News

Is shadow IT something CIOs should worry about?

Here's the CIO perspective on shadow IT and how their peers have responded to the advent of shadow IT within their organizations.

Why CIOs need their head in the cloud

CIOs need to help transition enterprises to the hybrid cloud.

Reverse mentoring: A unique approach to rejuvenating your IT culture

Aflac is pairing young apprentices with IT veterans to teach the vets new tech u2014 and to breathe life into the insureru2019s ability to deliver digital services in an agile way.

The boardroom approach to the fourth industrial revolution

What Quest Diagnostics’ new study tells us about healthcare IT and value-based care

The shift towards value-based care is real, however, the pace of change will depend on addressing several structural and technology challenges.rn

How the right technology can create value for everyone

When a tech solution is pleasing, simple, effective and frictionless, it's difficult to stop using.

Strategic guidelines for CIOs to lead the digital age

In this new era of industrial revolution, senior executives cannot afford to ignore the importance of digital innovation and its impact on the business environment, the management of organizations and the entire value chain. From IT and operations to

Blockchain-enabled “smart contracts” solve problems in administering IT ecosystem services

Current SaaS, IaaS and usage-based contracts are problematic for guaranteeing and administering services.

The 5 key components to creating a goal-oriented technical operation

Here's how to build a technical operation that is aligned with your business objectives and focused on making targeted improvements.

Upgrade Your Skills to be a Tech Savvy Executive

How can executives adapt to new technological advancements when the pace of change is only accelerating?

The art of maintaining business buy-in

IT leaders must consistently demonstrate value and hone C-Suite relationships to maintain buy-in for key initiatives u2014 an increasingly difficult challenge in an era when speed trumps all.

3 tips for hiring top-notch IT service desk managers

Customer service is paramount to a thriving business. Hereu2019s how to hire the best guardian of the public perception of your company.

Taking a critical look at Workplace by Facebook

Does the Facebook experience work at work?

Why a hackathon may not be a good strategy for your company

Hackathons are energizing but for some hoped-for outcomes are just an illusion.

Design in digital initiatives

What changes should you make to your design approach?

Challenge and opportunity in the world of M&A IT integration

M&A Integration presents a unique opportunity for IT leaders to leverage their very high visibility, to enhance not only their delivery capability, but their executive presence and reputation as well.

VDI deserves another look based on Dell EMC VDI Complete

The new offering announced recently at Dell EMC World 2017 was a big reminder of how far this technology has most recently progressed and why it is time for a revisit.

CIOs key to bridging the IT/OT divide

The convergence of IT and operational technology provides a prime opportunity for business-minded CIOs to shine

Legacy processes are holding back your digital business

Having a digital business model isn't about online sales, and itu2019s not just about technology; itu2019s about using technology to support a flexible, connected operating model. But in many organizations, technology has outpaced process.

How SaaS abandonment is killing your enterprise bottom line

Organizationsu2019 enterprise software infrastructure is so fragmented, business intelligence suffers severely. rn

CIO Career Coach: Drive operational change

In this video, executive recruiter Martha Heller discusses how it is the CIOu2019s job to create change at the operational layer so that systems deliver their expected value.

Spring 2017: Making waves with immersive technologies

Millennials, P2P payments and FinTechs: what banks should be watching in 2017

And how retail banks can get ahead of the curve.

What kind of workspaces do employees want?

Today's employees want mobility and flexibility, and they don't see work as something that must be defined by a physical space.

3 tips for creating a tight-knit community on social media

Social media is an arena meant for building online communities. Here are the 3 key tips which help your business gain a loyal following and build better networking.

Blind skills challenges help vet true tech talent

Skills-testing platforms place your hiring focus on verified talent — where it should be

FBI’s top 10 most wanted cybercriminals

The internet has impacted the world in numerous ways, but it isn't always positive. Thanks to technology, we now have the rise of the cybercriminal, and the FBI even has a most wanted list for these criminals.

Service economy ushers in Results-as-a-Service

Ownership may be overrated. Think u2018serviceu2019 instead.

How to assess whether your data is worth the dollars

Sometimes one small change can help decide if your data is worth it or not.

Business is playing a bigger role in tech buying, but the CIO will still dominate

How project spending in the U.S. is shifting by C-level u2013 and how the CIO should think about the relationship with these executives.

AIOps combines machine learning and automation to transform IT operations.

AIOps provides greater efficiencies and reduced operating expenses for cloud based companies.

3 ways big firms can compete with startups for top tech talent

With mounting competition from startups, how can corporate IT teams win the war for tech talent?

How to stop spear-phishing cold

Many hacks start with a spear-phishing attack, often aimed at the top of the corporate hierarchy.

Fastest growing tech skills and certifications in 2017: 30 and 30

The cash market value of these certified and noncertified tech skills have increased the most so far this year.

“No touching!” – new technology redesigns user experience demands

Smartphones are a dead product category. Weu2019re on the verge of killing it, but donu2019t poke the body.rn

Leveraging low code and citizen development platforms to accelerate digital transformation

Instituting low code or citizen development platforms can enable CIOs to meet the application development demands of digital transformation programs.

ServiceNow’s Intelligent Automation hints at a smarter, more productive workplace

The cloud company is deploying machine learning techniques to speed up common processes in IT, human resources and security and predicting problems before they happen.

Your digital initiative’s biggest test may be measuring its success

Struggling to gauge the success of your digital transformation initiative? CIOs at the MIT Sloan CIO Symposium share how theyu2019ve cracked the code.

The hard truths of navigating ageism in IT

In an industry that favors youth over experience, the best defense against age discrimination may be avoiding becoming a victim in the first place

Serverless computing: the basics

The latest cloud buzzword sounds like an oxymoron; itu2019s actually a new programming model that abstracts away even more complexity and offers great economics u2014 in the cloud or even on your own servers. Here's what savvy CIOs need to know.

CPQ software demystifies B2B sales complexity

Configure price quote software can automate processes and reduce errors on complex sales, if you get the configuration right.

Hurting for IT help? Hire a trained GI vet

One IT professional services firm is meeting increasing demand for U.S.-based skills by training military veterans in key IT domains, from business analysis to devops.

13 tips for crafting an effective customer survey

How can you improve the odds that customers will take a minute (or five) to open and take your survey? Experts in marketing and customer service share their top tips and advice for leveraging the data.

Think twice about college if you want a profitable IT career

College may not be a prerequisite for these jobs or even convey the prestige that it once did to candidates. Coupling that with today's price tag for a degree and many people are considering alternate means for entering the field.

SAP sets a course for the future

At its annual customer conference, SAP set forth an ambitious vision for the future, but is their partner ecosystem ready for the journey?

The rules of engagement for customer-obsessed organizations

Today, customer engagement has shifted. Customers donu2019t just take what they get; they arrive with an expectation that a brand knows what they want before they even do.

How artificial intelligence is shaping online retail in 2017

Although artificial intelligence has not reached levels of cinematic expectations, it has certainly come a long way. As we approach the halfway mark of 2017, we've seen that artificial intelligence has penetrated online retail in ways we would n

Planning for the worst: Crisis communications 101

How you plan for and respond to a crisis could make a world of difference. Are you prepared?

The 5 key drivers of digital transformation today

Artificial intelligence is causing ripples across the industry. It's time to get even more aggressive about transforming your company

Building the confidence to go-live

Anyone who has been responsible for a major ERP go-live can attest to the following scenario: when it's time to go-live, there will be a tsunami of pressure that starts to build from the business against going live. This article explains sever