opinion Rethinking enterprise architects’ roles for agile transformation Enterprise architects have struggled to deliver business benefits in the digital era. By enlisting them to take part in strategic digital initiatives in ways that play to their strengths, CIOs can remedy that. By Isaac Sacolick Sep 17, 2024 11 mins Agile Development Digital Transformation Enterprise Architecture feature When new apps lead to lower worker productivity Some IT leaders see a new productivity paradox, where employee output doesn’t match the pace of tech advances, thanks to app overload, burnout, and hazy returns on AI copilots. By Grant Gross Sep 17, 2024 7 mins Enterprise Applications opinion The IT sector is bringing down Europe all on its own Mario Draghi’s report on the EU’s competitiveness is pure horror reading — and IT is the chief antagonist, notes ComputerSweden editor-in-chief Marcus Jerräng in a column. By Marcus Jerräng Sep 17, 2024 5 mins Innovation Technology Industry news Digital portfolio spells trouble for new European Commission European Commissioner Thierry Breton, architect of the EU’s digital policy, is throwing in the towel and accusing Commission President Ursula von der Leyen of questionable governance. By Martin Bayer Sep 17, 2024 3 mins Government Regulation feature 15 mistakes that make hiring IT talent harder From taking a ‘post and pray’ approach to assuming managers know how to conduct interviews, IT leaders too often put their organizations at a disadvantage in today’s tight talent market. By Mary K. Pratt Sep 16, 2024 14 mins Hiring tip 4 steps to shift from outputs to outcomes Companies often measure project success by the work completed on a timeline rather than by the value it delivers to the business. Teams may be busy checking off deliverables, staying on schedule, and meeting budgets. But a focus on outputs can obscur By Laura Barnard Sep 16, 2024 6 mins IT Leadership IT Strategy Project Management feature Applied Materials automates warehouse ops as AI accelerates chip demand The component manufacturing company has modernized warehouse processes with a network of robots, RFID technology, and automated ‘Goods to Person’ workflows that are increasing productivity manyfold. By Paula Rooney Sep 13, 2024 7 mins CIO 100 Digital Transformation Manufacturing Industry case study How MemorialCare confronts evolving risks along its modernization journey Technology advancements in healthcare has vastly improved patient care, data management, and operational efficiency. But they’ve also opened the floodgates to greater risks. For MemorialCare’s VP of IT and CISO Kevin Torres, ensuring the By Joanne Carew Sep 13, 2024 5 mins CIO CSO and CISO Cyberattacks news Salesforce unveils Agentforce to help create autonomous AI bots The CRM giant’s new low-code suite enables enterprises to build AI agents that can reason for themselves when completing sales, service, marketing, and commerce tasks. By Anirban Ghoshal Sep 12, 2024 6 mins CRM Systems Salesforce.com Technology Industry news Zoho adds AI and ML capabilities in Zoho Analytics 6.0 The new version offers a custom ML model-building studio, OpenAI integration, and more data connectors. By Lynn Greiner Sep 12, 2024 5 mins Analytics Business Intelligence and Analytics Software Generative AI analysis Building and managing an IT team for survival The emergence of generative AI is highlighting concerns about job safety within the IT space. Five IT leaders weigh in on whether any particular IT jobs are at risk, how to build a resilient IT team, and how to protect their own jobs. By David Weldon, IDC adjunct research advisor Sep 12, 2024 8 mins IT Leadership interview Moving through the gears with Mercedes-Benz CIO Katrin Lehmann In an exclusive interview as group CIO at Mercedes-Benz Group AG, Lehmann sits with Germany CIO.com editor Jürgen Hill to discuss the carmaker's road toward an enhanced IT strategy, with AI at its core. By Jürgen Hill Sep 12, 2024 9 mins Automotive Industry CIO Generative AI feature AI coding assistants wave goodbye to junior developers As AI gets better at writing code, software development teams may shrink to a few senior positions, some IT leaders say. By Grant Gross Sep 12, 2024 6 mins Careers Generative AI Software Development case study The AI Anywhere Real Estate uses to boost leads and listings According to analyst firm IDC, the global AI market is set to exceed $630 billion by 2028. Part of that growth stems from the New Jersey-based real estate services company, which is using tech to deliver a more efficient and smarter concierge service By Joanne Carew Sep 12, 2024 5 mins Artificial Intelligence Emerging Technology Vendor Management news Uber embraces the cloud with customized CPUs The ridesharing and delivery giant has turned to Oracle and Ampere Computing to meet its specialized cloud needs at 15 million predictions per second. By Grant Gross Sep 11, 2024 6 mins Cloud Computing Oracle Transportation and Logistics Industry news Oracle updates Fusion Cloud CX with CDP, B2B buying features Some of the new CDP features include an account profile explorer, buying group and opportunity scoring, industry onboarding accelerators, and native Oracle Analytics cloud integration. By Anirban Ghoshal Sep 11, 2024 4 mins Enterprise Applications Oracle news Oracle Fusion Cloud HCM gets AI-powered Dynamic Skills feature The Dynamics Skills feature in Cloud HCM is designed to help enterprises keep a tab on their current and future skills requirement. By Anirban Ghoshal Sep 11, 2024 3 mins Oracle Staff Management news Oracle updates Fusion Cloud SCM with AI-based features The SCM suite has also been updated with an RFID-powered inventory management application to aid healthcare firms. By Anirban Ghoshal Sep 11, 2024 3 mins Oracle Supply Chain Management Software news Oracle launches a new sustainability app for Fusion Cloud EPM Oracle Fusion Cloud Sustainability would integrate data from Fusion Cloud ERP and Oracle SCM to enable analysis and reporting within Oracle Fusion Cloud EPM and Oracle Fusion Data Intelligence. By Anirban Ghoshal Sep 11, 2024 4 mins Enterprise Applications Oracle feature What CIOs should consider before pursuing CEO ambitions The unstoppable pace of technology means CIOs are at the heart of modern business success. Savvy digital leaders can ride this opportunity all the way to the top if they keep certain things in check. By Mark Samuels Sep 11, 2024 9 mins CEO CIO COO interview Teaching tech by example at RMIT University Foundry editorial director for ANZ Cathy O'Sullivan recently sat with RMIT University CIO Sinan Erbay, to discuss delivering supercomputing power to the university research community through its RACE Hub facility, and pushing boundaries of emerg By CIO staff Sep 11, 2024 7 mins CIO Education Industry Emerging Technology news Oracle NetSuite weaves new AI capabilities across its product line The company continues to infuse AI into its ERP suite, while adding other updated capabilities and resources and a new procurement solution. By Lynn Greiner Sep 10, 2024 5 mins Artificial Intelligence ERP Systems NetSuite news ServiceNow ‘Xanadu’ brings AI agents to Now Platform The latest release of ServiceNow’s flagship offering features ServiceNow AI Agents for customer service management and ITSM in a bid to inject intelligence into enterprise workflows. By Thor Olavsrud Sep 10, 2024 4 mins Artificial Intelligence ITSM ServiceNow news Microsoft makes quantum breakthrough, plans commercial offering Microsoft and Atom Computing aim to capitalize on a qubit-virtualization system that Microsoft and Quantinuum say has broken a logical-qubit creation record. By Thor Olavsrud Sep 10, 2024 3 mins Microsoft Quantum Computing news Oracle Fusion Data Intelligence gets Gen AI-powered developer assistant Other features include new intelligent applications baked into Oracle Fusion Cloud SCM and Fusion Cloud HCM. By Anirban Ghoshal Sep 10, 2024 2 mins Enterprise Applications Oracle analysis Making your enterprise architecture framework work for you No EA framework will be a perfect match for your organization’s needs; choose one that gets as close as possible and consider augmenting that with additional tools to model business processes, highlight possible improvements, and improve projec By Karen D. Schwartz, IDC adjunct research advisor Sep 10, 2024 5 mins Digital Transformation Enterprise Applications IT Leadership news US targets advanced AI and cloud firms with new reporting proposal This, along with other AI regulations, sparks worries for enterprises about escalating compliance costs and curbing innovation. By Prasanth Aby Thomas Sep 10, 2024 3 mins Artificial Intelligence Compliance Regulation news Oracle inks deal with AWS to offer database services The partnership follows similar deals with Microsoft and Google over the past 12 months. By Anirban Ghoshal Sep 10, 2024 3 mins Amazon Web Services Oracle Oracle Database feature CIOs eye SaaS backup plans post-CrowdStrike More comprehensive vendor risk management practices and ‘backup as a service’ are two ways IT leaders are looking to better protect against SaaS incidents impacting their business. By Paula Rooney Sep 10, 2024 7 mins Backup and Recovery Business Continuity SaaS opinion 7 early warning signs of a dying IT project Projects can lose momentum and support incrementally. If you sense it, do something to correct the course — or pull the plug — now. By Mary Shacklett Sep 10, 2024 7 mins Project Management opinion Transforming IT from cost center to catalyst How the CTO of the General Bank of Canada remade the IT department from a service department to a strategic partner. Also, learn why she believes AI's primary influence in the enterprise will be on culture rather than technology. By Tina Mathas Sep 10, 2024 9 mins Digital Transformation Generative AI Risk Management feature The state of CIO salaries: Rising to meet the prominence of the role Pay packages for IT chiefs are increasing as CIOs become business change agents, with retention awards incentivizing CIOs to see transformation through as AI looms. By Esther Shein Sep 9, 2024 11 mins CIO Careers Salaries opinion The deflating AI bubble is inevitable — and healthy We should welcome the current injection of realism into the gen AI revolution, but the medium-term picture is still exciting. By Martin De Saulles Sep 9, 2024 5 mins Artificial Intelligence CIO Generative AI case study Close Brothers unlocks RPA with Document Understanding With lessons learned from the pandemic and AI accelerating progress, UK-based merchant banking group Close Brothers is augmenting its RPA by pulling data from unstructured documents to not only enable end-to-end process transformation, but give custo By Thor Olavsrud Sep 9, 2024 5 mins Emerging Technology Financial Services Industry Robotic Process Automation news New quantum computing controls seek to advance efforts by the US and its allies and slow adversaries’ production The DOC has released an interim final rule that will license export controls for a 38-plus member coalition of ‘like minded countries,’ seemingly attempting to thwart advances by China, Russia and others. By Taryn Plumb Sep 6, 2024 4 mins Quantum Computing Regulation Security news Salesforce to acquire data protection specialist Own Company for $1.9 billion The CRM company said Own’s data protection and data management solutions will help it enhance availability, security, and compliance of customer data across its platform. By Thor Olavsrud Sep 6, 2024 2 mins Mergers and Acquisitions Salesforce.com news CSO Conference & Awards: A Golden Opportunity By Beth Kormanik Sep 6, 2024 2 mins Cyberattacks Diversity and Inclusion Events feature 5 tips for switching to skills-based hiring Companies are moving away from traditional hiring, focusing more on skills than experience and education. Here’s how to jump-start a skills-first approach to fulfilling your talent gaps. By Sarah White Sep 6, 2024 8 mins Certifications Employee Experience Hiring analysis Differentiating people, process, and technology problems: A guide for CISOs Finding the root cause of, and solving, security problems requires teasing out whether the issue is tied to people, process, or technology — or whether it’s a combination of factors. Having a framework to assess the effectiveness of all t By Christopher Tozzi, IDC adjunct research advisor Sep 5, 2024 7 mins IT Leadership Security feature The real AI training gap? IT leaders believe in it, but many don’t provide it IT leaders fear AI projects will fail without employee expertise. But with less than half offering formal AI training, falling short might be inevitable. By Grant Gross Sep 5, 2024 6 mins Artificial Intelligence IT Training news Australia pushes for AI rules, focusing on oversight and accountability The government has launched a month-long consultation to assess if the proposed measures should become mandatory in high-risk areas. By Prasanth Aby Thomas Sep 5, 2024 3 mins Artificial Intelligence Regulation case study Minor Hotels lays foundations for a purely digital future Over a decade ago, the Bangkok-based hotel operator began a process of technological change with the aim of creating a robust ecosystem for growth and scale. And with all the technologies that has come its way since, the company continues to flourish By Nuria Cordón Sep 5, 2024 6 mins Regulation Swift Travel and Hospitality Industry news Ilya Sutskever’s Safe Superintelligence Inc. lands $1B investment OpenAI co-founder’s new company plans to use the funding to acquire computing power and to hire top talent. By Paul Barker Sep 4, 2024 4 mins Artificial Intelligence Generative AI Startups opinion Executive coaching from seasoned CIOs makes the difference Longtime CIOs turned executive coaches can help you maximize your strengths, uncover blind spots, and anticipate potential landmines and unintended consequences. By Dan Roberts Sep 4, 2024 9 mins IT Leadership IT Training Mentoring feature What IT leaders want from US AI regulation Many AI workers call for new copyright laws to protect creators from AI and for consumers to be compensated by AI companies that use their personal data. By Grant Gross Sep 4, 2024 6 mins Artificial Intelligence Regulation feature Can the CIO role prevail over AI? Lower-level IT jobs are expected to be the most impacted, or replaced altogether, by AI, but even senior level jobs aren’t immune. CIOs should be worried. By Maria Korolov Sep 4, 2024 11 mins CIO Generative AI Technology Industry analysis Ethics for ransomware: To pay or not to pay? Ransomware attacks present an ethical dilemma for IT leaders. Our five-step framework will help you sort through how to best respond to a demand for payment. By Ron Babin, IDC adjunct research advisor Sep 3, 2024 6 mins IT Leadership Security feature How leading CIOs cultivate business-centric IT CIOs have done the work to become critical business leaders. Now they’re upleveling IT’s business intelligence with new strategies for hiring, collaboration, and training. By Beth Stackpole Sep 3, 2024 11 mins Business IT Alignment IT Training Staff Management opinion CIOs must address IT’s perceived value problem With 2025 budget battles upon us, IT leaders must recognize the importance of perception and fix how IT value is measured to ease their arguments for adequate advantage-producing investment. By Thornton May Sep 3, 2024 5 mins Budgeting Business IT Alignment IT Leadership news SAP CTO to step down after ‘inappropriate behavior’ Juergen Mueller is leaving SAP’s executive board, saying his behavior at a company event was incompatible with company values. By Peter Sayer Sep 3, 2024 2 mins ERP Systems Enterprise Applications SAP 1…192021222324252627…746 Show me moreLatestArticlesPodcastsVideos brandpost Sponsored by Broadcom New survey reveals key differentiator for successful AI adoption: IT modernization By Jeff MillerAug 15, 20257 mins Artificial IntelligenceMachine Learning opinion The third leg of the stool: Technology's role in M&A By Mike GloverAug 15, 20255 mins Enterprise ArchitectureLegalMergers and Acquisitions feature What CIOs can do when AI boosts performance but kills motivation By Andrada FiscuteanAug 15, 20258 mins BurnoutCIOGenerative AI podcast Weights & Biases: What it really takes to successfully adopt generative AI Aug 11, 202532 mins Generative AI podcast Bentley Motors CIO Kirsty Mason on building the skills foundation for AI adoption Aug 6, 202519 mins CIO Leadership Live podcast Is the AI skills shortage a threat to IT leaders? | What IT Leaders Want, Ep. 10 Aug 4, 202527 mins CIOCyberattacksGenerative AI video Alitheon fights counterfeits with photo fingerprinting tech Aug 14, 202514 mins FraudMachine VisionManufacturing Industry video RelationalAI transforms enterprise data in Snowflake via GenAI, knowledge graphs Aug 6, 202524 mins Data IntegrationData QualityGenerative AI video Bentley Motors CIO Kirsty Mason on building the skills foundation for AI adoption Aug 6, 202519 mins CIO Leadership Live