News

The targeted approach to cloud and data CIOs need for ROI gains

The CIO is increasingly leading the digital charge with cloud and analytics, especially in retail and service companies. But inherently intertwined is the close connection to revenue generation, where IT priorities are also evolving.

Will AI-enabled ARIS redefine the role of a BP analyst?

They have no need to worry yet, says one analyst, while another says it will ‘make it necessary … to approach employment in a new way.’

7 ways gen AI can create more work than it saves

As gen AI use continues to skyrocket, reports of business benefits are trickling in. But we're also seeing more cases where the tech can actually create more work than it saves.

The pursuit of better farming, and futures, through tech

Dhaya Sivakumar, CIO at agri-tech and herd improvement co-op Livestock Improvement Corporation (LIC), recently spoke with CIO.com editorial director for ANZ Cathy O'Sullivan about how the organization helps change the future of farming through t

Breaking down silos: Strategies for CIOs to foster cross-functional collaboration

In today's dynamic business landscape, seamless collaboration across departments is critical for success. This article explores how CIOs can dismantle silos, implement strong governance frameworks, and leverage technology to achieve cross-functi

Scaling AI talent: An AI apprenticeship model that works

Discover how Singapore is revolutionizing AI talent development with its AI Apprenticeship Program. Learn how this unique approach empowers individuals, benefits businesses and drives AI innovation.

10 ways to kill your IT culture

From micromanaging to lacking a pragmatic vision that inspires change, IT leaders can inadvertently impact their ability to foster an IT culture primed to deliver business results.

Survey: AI to usher in new middle management era

With junior roles likely to be squeezed out by AI in the workplace, middle management will take on a greater portion of the workforce and more specialized roles, according a Capgemini survey.

Anthropic caught up in a potential turf war: What could it mean for competition, complexity and lock-in?

Amazon is purportedly looking to invest several more billion into the builder of the Claude family of LLMs, with the stipulation that it only use the tech giant’s chips (not Nvidia’s). But what could this arrangement mean for the broader

Sustainability reports empower ESG agenda for CIOs: Mehjabeen Taj Aalam, Raychem RPG

Mehjabeen Taj, CDIO of Raychem RPG talks on the significance of sustainability reports in an organization and how they can be made more accurate with AI and data analytics.

CIOs to spend ambitiously on AI in 2025 — and beyond

Research firm IDC predicts AI spending will double by 2028, as IT leaders look to ramp up AI strategies to lay the foundation for more comprehensive use cases on the horizon.

Escorts Kubota enlists AI to reinvent railway, construction, and agriculture

As a diversified corporation in India, Escorts Kubota is implementing artificial intelligence, machine learning, and automation to transform their traditional industries for the future.

AI and the Wider World: Hear from a Pulitzer Prize-Winning Playwright at FutureIT New York

AI coding agents come with legal risk

Developers using AI to write code may run afoul of copyright or licenses, exposing employers to lawsuits — a risk that will compound as AI-native software engineering takes hold.

How Mitsui & Co. cultivates a digital-first culture to transform

A transformation model is a refection of an organization’s data-driven management. But for complex multinationals, it’s not easy for talent to implement new technologies, nor data scientists to grasp the big business picture. So Mitsui &a

Freshworks lays off 660 — about 13 percent of its global workforce — despite strong earnings, profits

The midmarket CRM vendor wasn’t explicit about the reason for the layoffs, but suggested that some roles were duplicative while others needed different skills.

CIO metrics are failing digital transformation; it’s time to radically rethink success

The metrics used to evaluate CIOs are stuck in the past, mostly focused on operational excellence. But digital transformation requires more attention to innovation, digital adoption, and customer experience. As long as CIOs are incentivized to focus

Building a better future: The enterprise architect’s role in leading organizational transformation

‘Just-in-time’ AI: Has its moment arrived?

Inserting generative AI into workflows at critical points can maximize its effectiveness, while minimizing the cost. Some CIOs are enthusiastic; others are skeptical.

Liberty Mutual CIO Monica Caldas on developing a digital-savvy workforce

The IT exec’s efforts to elevate digital acumen across the company have positioned the global insurer to become more data-driven and capable of capitalizing on gen AI.

UK launches platform to help businesses manage AI risks, build trust

The platform will offer guidance and resources, outlining steps for businesses to conduct impact assessments, evaluate AI systems, and check data for bias.

Microsoft joins multi-AI agent fray with Magentic-One

Magentic-One is a rival to multi-agent frameworks such as Salesforce’s Agentforce or IBM’s Bee Agent Framework for enterprises wanting to let AI complete complex tasks that are currently handled by humans.

The 20 most valuable IT certifications today

Looking for a leg up in your IT career? Here are the most valuable IT certifications you can earn to boost your salary in 2025.

The new calling of CIOs: Be the moral arbiter of change

Generative AI allows people across the organization to source innovative technological solutions to meet increasing business challenges. But someone must ensure democratization doesn’t lead to disorder, and that person is likely the CIO.

Sustainability: Real progress but also thorny challenges ahead

Data is the key to sustainability improvements, and IT must integrate insights from often disconnected platforms to enable end-to-end visibility on climate data to inform decision-making.

Meta offers Llama AI to US government for national security

US government agencies and private sector partners can now use the Llama model, but many other restrictions on its use remain.

Redefining customer experience: How AI is revolutionizing Mastercard

Ed McLaughlin, Mastercard's president and CTO, shares how the company uses cutting-edge technology and AI-powered transformation to improve customer service, streamline operations and drive business growth.

5 cloud market trends and how they will impact IT

AI is shaking up business as usual in the cloud, with new alternatives, increased data center commitments, and cost management taking center stage.

Where many CIOs’ strategic visions fall short

As leaders, CIOs are supposed to think strategically, or so we’re told. And so they should. But Dr. Yeahbut says “strategy” obscures as much as it elucidates.

CIOs look to sharpen AI governance despite uncertainties

With AI use, innovation, and regulation confusion outpacing ratified standards, IT leaders are left to develop in-house approaches to mitigating AI risks, leaning on frameworks, tools, and their colleagues to get AI right.

To build business value, leverage your company’s data with AI

Can training LLMs with proprietary data give you a competitive advantage?

Microsoft vs. Google cloud-spat belies anticompetitive reckonings for both

Microsoft has accused its cloud competitor of bringing it into disrepute with authorities and politicians. But both companies have issues around fair licensing and monopolistic practices to address in the eyes of regulators.

Download the ‘AI in the Enterprise (for Real)’ Spotlight

This issue showcases practical AI deployments, implementation strategies, and real-world considerations such as for data management and AI governance that IT and business leaders alike should know before plunging into AI.

Marsh McLennan IT reorg lays foundation for gen AI

CIO Paul Beswick overhauled the firm’s IT strategy and organization to establish tech capabilities across four business units, including a homegrown AI copilot at ‘1% of what it would cost’ to license Microsoft’s.

With the right data plan, Australian Red Cross builds a digital spine

Years ago, when the community services charity began to digitally transform, it saw many disparate systems weren’t working cohesively. Now with its data organized and properly functioning, it can stand up to changing demands.

Mullenweg ‘would love to go back to negotiating table’ with WP Engine

Said one prominent industry analyst: “CIOs need to monitor the stability of open source ecosystems. Otherwise, they will be continually subject to the whims of business leaders who choose to act like petulant children.”

Is now the right time to invest in implementing agentic AI?

While vendors say their current agentic AI-based offerings are easy to implement, analysts say that’s far from the truth.

Mastering technology modernization: 6 steps for building your road map

Technical debt and legacy systems have long plagued CIOs. Now, with innovation cycles shortening, developing a road map to modernization is even more important. This six-step process simplifies triage of legacy tech and helps eliminate barriers to sp

Why CIOs need a two-tier approach to gen AI

AI tools vs. solutions: IT leaders should embrace AI tools, such as copilots and assistants, to help employees get comfortable with more complex and impactful AI solutions, researchers say.

17 best entry-level IT certifications to launch your career

IT certifications can verify your knowledge in various skillsets, boost your pay, and set you apart from other entry-level candidates. Here are the entry-level certs worth pursuing.

How Norma Group standardizes its global IT

With 300 servers, 700TB of data, and 8,000 employees worldwide, the engineered joining tech manufacturer has to bring all of this under one roof, requiring an open ear and a sharp mind.

Ways to ward off a doomed stakeholder management strategy

Fast changing technologies like gen AI present new complexities for stakeholder management. Some of the strategies that worked before are now recipes for disaster, leading CIOs to adopt a more holistic approach.

How Celanese makes people central to its digital transformation

Sameer Purao, SVP, CIO, and CDO of the global specialty chemicals company, speaks with Heller Search CEO Martha Heller about his focus on the “why” of a three-pronged digital strategy.

Why ethical AI should be important to CIOs

IT leaders need to consider how AI can benefit both their organizations and humanity as a whole, says former chief strategist for responsible technology at Alphabet.

AI & the enterprise: protect your data, protect your enterprise value

The value of data, particularly in an AI age where proprietary data for training and optimization is critical, has increased exponentially, and we should assess and protect its value against the enterprise value as a whole.

Why CIOs must lead the charge on ESG – and why enterprise architecture is the key

Discover how enterprise architecture can supercharge your sustainability goals. Learn how to align IT with ESG principles and harness AI responsibly.

Personal liability: A new trend in cybersecurity compliance?

Two prominent compliance regulations give regulators the option of penalizing individuals for oversights leading to cybersecurity and privacy breaches.

7 signs it’s time to modernize your IT systems

Creaky, outdated, and obsolete IT systems burden the entire enterprise. Here are the key signs that indicate it’s time for a legacy IT system refresh.

5 reasons why Agile transformation fails

Organizations around the world jumped on the Agile transformation bandwagon, hoping this new delivery approach would solve their project problems and bring strategies to life. But for many, the transformation didn’t deliver.

How innovation workshops help to get smart about gen AI use cases

Use this approach to identify a consensus-based set of gen AI use cases that focus on both tactical and strategic opportunities for your implementation roadmap.