News

SAP user group: S/4HANA usage is growing, but still in the minority

Customers want more information about cloud and AI strategy from the German ERP giant.

CDOs, data science heads to fill Chief AI Officer positions in India

The proliferation of large language models and the demand for generative AI-based applications is giving rise to a new position across enterprises — the Chief AI officer.

US government enters the race for AI talent

Facing an uphill battle in a tight talent market, the federal government is leaning on its ‘unique value proposition’ to entice AI and AI-adjacent IT pros to bring their skills to public service.

Driving 15 years of IT transformation in 5

First-ever McWane CIO Lynn Lovelady fast-tracked the global manufacturer’s corporate IT makeover by emphasizing A-teams, smart centralization, and establishing trust.

The rocky road ahead for AI

AI is revolutionizing the way we live and work, but critical ethical and production concerns will cause roadblocks.

French regulator fines Google $271M over generative AI copyright issue

Google trained its Bard AI on copyright news articles without giving publishers sufficient information about remuneration or an opportunity to opt out, France’s competition authority found.

Payment-processing outages at UK retailers raise reliability issues for cashless transactions

Payment disruptions at supermarkets and fast-food outlets in the UK over the past week will force CIOs to consider whether improved reliability is something they can’t afford not to pay for.

Governance and Fighting the Curse of Complexity

CIOs feel they are driving digital transformation to support business value

Generative AI takes center stage in latest ServiceNow release

ServiceNow’s Washington DC platform release looks to take on management responsibilities for generative AI.

How CIOs navigate generative AI in the enterprise

Gen AI is opening up doors to company-wide innovation on a massive scale. But in this new era, leadership must carefully oversee its adoption to maintain code quality and mitigate technical debt.

If you invest more in AI than people, you’re doing it wrong

As technology becomes more human, maintaining a people-first approach in the workplace is essential.

Airbus abandons possible acquisition of Atos data division

Atos is running out of runway as one suitor after another turns its back on the troubled IT services company.

7 ways to make IT operations more efficient

Efficiency leads to increased productivity and cost savings. Here are seven ways you can boost IT efficiency for lasting impact.

A CIO primer on addressing perceived AI risks

IT leaders must anticipate not just actual AI risks, but perceived ones as well. Here’s what you’ll most likely encounter and how to address it.

SAP and Nvidia expand partnership to aid customers with gen AI

SAP is embedding Nvidia’s generative AI foundry service into SAP Datasphere, SAP BTP, RISE with SAP, and SAP’s enterprise applications portfolio to equip customers with greater and more simplified access to the technology.

Nvidia AI Enterprise adds generative AI microservices

A broad new array of generative AI-focused tools for developers is available in Nvidia AI Enterprise 5.0.

Exposure to new workplace technologies linked to lower quality of life

However, established technologies such as laptops, tablets, and instant messaging were associated with improved well-being.

Indian government asks genAI developers to self-regulate

India is changing its approach to regulating generative AI, after initially requiring developers to submit at-risk models for government approval.

CIOs weigh where to place AI bets — and how to de-risk them

In a field fraught with risk, avoiding adverse outcomes is as important as achieving game-changing advantage. Successful CIOs find ways to balance risks and rewards.

Gen AI’s ultimate potential? Hive mind teamwork

By reducing organizational friction from communication and collaboration, LLMs hold the potential to enable organizations to unlock a “shared consciousness” in which information is gathered, analyzed, interpreted, and deployed between ind

Canadian CIOs discuss driving digital transformation at a rapid pace

Canadian CIOs are leading the charge in digital transformation, shaping the future of business innovation and growth. Read on to take a look behind the scenes.

Pentagon’s first chief AI officer leaves after two years

Craig Martel will be replaced by Radha Plumb, who previously worked at Google and Facebook.

CIOs take aim at SaaS sprawl

The proliferation of ‘best of breed’ point solutions across the enterprise has many IT leaders launching rationalization and integration strategies aimed at reducing tech debt and complexity.

UK public sector urged to ‘maximize the opportunities’ of gen AI

Centralized planning and expertise sharing will be key to getting the most out of AI in government, as in the enterprise, says a new study.

7 ways an MBA will advance your IT career — and 5 ways it won’t

Will earning an MBA give you the key to IT career success, or is it simply a costly waste of time? Here’s what you need to know.

How CIOs reinterpret their role through AI

With greater technical expertise and business knowledge comes more wide-ranging responsibilities for CIOs. AI is increasingly underpinning IT teams, but utilizing it as a check against high-value tasks must still be a priority to drive business perfo

Modernizing your resume for executive IT leadership

CIO resume makeover: Recent trends in structure, presentation, and emphasis can ensure your resume is streamlined to emphasize your professional brand.

European Parliament approves EU AI Act: What impact on the enterprise?

The legislation’s goal is to promote trustworthy AI — oh, and innovation.

OneFamily’s response to the data quality question

Graham O'Sullivan, group CIO at UK-based financial services provider OneFamily, sits with CIO.com’s Lee Rennick to discuss transforming legacy systems, building the digital self-serve customer experience, and creating a roadmap for gen AI.

3 areas where gen AI improves productivity — until its limits are exceeded

Generative AI focused on customer service, software and development, and creative and knowledge work could yield more than $1 trillion in annual US productivity gains. Early adopters stand to benefit the highest ROI, but tactical deployment and robus

Oracle touts AI as major driver of Q3 gains

Buoyed by cloud sales, the software giant’s numbers are good, but some dispute the AI-driven nature of the company’s gains.

Creatio adds Copilot, Copilot Designer to its automation platform

Copilot Designer will enable enterprise users to build new AI-based scenarios for their business needs with their preferred large language model.

The early returns on gen AI for software development

Leading organizations highlight key takeaways from initial implementations of generative AI across the app-dev lifecycle, including benefits, limitations, team impacts, and lessons learned.

Selling the C-suite on preemptive IT investments

Greater scrutiny on margins means earning the green light on preemptive projects that don’t produce immediate ROI, such as disaster recovery, a tough sell. Here’s how CIOs can make the case.

Vertical solutions rise in 2024

An opportunity for IT and Business execs to partner and procure business value.

An archetype-based approach to driving your global workforce transformation

In transforming your IT workforce, modeling its to-be composition is a necessary and smart first step, but it represents only the tip of the iceberg. Here’s how to pressure-test your model against the realities of execution.

Has the CIO title run its course?

With the role expanding well beyond its decades-old roots and top tech chiefs rebranding departments for the digital era, some IT leaders are rethinking what’s in a name. For Tim Wenhold and Marc Sule, CBTO hits closer to the mark.

Covanta’s step-by-step approach to AI enablement

Adopting a ‘walk don’t run’ attitude in generative AI deployment has helped this industrial waste management services company maintain existing data and governance structures while fueling customer experience and innovation strategi

NCWIT digitally transforms the DEI journey to help uplift women in IT

Leveraging its extensive data and research, the nonprofit is changing the equation for women in IT with a software-based approach to organizational DEI assessment and action.

Women still underrepresented in top tech roles

Despite pockets of progress, women looking to make inroads in tech leadership continue to face obstacles. Here, two female CIOs in South Africa share their experiences.

A CISO POV: Securing AI in your company

Q&A with Patricia Titus, one of the top security executives and thought leaders in the industry.

UNESCO finds ‘pervasive’ gender bias in generative AI tools

Because AI outputs are no better than the human-generated data it’s trained on, the UN agency concludes judicial and social interventions will be necessary to address gen AI risks.

Industry clouds give CIOs on-ramp to gen AI

Cloud offerings tailored to their verticals have given IT leaders industry-specific features and an expedited route to the cloud. Now they are enabling easier experimentation with generative AI.

Former Amazon exec John Rossman on delivering big bets

The author of ‘Big Bet Leadership’ offers advice on reshaping the way you lead to steer big bet initiatives successfully.

Salesforce bids to become copilot building platform of choice

Vendors are racing to offer the preeminent platform for building generative AI copilots. With its latest release, Einstein 1 Studio, Salesforce makes its case.

Innovate, Collaborate, Elevate: FutureIT Los Angeles Unveiled

SAP enhances Datasphere and SAC for AI-driven transformation

SAP adds new generative AI and data governance features to SAP Datasphere and SAP Analytics Cloud, enabling customers to incorporate non-SAP and unstructured data when creating AI-based planning models and scenarios.

Salesforce rebrands its low-code platform to Einstein 1 Studio

The platform comes with a new feature, Prompt Builder, that allows developers to create reusable LLM prompts without the need for writing code.

How CIOs use AI to elevate CX services

Generative AI can help staff answer customer queries efficiently and effectively. But that’s the least it can do, or what IT leaders expect of it. The key to unlocking its real power is to focus on business outcomes and highly refined experienc

The change management Informatica needed to overhaul its business model

When Graeme Thompson became CIO of the AI-powered data management company in 2016, it sold licenses and maintenance as its customers moved their applications into SaaS solutions. In response, the company changed course to the cloud. Here, Thompson re