tip 15 questions for screening a Salesforce Platform Cloud consultant Salesforce Platform Cloud projects in particular, and CRM platform projects in general, have a wide range of requirements and practices, so you are going to need to think about u201cdrill downu201d questions to ask potential consultants to determine By David Taber Jul 31, 2017 CRM Systems Cloud Computing SaaS tip Working with a Salesforce consultant: Understanding the process Before you sign a contract with a Salesforce.com consultant, or any cloud CRM consultant, you need to understand how the project is going to be run. This comprehensive list of questions will help you determine if the consultant you're looking to By David Taber Jul 31, 2017 CRM Systems Cloud Computing SaaS opinion Developing product management disciplines that drive digital transformation If you are developing more applications as part of your digital transformation program, then establishing product management disciplines is a key success factor By Isaac Sacolick Jul 28, 2017 CIO CMO Web Development opinion Technology-led innovation in digital health: The law of inverse relationships Digital health solutions, especially those built on emerging technologies, face a conundrum of high investments and low returns in the near term. Crossing the chasm requires an understanding of key market factors. rn By Paddy Padmanabhan Jul 28, 2017 Healthcare Industry Startups Venture Capital opinion Taming the Tower of Babel: A radical idea for coping with collaboration tool overload The uncontrolled proliferation of collaboration tools is the bane of every CIOu2019s existence. Ad hoc adoption of different tools both within and across functional departments is actually undermining the collaborative work processes those tools were By Mark Settle Jul 28, 2017 Collaboration Software Small and Medium Business Technology Industry opinion Focus and get more done with a simple To Do List A simple To Do List can filter the noise and distraction you encounter so you can focus on important priorities and get more done. IT managers deal with considerable pressure from new and changing priorities that occur in today's dynamic work en By Mike Sisco Jul 27, 2017 IT Leadership IT Skills opinion Does 99.5% planned uptime = 99.5% actual uptime? The short answer is no. Here's why. By John Hoebler Jul 27, 2017 Cloud Computing Enterprise Applications IT Governance opinion Obama White House Deputy CTO Jennifer Pahlka on global government, citizen-centric digital transformation Code for America CEO Jen Pahlka explains why global governments must developed user-centered citizen services. By Marquis Cabrera Jul 27, 2017 Government Government IT IT Leadership opinion What’s new with ISO/IEC 20000? ISO/IEC 20000-1:2011 is the international standard for IT service management. Is it just for large organizations or does it work for very small organizations as well? How can it help your organization provide better service? By Jeffrey Morgan Jul 27, 2017 IT Governance ITSM Technology Industry opinion Will predictive AI finally solve the multi-billion-dollar downtime problem? Large companies are increasingly looking to adopt predictive analytics to eliminate preventable service outages and maximize profits. By Philip Kushmaro Jul 27, 2017 Artificial Intelligence Digital Transformation Technology Industry opinion Business transformation in the words of Bob Dylan The Times They Are-a-Changin' By Daniel Hebda Jul 27, 2017 IT Leadership opinion How big data is changing the role of the CMO Big data is making CMOs more accountable than ever. By Kevin Rands Jul 27, 2017 Analytics opinion Develop a decision framework for enterprise chatbots and conversational experiences Enterprise chatbots are critical for digital workplace transformation. They can access status and workflow data, perform tasks automatically, respond to text or voice commands, plan and schedule interactions, and contextualize events within internal By Dave Smith Jul 27, 2017 IT Governance Technology Industry feature 10 tips for building your executive brand Cultivating your professional brand as an executive takes time, energy and patience. These ten tips will get you on the right path to building a successful reputation. By Sarah K. White Jul 27, 2017 Careers IT Leadership opinion AI policy should be based on science, not science fiction Government should be looking for ways to promote AI rather than creating regulatory roadblocks By Mark MacCarthy Jul 26, 2017 Artificial Intelligence Government IT Leadership opinion How global media companies handle digital disruption IT leaders at leading media organizations describe their adaptive strategies in the midst of massive digital transformationrn By Brendan McGowan Jul 26, 2017 CIO Media and Entertainment Industry Technology Industry opinion Step aside venture capital: Corporates are stepping up to the plate For a few years now thereu2019s been a tremendous amount of VC investment available for scaling tech businesses. But things are changing. Corporates are now getting in on the act, building relationships with early-stage ventures and offering somethin By Matt Connolly Jul 26, 2017 CIO Startups Technology Industry feature Why the CIO reporting structure matters Marc Hamer, CIO and CDO of Sealed Air, discusses digital leadership and the importance of working for the CEO By Martha Heller Jul 26, 2017 CIO Digital Transformation Staff Management feature Social intelligence: How to mine social media for business results By blending automation and expertise, a strong social intelligence strategy can transform social media data into actionable insights u2014 and help shape your companyu2019s products, advertising and customer experience. By Sandra Gittlen Jul 26, 2017 CRM Systems IT Strategy Social Networking Apps how-to How to choose the best Salesforce consultant: 25 key questions When vetting vendors, references are essential. But with Salesforce consultants, and cloud consultants in general, a deeper screening will ensure you hire the best for your project. These 25 questions will help. By David Taber Jul 25, 2017 CRM Systems IT Strategy Outsourcing opinion Three ways to make sense out of dark data To address the challenge of dark data, use artificial intelligence to unlock unstructured data, deploy modular and interoperable digital technologies, and build traceability into core design principles. By Sanjay Srivastava Jul 25, 2017 Analytics Data Mining Digital Transformation opinion 18F co-founder and former Presidential Innovation Fellow Rob Read’s tips on government IT modernization Robert L. Read, who left his post as director of development at Planview to be a Presidential Innovation Fellow in 2013 and helped create 18F and 18F Consulting, shares his thoughts on modernizing government legacy systems. By Marquis Cabrera Jul 25, 2017 Government Government IT IT Leadership opinion The death of traditional retail and how data will lead its evolution Is retail dead? No, it's simply evolving and adapting to our technological world. By Gladys Kong Jul 24, 2017 Analytics Digital Transformation Retail Industry opinion Headache for the CIO: Shadow IT is soaring as LoBs seek greater autonomy Due to the explosive cloud and other third-platform technology adoption, lines of businesses are relying far less on enterprise IT to fund their technology purchases. By Marc Wilczek Jul 24, 2017 CIO Cloud Computing Digital Transformation opinion Top 10 excuses to not implement best practices and 5 things to do about it Despite improvements in business transformation best practices, countless initiatives still go bad. By John Belden Jul 24, 2017 CIO IT Governance IT Leadership feature The skills and traits of a next-generation CIO Shifting technology budgets, old IT habits, and new turf wars have many CIOs stuck in a corner. Hereu2019s what it takes to stand out as a great, forward-thinking CIO. By Dan Tynan Jul 24, 2017 CIO Digital Transformation IT Strategy feature Inside Antares Capital’s remarkable cloud-first transformation After GE Capital sold Antares Capital, newly hired CIO Mary Cecola had to build an IT team and infrastructure from scratch. With an eye toward making IT a strategic partner to the business, she opted to go cloud-first. By Thor Olavsrud Jul 24, 2017 Cloud Computing IT Strategy opinion Harvard PhD Andy Yen provides tips to governments on cybersecurity protections The CEO of ProtonMail, Andy Yen, explains how his company works to improve cybersecurity protections in Switzerland. rn By Marquis Cabrera Jul 21, 2017 Cyberattacks Cybercrime Technology Industry opinion Machine intelligence: Build your own vs. as-a-service Machine intelligence is about to become ubiquitous, which means enterprises face an important decision: when to develop machine intelligence specialties in-house versus when to leverage third-party resources. By Anant Jhingran, Michael Endler Jul 21, 2017 Artificial Intelligence Cloud Computing Enterprise Applications feature 7 professional networking tips for executives Networking as an executive isnu2019t just about keeping apprised of your next job. Itu2019s a way to establish your reputation, exchange solutions with peers, and keep your recruiting pipeline full. By Sarah K. White Jul 21, 2017 Careers opinion Understanding today’s outsourcing market The global leader of ISG's Digital and Emerging Technology businesses, Steven Hall, explores the transformation of outsourcing by the as-a-service phenomenon. By Steven Hall Jul 20, 2017 IBM Microsoft Technology Industry opinion Harvard students partner with U.S. government to address digital skills gaps Neel Mehta, a senior computer science major at Harvard University, started a fully funded data science and technology internship program in federal agencies. By Marquis Cabrera Jul 20, 2017 Government Government IT Technology Industry opinion Data is your biggest digital hurdle. DataOps will help you clear it The complexities of handling data often derail even the best plans for digital transformation. Delphix says it has found a better way forward. By Arik Hesseldahl Jul 20, 2017 Data Management Devops Virtualization analysis Hiring in the age of dispersed technology spending The tech hiring landscape is shifting now that line-of-business units command their share of technology spending. The result? A rise in hybrid business-IT positions u2014 and a need for a new approach to filling them. By Sarah K. White Jul 20, 2017 Careers IT Leadership Staff Management feature IT Resume Makeover: Prove your path to CIO on page one In this IT resume makeover, resume expert J.M. Auron helps one candidate inject personality, clarity and branding into a resume aimed at landing a CIO-level position. By Sarah K. White Jul 20, 2017 5 mins Careers Resumes opinion Next-generation M&A IT integration Improving the odds of success of major business integrations in a post-merger scenario. By William P. Miller Jul 19, 2017 IT Leadership Mergers and Acquisitions opinion How can CIOs extend the life of public corporations? What are the coming waves of digital disruption, the impact upon businesses and the role CIOs can play in extending their companyu2019s life? By Myles F. Suer Jul 19, 2017 Digital Transformation IT Leadership opinion What you need to know about single sign-on Single sign-on is an access control management method that is used to provide login access to various services using a central credentials management server. All other services that are integrated in the central auth server can then be used only usin By Chris Low Jul 19, 2017 Access Control Authentication Technology Industry opinion CIO Career Coach: Courage to be an enterprise leader It's time for 'how' CIOs to become 'what' CIOsu2014to help decide what the company's strategy should be, not just how to implement it By Martha Heller Jul 19, 2017 CIO IT Jobs Video feature ServiceMaster goes digital to stave off Amazon.com The home service giant has tapped digital dispatching to connect technicians with homeowners and has embraced agile as part of a broad digital transformation to deliver software faster. By Clint Boulton Jul 19, 2017 Digital Transformation IT Leadership Small and Medium Business opinion Software audits continue to rise Understand the software vendoru2019s audit playbook By Len Riley Jul 18, 2017 CIO IT Governance IT Leadership opinion Breaking through stalls in decision-making Debate vs. GO By Patty Azzarello Jul 18, 2017 BPM Systems IT Governance Small and Medium Business feature E. & J. Gallo deploys data-driven app to harvest a better grape The venerable practice of winemaking is undergoing a digital renaissance, led by organizations such as E. & J. Gallo Winery, the largest global exporter of California wine By Brendan McGowan Jul 18, 2017 Digital Transformation Mobile Development Small and Medium Business feature The 5 fundamentals of effective cloud management The rising complexity of todayu2019s cloud environments can catch your company off guard u2014 at great cost. Here are five functional areas CIOs should focus on as you get your cloud strategy off the ground. By Clint Boulton Jul 18, 2017 7 mins Cloud Computing IT Strategy opinion The case for hiring an internal-facing CIO When hiring a CIO, it's not clear whether he or she should be internal- or external-facing. In this post, the first of two parts, I make the case for an internal-facing CIO. By Paul T. Cottey Jul 17, 2017 CIO IT Leadership feature How predictive analytics can help prevent network failures Powerful new tools replace crystal ball predictions with deep and actionable insights. By John Edwards Jul 17, 2017 Networking Predictive Analytics feature 9 developer secrets that could sink your business In todayu2019s tech world, the developer is king u2014 and we know it. But if youu2019re letting us reign over your app dev strategy, you might be in for some surprises, thanks to what we arenu2019t saying. By Anonymous Jul 17, 2017 IT Strategy Software Development opinion 9 companies using data to make retail more efficient Here's how big data is disrupting the industry. By Kevin Rands Jul 16, 2017 Analytics Retail Industry opinion The powerful link between focus and creative output People may observe that you crank out creative output overnight, but truly creative people know that it requires slogging away with tenacity and perseverance long after the insight occurs. Amp up your creative results even more with these simple step By Pam Boney Jul 14, 2017 Careers IT Governance Innovation opinion The hidden costs of poor software purchasing exposed! Many companies think they know how to purchase software when in reality they have no idea of how little they know about the process! This article looks at the three places where money is squandered. 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