News

How resilient CIOs future-proof to mitigate risks

From AI hazards to the CrowdStrike fallout, the growing threat landscape is emboldening CIOs to articulate resilience plans that prevent further disruptions and preserve business continuity.

Transforming distribution: How Ingram Micro is becoming a platform business

How does a global business that generates $48 billion annually without manufacturing or owning any products take growth to the next level? By becoming a platform business. Sanjib Sahoo, the technology distributor’s EVP of global technology and

US government AI Task Force offers recommendations — but are they really helpful to enterprises?

The voluminous report addresses key challenges, including readying a workforce with AI skills, keeping data centers sustainable, and ensuring data quality and security in areas such as financial services — but some criticize it for being vague,

On Arm PC return rates and CEO posturing

Intel’s interim co-CEO claims retailers are seeing high returns of Arm PCs, but analyst says enterprise purchasers know better than to buy without checking for compatibility with corporate applications.

2025 is the year to unlock the power of pervasive IT governance

Pervasive IT governance can accelerate your journey to a more mature digital business, but it requires a shift in culture to enable a continuous feedback loop between IT and business units.

Avnet CIO: Navigating the cloud and AI landscape with a practical approach

Discover the lessons Max Chan and Avnet have learned about the modern digital landscape, from optimizing cloud spending to leveraging AI for customer satisfaction.

Whatever happened to the three-year IT roadmap?

CIOs now lean on shorter-term, more flexible plans, saying there’s too many unknowns to plot IT strategies years ahead.

10 steps to turn a failed project into an opportunity

When a project goes off the rails, it’s tempting to focus on the urgent: fix the immediate issues to get things back on track. But unless you uncover the root cause and address it, you’re simply setting the stage for future failures.

OpenAI continues to get pushback, but only stands to gain from going for-profit

Meta and Zuckerberg have echoed rival Elon Musk’s call to keep OpenAI as a non-profit, but for OpenAI, there’s really nothing to lose in going to a for-profit model.

Download our CIO Pulse enterprise cloud computing survey

Industry analysts predict growth in investment in cloud computing, and three quarters of CIOs surveyed say that it is critical to their operation. But in terms of CIO priorities, the cloud falls behind many other areas.

8 reasons why digital transformations still fail

Ineffective communication, faulty data strategies, and shortchanging the people portion of transformation are just a few ways digital journeys take wrong turns or fizzle out.

The dirty work of IT leadership: Dealing with malfeasance

Malfeasance (n): Intentional conduct that is wrongful or unlawful. Here are some common examples of how CIOs can handle it when it arises in their ranks.

SAP systems increasingly targeted by cyber attackers

Long viewed as an opaque black box, attackers are increasingly focused upon hacking into enterprise systems from SAP, according to research presented at Black Hat Europe 2024.

Discover’s hybrid cloud journey pays off

The financial services company has taken a containerized approach to achieve agility and flexibility with its workloads, while exploring the long-term benefits of generative AI.

What is data science? Transforming data into value

Data science is a method to transform business data into assets that help organizations improve revenue, reduce costs, seize business opportunities, improve customer experience, and more.

Gig workers behind AI training firm sue for better conditions

“Scale AI is the sordid underbelly propping up the generative AI industry,” says a lawsuit accusing the company of exploiting the workers to whom it outsources processing of AI training data.

No support or updates for Windows 11 on machines not meeting minimum hardware requirements, says Microsoft

Ignoring those minimum requirements, such as TPM 2.0, could lead to woe, the company says.

By 2028, 30% of Fortune 500 companies could use AI-only service channels

Gartner’s predictions outline a future where AI-enabled channels revolutionize customer service, presenting opportunities and challenges for CIOs.

Is the cloud seducing software giants into the enemy lair?

Despite cynical theories of slowdown, the Big 4 software giants’ growth is rocket-fuelled by cloud migrations, as their recent quarterly reports show. But could the looming "service software" AI tsunami threaten the very business they

4 key AI risks to address when contracting services or products

Vendors and clients alike are frustrated as they work through how to address AI within their contracts. Both sides need to develop standardized, flexible language alongside their legal teams.

AI data readiness: C-suite fantasy, big IT problem

Business leaders believe their data is primed for AI, but IT practitioners spend hours every day beating data into shape, only to miss out on automation opportunities.

CIO Mark Settle on what makes a winning IT battle plan

From resource management, service delivery, to internal and external relationship building, the storied CIO and thought leader underscores the importance of persistence in the face of leadership challenges.

Google claims quantum leap with new Willow chip

In the race for professionally usable quantum computers, Google says it has made decisive progress with its new Willow chip.

The future of data: A 5-pillar approach to modern data management

Data is now a living organism driving company success. To thrive, businesses must embrace AI-powered, automated data management across five critical pillars.

Cost, security, and flexibility: the business case for open source gen AI

Commercial generative AI platforms like OpenAI and Anthropic get all the attention, but open source alternatives can offer cost benefits, security, and flexibility.

Finding purpose at the intersection of tech and transport

Kurt Brissett, the chief innovation and technology officer at Transport for New South Wales, was honored as the CIO of the Year at the 2024 CIO50 Awards, and recently spoke with CIO.com editorial director for ANZ Cathy O'Sullivan about deliverin

HPE execs reveal why they cancelled $700M AI server deal

HPE’s decision to “de-book” the deal proves that suppliers are in the driver’s seat, an analyst says.

2025 is the year of quantum science; what that’s all about

The United Nations has designated 2025 as the International Year of Quantum Science and Technology, recognizing that quantum science has reached the point where its promise is moving out of the experimental phase and into the realm of practical appli

Behind the scenes: The daily impact of genAI at Hamburg’s largest gaming company

InnoGames GmbH benefits from generative AI in several ways. Expert data engineer Volker Janz provides detailed insights into how this shapes the daily work processes at the gaming specialist.

5 tips for better business value from gen AI

Establishing ROI from AI projects can be challenging, but getting specific about metrics that matter, aligning data operations to revenue-centric tasks, and ensuring employees make the most of AI can help.

What CIOs are in for with the EU’s Data Act

The EU law, enacted early this year, offers more opportunities for CIOs to push innovation by creating new business models based on greater access to data, and rights toward cloud service providers. But to fulfil true potential, companies will have t

10 most in-demand enterprise IT skills

Businesses are looking for IT pros with deep expertise in the following popular and prominent platforms across the IT stack.

Key takeaways for CIOs from AWS re:Invent 2024

The updates announced at AWS’ re:Invent annual developer conference could help CIOs tackle priorities such as streamlining workflows and optimizing IT expenditure.

8 hard truths CIOs must learn to accept

IT will never have enough money, full control, or guarantees of success, so it’s better to work with — rather than against — those realities.

What to expect from AI in the enterprise in 2025

AI-driven change is coming but 2025 will be a year of slow and steady progress.

Better together? Why AWS is unifying data analytics and AI services in SageMaker

Demand for end-to-end platforms, the convergence of data and AI, and the evolution of roles in the generative AI era are all driving the change, say analysts.

Ally Financial finds gen AI success with 3 guiding principles

Operating in a highly regulated industry, bank holding company Ally Financial has developed a platform to leverage gen AI while maintaining strict security and governance of its data.

Nearly 25% of SAP ECC customers unsure about their future

With end of maintenance for ERP Central Component approaching, many ECC users still don't know exactly what their future SAP architecture will look like.

What is a data scientist? A key data analytics role and a lucrative career

Data- and people-driven transformation: How the Port of Auckland is navigating the future

The Port of Auckland's data team is revolutionizing decision-making with data-driven insights, navigating cloud migration, AI challenges and championing diversity in STEM.

Is the open web dying, and is AI partially to blame?

A combination of shifting business models, regulatory changes, and technological advancements — most recently AI — is reshaping the internet into a more closed, restrictive environment.

CIOs’ lack of success metrics dooms many AI projects

Nearly a third of CIOs don’t know which AI POCs achieved their metrics. But they keep launching projects anyway — a hope-fueled strategy doomed to fall short of results.

SAFe certification: Launch (or advance) your Scaled Agile Framework career

The Scaled Agile Framework (SAFe) helps large organizations leverage the benefits of agile, putting those who have SAFe certification in demand. Here's how to point your SAFe career in the right direction.

Burnout: A chronic epidemic in the IT industry

IT professionals are reporting exhaustion at alarming levels, and IT leaders must recognize the symptoms and take steps to address contributing factors to avoid increased attrition rates and decreased productivity.

South Korea’s political unrest threatens the stability of global tech supply chains

As a major producer of memory chips, displays, and other critical tech components, South Korea plays an essential role in global supply chains.

Microsoft hit with more litigation accusing it of predatory pricing

The UK class action lawsuit accuses Microsoft of using its Windows market share to overcharge clients running it on AWS, Google, or Alibaba cloud offerings instead of Microsoft Azure.

10 benefits that developers want in 2025

Developers don't dream of flextime and job bikes, nor of foosball tables or fruit baskets. Here are a few unusual tips from the field.

4 ways to build a team equipped with emerging skills

Many IT leaders have struggled in the face of new challenges because they don’t have the needed know-how on their staff. But some are finding ways to prepare for the long term as the pace of change accelerates.

JPMorgan Chase builds ambitious AI foundation on AWS

Global CIO Lori Beer detailed at AWS re:Invent the financial services firm’s cloud and AI journey, including an internal generative AI assistant that’s bringing efficiencies to 200,000 employees.

2025 IT headcount expectations lowest in over a decade

A recent survey revealed just 36% of CIOs expect IT headcount growth in the year ahead, the lowest figure since 2011. Shifting economic outlooks and debate over AI’s impact are two key factors muddying IT hiring reality.