News

4 essential lessons in AI governance

While some IT leaders have been caught off guard with emerging tech, others had the foresight to establish AI governance frameworks to keep things in check. Here, some share their proactive strategies and lessons learned.

Balancing innovation with value, cost, and practicality: The CIO’s guide to future proofing technology investments

Organizations must adapt to rapid market changes with innovative solutions while maximizing resources. Doing so requires a strategy for future proofing tech investments. Here’s guidance for developing such a strategy.

10 ways AI can make IT more productive

Every IT leader wants to build a productive organization. AI is ready to help.

What IT can learn from the mental health movement

The mental health industry has much to teach IT professionals. And it starts with a willingness to speak about what unsettles us about technology and our technology agendas.

Robots make a smash in Chipotle kitchens

Collaborative robots join Mexican grill chain Chipotle to take over the mundane prep work involved to create its signature guacamole.

Despite adoption hurdles, healthcare is all-in on Generative AI

While accuracy and reliability remain top concerns, budgets and adoption of GenAI is at an all-time high among healthcare practitioners.

The importance of integrating security in planning and implementing SD-WAN

Let's learn why SD-WAN is gaining popularity, how CIOs can implement it, and its benefits.

Provider or partner? IT leaders rethink vendor relationships for value

Not all vendors need to rise to partner status, but those that do can be a boon for CIOs. Here’s how IT leaders are collaborating with vendors to elevate the relationships that matter.

The top 15 supply chain management certifications

Smooth supply chain operations are becoming an even more vital aspect of business success. Here are 15 supply chain management certifications to help elevate your SCM career.

Morgan Stanley’s gen AI launch is about global analysis

The ability to have near-real-time view into what every client and Morgan Stanley person is saying in calls has massive potential.

AI incident reporting shortcomings leave regulatory safety hole

Failures in generative AI can have safety-critical consequences, so why isn’t the technology being monitored in the same way as other safety-critical technologies such as aviation or medicine?

MicroStrategy boosts HyperIntelligence with artificial intelligence

MicroStrategy has added a chat interface to its HyperIntelligence system to deliver context-sensitive business information through natural language queries.

Marine Corps enlists RPA, 5G, and AR/VR to retool fighting force

The Marine Depot Maintenance Command launched a massive digital transformation to improve maintenance and repair operations, better equip the Corps for now and the future, and save millions of dollars.

The STA is realizing potential in predictive analysis and automation

AI finding patterns in incident data, predicting where incidents will occur, and automating the lifecycle management of servers are just some of the things Swedish Transport Administration IT director Niclas Lamberg is focusing on to deliver ROI.

New trade body wants to license training data for AI use

Trade bodies like this one could play a role in enforcing legislation like the NO FAKES Act and the Generative AI Copyright Disclosure Act.

Secrets of successful hackathons

CIOs must approach internal hackathons strategically to succeed in engaging technical talent, fostering cross-functional collaboration, and, most importantly, driving innovation and transforming culture.

How Vulcan Materials paved its way to digital success

Company-first CIO Krzysztof Soltan and his team helped transform the construction-aggregates giant with a focus on digitizing operations, modernizing infrastructure, and overhauling how IT goes about its business.

SAP publishes open source manifesto

SAP has made five commitments — make consistent contributions to the community, champion open standards, strive to adopt an open-first approach, nurture open source ecosystems, and adopt a feedback-driven approach.

White House executive order restricting data brokers enters effect — but to what end?

‘It’s such a paper tiger,’ publishing CIO says of new rule aimed at stopping the export of Americans’ protected personal information to countries of concern.

Stability.ai gets new CEO and investment dream team to start rescue mission

Heavyweight tech team and investors added to board as generative AI startup looks for route to survival.

Healthcare’s long road to digitization gets an AI boost

From ambient documentation to ML-based scheduling, healthcare CIOs are rolling out technologies that enable precision diagnostics, reduce clinician workloads, and automate back-office functions.

Leading tech in a PE portfolio company: 5 things you need to know

A recruiter’s reflection on private equity CIO leadership

SecureIT Preview: How We Think About Event Content

Extensive AI use makes employees lonely, nervous

The initial euphoria of having fewer mundane tasks to perform soon gives way to fears of job loss, says a study in the Harvard Business Review.

MuleSoft unveils composability solution for gen AI

The Salesforce subsidiary is bringing together parts of its existing portfolio and new capabilities to help organizations build AI services as building blocks for more complex applications.

Great Resignation 3.0? Rising workload and skills gap push workers to consider job changes

A PwC survey, conducted among over 56,000 workers in 50 countries, revealed that 28% of respondents are likely to switch employers within the next year.

How to get the most out of IT consultants

Bringing on IT consultants can accelerate IT innovation, as long as you establish a clear, accountable, and collaborative partnership with room for growth and adjustments.

Stock buybacks put CIOs in the hot seat

The board wants to buy back stock, and you’re thinking it’s not in your wheelhouse? You’re the CIO. Sure it is. Here’s why.

AI success depends on a culture of innovation

Powerful AI technology does not guarantee adoption and use. Instead, we need to prioritize building AI innovations with clear applications for society and the market.

4 hot hiring trends — and 4 going cold

A years-long hiring slowdown has spurred a number of trends, as tech leaders look to invigorate their businesses with new technology without adding to permanent headcount.

10 ways to break free from AI pilot purgatory

In the ruthless world of AI development, getting trapped in the limbo of endless pilot projects is a fate worse than failure. To avoid AI initiatives becoming just another line item of wasted budget, here are 10 essential strategies to propel your AI

SAP, Salesforce lead $356 billion enterprise applications market: IDC

The software giants were neck-and-neck as the overall enterprise software market grew 12% in 2023, said IDC.

Anthropic Claude 3.5 Sonnet is here, and it’s free

Claude 3.5 Sonnet was able to solve 64% of problems related to bug fixing and functionality additions with open source codebases, a significant improvement over Claude 3 Opus’ 38% success rate.

Going ‘AI native’ with in-house ChatGPT the MITRE way

The nonprofit R&D center for top US government agencies built its own version of the popular genAI tool to deliver robust productivity enhancements securely by design.

What is an SLA? Best practices for service-level agreements

A service-level agreement (SLA) defines the level of service expected from a vendor, laying out metrics by which service is measured, as well as remedies should service levels not be achieved. It is a critical component of any technology vendor contr

Ex-OpenAI chief scientist Ilya Sutskever launches new AI startup

Safe Superintelligence aims to be the world’s first “straight-shot” superintelligence lab.

10 tips to help you excel in a new leadership roleeffective leader in IT

From going on a listening tour to defining success, seasoned IT leaders share the strategies, tips, and skills new leaders should focus on to succeed from day one.

Red Sox CTO Brian Shield on building a world-class IT team

The Boston baseball club’s top IT exec breaks down what sets high-caliber teams apart and details how IT leaders can spin strategic partnerships and pragmatic innovation into a winning IT culture.

Microsoft bolsters quantum platform with gen AI, molecular simulation capabilities

The company unveiled its Generative Chemistry and Accelerated DFT platform to shorten research time for chemical and material scientists.

European hospitals launch Microsoft-backed AI network to agree privacy guardrails

The Trustworthy & Responsible AI Network comes to Europe after US launch in March.

HPE and Danfoss put excess data center heat to use

With power consumption projected to skyrocket, the companies have launched an enhanced modular data center that recovers heat generated in its operations for reuse elsewhere.

SKF’s AI springboard into a new business model

IT leaders at the Swedish industrial machinery manufacturer work in tandem to ensure that tech development, automation, and digitization of the value chain are in lockstep with the business.

CIOs take note: Platform engineering teams are the future core of IT orgs

IT leaders are reassessing organizational structures to be more on the front foot regarding strong skills sets, collaborative team culture, and the right tooling.

What’s behind OpenAI’s appointment of an ex-NSA director to its board

The company has appointed retired US Army General Paul Nakasone to its new safety and security committee.

Compliance, security and the role of identity

Compliance and security are often used interchangeably — yet, they serve different functions and are both vital to a strong identity program

Salesforce debuts gen AI benchmark for CRM

The software company’s new generative AI evaluation tool for CRM will help businesses choose the best LLM for a given job.

Generative AI’s killer enterprise app just might be ERP

The integration of gen AI with ERP systems can save employee time, streamline business processes, and help expedite bill collection. Some even see an autonomous future for the old enterprise standby.

The 7 sins of user support

Why does IT continue to struggle with user support? Because CIOs don’t always emphasize user experience and service as critical to IT’s organizational mission.

The Rush to AI: Now the Hard Part

Team Liquid tackles esports data with AI

The global professional esports organization is leveraging various AI capabilities to help maintain its winning record.