News

4 thoughts on who should manage AI agents

As agents become more autonomous, it raises questions about which groups within the enterprise should manage them, and whether they should be treated as software or humans.

By Nicholas D. Evans

Aug 11, 2025 7 mins

Human Resources IT Governance KPMG

Skills and the AI-ready organization: four things to consider

Employing a staff with the right blend of skills and experience is a challenge for CIOs building AI-ready organizations. We explore some of the issues they need to resolve.

By Matt Egan

Aug 11, 2025 5 mins

Artificial Intelligence IT Leadership

Lost in plain sight: The quiet collapse of your transformation

Why high-performing teams still miss the mark…and how leaders can close the final mile.

By Mehdi Kadaoui

Aug 8, 2025 9 mins

Business IT Alignment Digital Transformation Staff Management

Executives love their AI rollouts, but employees aren’t buying it

Less than half of workers see their organizations’ approach to gen AI as strategic and successful. CIOs must embrace the change management challenge to ensure clear direction and organization-wide AI literacy.

By Grant Gross

Aug 8, 2025 5 mins

Artificial Intelligence Change Management

Oracle SVP Thorsten Herrmann: Being late to the cloud has its advantages

Computerwoche's Martin Bayer sat down with Thorsten Hermann, SVP technology and Germany country leader, at Oracle to discuss the company's cloud ambitions, issues around digital and AI sovereignty, and why he says Oracle will "continue

By Martin Bayer

Aug 8, 2025 19 mins

Artificial Intelligence Databases Oracle

Unpacking UC San Diego’s use of LLMs to boost access to knowledge

Combining an open source orchestration platform and various LLMs, TritonGPT is a collection of UCSD-specific AI assistants capable of providing next-level opportunities.

By Joanne Carew

Aug 8, 2025 5 mins

CIO CIO 100 CTO

Agentic commerce: How AI is reinventing the way customers discover and buy

Say goodbye to search bars: AI agents are taking over, turning shopping into a zero-click, needs-anticipated experience that happens before you even ask.

By Kamanasish Kundu

Aug 7, 2025 8 mins

E-commerce Services Retail Industry Shopping

Trump’s semiconductor tariffs threaten CIO budgets with up to 80% cost surge

Analysts warn of multi-phase price hikes and vendor reshuffling, forcing CIOs to prioritize US manufacturing and implement aggressive cost mitigation strategies.

By Gyana Swain

Aug 7, 2025 6 mins

Budgeting IT Strategy Technology Industry

MCP explained: The AI gamechanger

Tired of clunky AI hacks? MCP blows the doors off integration hell, finally giving devs a clean, scalable way to plug AI into real-world systems.

By Facundo Giuliani

Aug 7, 2025 7 mins

Data Integration Developer Generative AI

Buyer’s guide: Top 20 cloud cost management tools — and how to choose

Cloud cost analysis tools help your organization keep on top of its overall cloud use and associated costs, which can add up rapidly.

By Peter Wayner

Aug 7, 2025 18 mins

Cloud Computing Cloud Management Enterprise Buyer’s Guides

11 famous AI disasters

Insights from data and ML algorithms can be invaluable, but be warned — mistakes can be irreversible. These recent high-profile AI blunders illustrate the damage done when things don’t go according to plan.

By Thor Olavsrud

Aug 7, 2025 13 mins

Generative AI Machine Learning Technology Industry

Black & Veatch’s Mike Adams helps sharpen your CIO communication edge

Storytelling is vital to shaping strategy and inspiring action. The construction engineering giant’s CDTO shares insights into how IT leaders can chart digital innovation using language as a leadership superpower.

By Dan Roberts

Aug 7, 2025 12 mins

IT Leadership IT Strategy

How enterprise leaders should prepare for the quantum future

Enterprise leaders must act now to ensure quantum readiness, mitigating cryptographic risks and building future-proof strategies before it's too late.

By Antony Panteli

Aug 6, 2025 12 mins

Compliance Encryption Regulation

Why every enterprise transformation executive needs a safe place to plan

Transformation leaders need more than dashboards — they need a strategic space to plan, model scenarios and guide change from start to finish.

By John Reuben

Aug 6, 2025 8 mins

Digital Transformation IT Strategy Project Portfolio Management

What CIOs need to know about measuring AI value

Even though many companies report positive ROI from gen AI, IT leaders don't always know how to actually measure it, and the vast majority of AI projects fail. So what's the real story, and what metrics are important to gauge AI success?

By Maria Korolov

Aug 6, 2025 12 mins

CIO Generative AI ICT Partners

Gen Z faces a changing, and challenging, job market accelerated by AI

Gen Z job seekers face new and unique realities as AI makes strides to take over entry-level skills. As a result, the path to job security in tech might lie outside the tech industry, at least until the AI dust settles.

By Sarah White

Aug 6, 2025 7 mins

Generative AI IT Jobs IT Skills

ThyssenKrupp Rasselstein integrates process intelligence into the supply chain

The steel manufacturer uses process data in conjunction with business context and AI to improve supply chain visibility and responsiveness.

By Bernd Reder

Aug 6, 2025 4 mins

Digital Transformation Manufacturing Industry Supply Chain Management Software

Third-party risk management: Don’t get fired due to someone else’s failure

Third parties represent tremendous risk for businesses. A program to protect against that risk has several key elements, including risk assessment, contract management, governance, technology integration, resilience, exit strategies, and implementati

By Daniel Saroff, IDC group vice president, end user consulting and research

Aug 5, 2025 9 mins

Risk Management

Your first 100 days: A playbook for building credibility fast

Forget the 18-month plan — your first 100 days are about earning trust, not breaking things. Win early, tell the story, and earn the right to lead.

By Jason Hood

Aug 5, 2025 5 mins

IT Leadership IT Management Staff Management

How safe is your AI conversation? What CIOs must know about privacy risks

CIOs must act fast to close AI's privacy gap, as ChatGPT conversations lack legal protections, posing risks to trust, compliance and innovation.

By Willy Iglesias

Aug 5, 2025 8 mins

Chatbots Generative AI Regulation

5 hot IT career trends — and 5 going cold

The most promising career paths blend foundational IT skills, AI integration, and what people do best.

By Paul Heltzel

Aug 5, 2025 10 mins

Certifications IT Jobs Salaries

Modernizing the IT portfolio: A primer

When making decisions about the IT portfolio, CIOs must balance the need to add new-and-cool stuff with the need to avoid obsolescing components that are no less important for having stopped being new and cool years ago.

By Bob Lewis

Aug 5, 2025 6 mins

Digital Transformation IT Leadership IT Strategy

AI burnout: A new challenge for CIOs

As AI is incorporated into the workplace, it is having an impact on employee mental health. Not just an HR issue, IT leaders must take a proactive approach to ward off AI burnout.

By María Ramos Domínguez

Aug 5, 2025 8 mins

Artificial Intelligence Careers Generative AI

When ambition outpaces self-awareness, collapse follows.

By Maman Ibrahim

Aug 4, 2025 8 mins

IT Leadership IT Strategy Staff Management

5 IT roadmap gotchas in a disruptive era

Long-term planning — once the bedrock of IT operations — has become increasingly challenging for CIOs of late. The ability to anticipate change, pivot effectively, and avoid common pitfalls is vital to ensuring your IT journey ends in suc

By Mary K. Pratt

Aug 4, 2025 9 mins

Change Management IT Strategy Project Management

Why your business transformation is stuck and how to make it fly

You’ve got big goals to transform the business, disrupt the market, and deliver better, faster, and smarter. But after all that effort, are you actually seeing results?

By Laura Barnard

Aug 4, 2025 7 mins

Change Management Digital Transformation IT Strategy

Snowflake and Databricks vie for the heart of enterprise AI

The two companies’ data science platforms have become core components for many CIOs who are focused on leveraging organizational data to drive AI deployments, as the market for similar tools rapidly expands and evolves.

By Grant Gross

Aug 4, 2025 7 mins

Analytics Big Data Technology Industry

SAP to acquire SmartRecruiters to enhance its SuccessFactors HCM suite

A ‘timely and necessary’ acquisition, but customers should carefully watch the impact on pricing.

By Lynn Greiner

Aug 1, 2025 4 mins

Enterprise Applications Mergers and Acquisitions SAP

EU AI Act: one year on, new measures enter effect

Still only halfway through its implementation schedule, the biggest challenge for the European Artificial Intelligence Act is to remain relevant in the face of a rapidly evolving technology.

By María Ramos Domínguez

Aug 1, 2025 7 mins

Generative AI Government Regulation

SAP: Latest news and insights

Here’s what you need to know about the enterprise resource planning (ERP) vendor’s latest product and company news.

By CIO staff

Aug 1, 2025 21 mins

ERP Systems SAP Technology Industry

AI has some very human biases: Here’s how your organization can avoid them

AI lies like us, forgets like us, and flatters us with what it thinks we want. Don’t trust it blindly; train your team to keep it in check.

By Gershon Goren

Aug 1, 2025 8 mins

Generative AI IT Training Staff Management

Navigating the honeymoon phase of a new product launch

Your product launch high won’t last — so master the politics, the product and the process fast, or get ready for heartbreak.

By Alok Bhide

Aug 1, 2025 7 mins

IT Leadership Staff Management

Spotlight report: How AI is reshaping IT

IT organizations have already been challenged to find the resources and skills to support major shifts like cloud, automation, and a dramatically altered risk landscape. The emergence of AI as the next big game changer adds an additional level of str

By CIO staff

Aug 1, 2025 1 min

Artificial Intelligence IT Leadership

How Atlantic Health’s retrofit eliminates specimen management error rates

Combining the best of its existing infrastructure and technologies with a mobile application, the New Jersey-based nonprofit healthcare network can now increase accountability and improve diagnostic accuracy due to its Electronic Specimen Tracking Pr

By Joanne Carew

Aug 1, 2025 5 mins

Application Performance Management CIO CIO 100

A 4-step framework for generative AI success

By adapting the Lean Startup method to fit gen-AI project pilots, organisations can de-risk AI adoption and better ensure tangible results at scale.

By Lorraine Longhurst and Jeremy Hubbard

Aug 1, 2025 8 mins

Generative AI IT Governance Frameworks Innovation

How agentic AI supercharges efficiency and innovation across 4 key industries

From detecting fraud to curing disease, agentic AI isn’t just smart — it’s rewriting the rules of how entire industries work.

By Magesh Kasthuri and Ramachandran Padmanabhan

Jul 31, 2025 13 mins

Banking Generative AI Insurance Industry

From tool to strategic partner: A 4-step blueprint for CIOs

Stop treating IT like a utility! CIOs who lead with strategy, not servers, will win the digital race before their competitors know it started.

By Krist Davood

Jul 31, 2025 5 mins

Digital Transformation IT Leadership IT Strategy

7 tips for a more effective multicloud strategy

As organizations increasingly find themselves operating in multiple clouds, IT leaders must get more intentional about how they address the resulting complexity, security issues, and cost concerns.

By Bob Violino

Jul 31, 2025 10 mins

Cloud Computing IT Strategy Multicloud

Will AI agents eat the SaaS market? Experts are split

Time will tell if backend databases will be needed at all once agents end up doing most of the work.

By Grant Gross

Jul 31, 2025 7 mins

Generative AI Markets SaaS

At the center of the AI experience

AI centers of excellence seek to explore the tech’s enormous potential, and for two multinationals in particular, the purposes might be similar but approaches to organization and training vary.

By María Ramos Domínguez

Jul 31, 2025 7 mins

Artificial Intelligence Generative AI IT Strategy

The AI disruption: From global business to your breakfast table

AI isn’t just coming for your job — it’s already messing with the most important meal of the day. Welcome to disruption, served sunny-side up.

By Christina Sandema-Sombe

Jul 30, 2025 7 mins

Artificial Intelligence Digital Transformation Supply Chain

Stop leading automotive like it’s 1995

Automotive transformation is stalled not by tech, but by outdated leadership that can’t keep pace with today’s speed, complexity and cultural needs.

By Terry Onica and Jan Griffiths

Jul 30, 2025 6 mins

Automotive Industry Digital Transformation Staff Management

Why we said no to AI chatbots

Short answer? Because we fixed the root cause instead of slapping a high-tech Band-Aid on a broken system.

By Justin Brown

Jul 30, 2025 9 mins

Chatbots Generative AI IT Strategy

How to win allies and influence boards

CIOs need to be intentional and focused when communicating with their boards, which often means getting out of their comfort zones.

By Brian Watson

Jul 30, 2025 6 mins

C-Suite CIO Relationship Building

5 tactics to reduce IT costs without hurting innovation

From smarter infrastructure to tighter CFO partnerships, IT leaders are finding practical ways to trim budgets while still advancing transformation.

By Linda Rosencrance

Jul 30, 2025 10 mins

C-Suite CFO CIO

Siemens builds fully automated warehouse with digital twin

Siemens has invested around four million euros in a state-of-the-art warehouse at its electric motor plant in Bad Neustadt.

By Jürgen Hill

Jul 30, 2025 3 mins

Digital Transformation Manufacturing Industry

Indian IT outsourcing layoffs put service stability on the line for CIOs

As India’s tech giants trim thousands of mid-tier jobs, CIOs must reassess delivery resilience, renegotiate contracts, and shore up in-house AI skills before costs climb and service quality dips.

By Gyana Swain

Jul 30, 2025 6 mins

IT Jobs IT Strategy Outsourcing

Welcome to the new world of risk: Microsoft cuts off services to energy company without notice

The reasons behind the move were global and complex, but for CIOs, it raises frightening new risks, where cloud or SaaS vendors can cut a company off with no warning.

By Evan Schuman

Jul 29, 2025 6 mins

Cloud Computing Microsoft Risk Management

IT leaders scramble as Windows 10 deadline nears

Migrate to Windows 11, pay for extended Windows 10 support, or forgo security updates? With less than three months to go, IT leaders are taking a multi-pronged approach.

By Robert Mitchell

Jul 29, 2025 1 min

Budget