software Internet

Digital initiatives should exploit innovation opportunities available in encapsulated processes

Itu2019s not just the processes surrounding tech; processes present in tech too offer opportunities to make strategic contributions.

By Pradeep Henry

IT Leadership IT Strategy Innovation

CIOs reveal what vendors need to know about the purchasing process

Four IT leaders share what tech vendors need to know about the CIO role and the buying process.

By Brendan McGowan

Budgeting CIO Technology Industry

Defining AI: reasoning, interaction and learning

What is possible today is represented by the intersection of these three fields. Progressive CIOs and other executives must pick the business use cases that are at this intersection to get the most out of AI.

By Sanjay Srivastava

Artificial Intelligence CIO Technology Industry

Transformational IT trends in 2018

4 trends in digital transformation that the next year holds for IT.

By Vic Bhagat

Digital Transformation IT Leadership

8 data science bootcamps to boost your career

Whether youu2019re a recent grad, seasoned IT pro or someone looking to make a career change, these bootcamps will set you on the right path for a career in data science.

By Sarah K. White

Certifications Data Science IT Skills

CIOs will make the Chief Digital Officer obsolete in 2018

CIOs will render the role of the Chief Digital Officer obsolete as he/she will provide the technology and service that allows your company to succeed in the Age of the Customer.

By Matthew Guarini

CIO IT Leadership

What CIOs can learn from Jimmy Stewart and Alfred Hitchcock

For CIOs facing constant transition, this classic film serves as a parable about harnessing the power of paranoia and uncertainty to your benefit and the benefit of your organization and its customers. It also displays the danger of isolation in vivi

By Keith Collins

CIO IT Leadership IT Strategy

4 technologies that are enabling workplace transformation

A combination of flexible policies and smart, cutting-edge technology will help you engage your entire workforce u2013 and not just Millennials.

By Stephanie Hallford

Collaboration Software Digital Transformation Small and Medium Business

The missing link in IT collaboration

IT managers must drive digital transformation with seamless, secure and easy ways to share content. It all starts in the meeting room.

By Tom M. Garrison

Collaboration Software IT Leadership Small and Medium Business

Looking for nails to hit with my blockchain hammer

A Q&A with Adventium blockchain expert T.D. Smith

By Scott Nelson

Data and Information Security Technology Industry

How blockchain is putting the power in the hands of indie game devs

Just as consumers once benefitted from centralization, they will also benefit from its reversal.

By Ralph Tkatchuk

Developer Gaming

2 lessons cloud native companies have for enterprise leaders

IT leaders must push their organizations to continuously explore and discover solutions for problems that do not yet exist.

By Charles Araujo

Cloud Computing Digital Transformation IT Leadership

Export your IT people into the business

By letting IT staff work with business teams, Scotts Miracle-Gro CIO Mark Sims created a structure that distributes development, delivery and support across the enterprise.

By Martha Heller

CIO IT Governance Staff Management

How companies are creating data scientists in-house

AT&T, Booz Allen Hamilton, Ibotta and Qlik are just a few of the companies launching programs to develop internal data science talent to help fill their data analytics needs.

By Bruce Harpham

Analytics Data Science IT Skills

5 Dreamforce 2017 takeaways to guide your CRM strategy

Dreamforce is the largest single-technology conference in the world, and itu2019s complete sensory overload. But there are some messages you need to pick up, loud and clear, for your CRM planning assumptions.

By David Taber

CRM Systems Enterprise Applications

The state of American healthcare

Healthcare change will not happen overnight, but some healthcare executives says they are optimistic about the future.

By Myles F. Suer

CIO Government Regulation

Millennials, mobile and the new face of enterprise collaboration

There are a slew of enterprise collaboration tools on mobile platforms under development or launched by start-ups over the last few years.

By Deepak Seth

Collaboration Software Mobile Small and Medium Business

Talkdesk leverages AI to improve inside sales

Talkdesk for Sales is an excellent example of how AI can be used to augment a workeru2019s skill set and make them more productive.

By Zeus Kerravala

Artificial Intelligence CRM Systems Enterprise Applications

7 sure-fire ways to fail at data analytics

Data analytics is fast becoming the key to a winning business strategy. But without the right approach, skills, and tactics, your data initiatives may never add up.

By Bob Violino

Analytics Data Mining IT Strategy

How to maximize the productivity of a multi-generational workforce

What, if anything, can unite a labor pool thatu2019s fractured in so many ways?

By Paige O'Neill

Nov 6, 2017 3 mins

IT Skills Personal Software Staff Management

The 7 deadly sins of enterprise data management

From lust to sloth to pride, many businesses are guilty of sins against data. Hereu2019s what to look out for and how to turn from data sinner to data saint.

By Dan Hartveld

Data Management IT Leadership

Not your father’s cybersecurity

Managing mobile devices in a threat-based environment.

By Craig Riegelhaupt

Mobile Security Network Security Small and Medium Business

How Moscow is pioneering the rise of smart cities

The Russian capital's innovations have been underway since 2011, and in these last six years, have seen successful implementation of three platforms to offer its services to citizens.

By Ralph Tkatchuk

Digital Transformation IT Leadership

Application monitoring tailors Carhartt for digital success

By monitoring the performance of critical business systems, Carhartt has broken the ice between its business and IT teams u2014 better positioning the work-apparel retailer to thrive in the digital era.

By Clint Boulton

Digital Transformation IT Leadership Innovation

7 secrets for getting digital transformation right

A technology-first approach to digital transformation is a recipe for disaster. Start instead by overhauling your organization with a customer-centric end goal in mind.

By Esther Shein

Digital Transformation IT Leadership IT Strategy

You’re probably focused on the wrong metrics. Here’s how to fix that.

Too often, IT firms are not focused on measuring what actually matters, leading to missed opportunities. Companies need to follow three key steps to hone in on the metrics that sill steer the business to success.

By Mark Robinson

Business Intelligence IT Leadership ROI and Metrics

Is the iPhone the best project in history?

If you're thinking about launching a strategic project, or are currently doing so, I strongly recommend you follow the same approach. I guarantee that your chances of success will increase considerably.

By Antonio Nieto-Rodriguez

IT Leadership Project Management Tools iPhone

Digital transformation’s impact on IT shared services

The shared services IT construct doesnu2019t enable achieving the promise of digital.

By Peter Bendor-Samuel

Digital Transformation IT Leadership IT Strategy

Is your team CX savvy enough?

Itu2019s no longer enough to have a team that knows how important CX is. You need expertise for continuous CX improvement and innovation.

By Anna Frazzetto

IT Leadership Marketing

8 artificial intelligence technologies your enterprise needs today

Becoming more familiar with AI and the companies using it will help managers discuss AI more intelligently with their teams.

By Michael Zammuto

Artificial Intelligence Machine Learning Technology Industry

A 3-step guide to digital transformation

Business leaders need to proactively define and execute on the digital roadmap so their organizations are not caught in the digital crossfire.

By Raman Mehta

Digital Transformation IT Leadership

The promise and perils of machine learning in the enterprise

Enterprise leaders need to apply ML like they should all other technologies u2013 deliberately and only when and where it delivers specific, measurable business value.

By Charles Araujo

IT Leadership Machine Learning

Artificial intelligence is about machine reasoning – or when machine learning is just a fancy plugin

Why machine learning helps you to get results out of tons of data, but also lets you jump into it again and again.

By Rene Buest

Artificial Intelligence Machine Learning Technology Industry

Surviving and thriving in a zombie business apocalypse

How technology and entrepreneurialism combined to shift the balance of power to buyers of goods/services from sellers, and what it means for the future of consumption.

By Nathan Shinn

IT Leadership IT Strategy

Amazon Key is a terrible idea

The Amazon Key delivery service has major issues that could have been identified if the company had gotten input from women and minorities.

By Sharon Florentine