news SAP has a new succession plan SAP’s board wants to bring former Nokia chairman Pekka Ala-Pietilä on board to succeed founder Hasso Plattner as chairman. By Martin Bayer Feb 12, 2024 5 mins Enterprise Applications SAP Technology Industry news Salesforce’s Einstein 1 platform to get new prompt-engineering features The two new features, still in the research phase, are expected to help developers do prompt engineering faster, thereby speeding up the development of generative AI applications. By Anirban Ghoshal Feb 9, 2024 5 mins Enterprise Applications Generative AI Salesforce.com feature How AI is helping the NFL improve player safety The NFL’s Digital Athlete platform, built with partner AWS, uses computer vision and machine learning for predictive analytics to identify plays and body positions most likely to lead to player injury. By Thor Olavsrud Feb 9, 2024 6 mins Artificial Intelligence Digital Transformation Media and Entertainment Industry tip 5 ways CIOs can help gen AI achieve its lightbulb moment Despite the current level of hype and mainstream adoption, gen AI still needs to experience the trough of disillusionment before embarking on a path to peak productivity. By Nicholas D. Evans Feb 9, 2024 6 mins Artificial Intelligence CIO Generative AI news Microsoft in talks over cloud licensing complaint in the EU In an effort to avoid another anti-trust probe, Microsoft is in talks with a trade body in the European Union, which has lodged a complaint against the way it licenses its software for use by rival cloud providers. By Anirban Ghoshal Feb 8, 2024 3 mins Desktop Virtualization Legal Regulation news IT budget shock: Global IT services firms continue to struggle The growth trajectory for the sector hinges on several pivotal factors that need more clarity, including the recovery of discretionary spending and the influx of revenue from new large-scale contracts. By Prasanth Aby Thomas Feb 8, 2024 6 mins Managed IT Services Technology Industry opinion Introducing Smart Answers, a genAI tool for CIO.com readers Get the answers you need from our trusted brands, award-winning journalists, and expert contributors. By Amy Bennett Feb 8, 2024 3 mins Generative AI feature 6 best practices for better vendor management To move beyond SLAs to strategic partnerships, IT leaders must develop vendor management practices focused on alignment, collaboration, and maximum value. By Bob Violino Feb 8, 2024 9 mins IT Strategy Managed Cloud Services Managed IT Services feature Top 16 agile certifications available today Agile project management is increasingly how business gets done. The skills acquired through these agile certifications will put you on a path toward career growth. By Moumita Deb Choudhury Feb 8, 2024 11 mins Agile Development Certifications IT Skills interview Edward Jones’ CIO Frank LaQuinta plays to win Over his career, the financial services IT exec has built a lasting set of leadership principles for driving benefits not just to the firm, but its associates, clients, and the communities it serves. By Dan Roberts Feb 8, 2024 11 mins Financial Services Industry IT Leadership IT Strategy news Report: AI giants grow impatient with UK safety tests Many questions still loom around the UK government’s evaluation of models voluntarily submitted for scrutiny by Microsoft, OpenAI, Google, and Meta. By Elizabeth Montalbano Feb 7, 2024 4 mins Generative AI Government Regulation tip Get AI in the hands of your employees Stephen Franchetti, CIO of global IoT fleet management company Samsara, applies a “bottoms-up” approach to AI innovation. By Martha Heller Feb 7, 2024 5 mins CIO Enterprise Architecture Generative AI feature Why CIOs back API governance to avoid tech sprawl APIs have become ubiquitous, but managing a widening portfolio of diverse styles poses challenges. Various approaches to API governance, therefore, are becoming more critical to support the fabric of modern enterprises, and avoid the burden of tech o By Bill Doerrfeld Feb 7, 2024 12 mins CIO Generative AI IT Governance Frameworks opinion Tidal wave of new digital solutions demands a new approach to the customer-vendor partnership By Aaron Goldberg Feb 6, 2024 4 mins Events Technology Industry Vendors and Providers feature ‘Boomerang’ CIOs: IT leaders level up by coming back IT execs are capitalizing on return journeys to former employers, bringing newfound leadership insights to familiar business issues. Returning IT leaders discuss why they did it and what they’ve gained. By Esther Shein Feb 6, 2024 8 mins CIO Careers IT Leadership opinion SharePoint Premium highlights the hard road CIOs face with generative AI Microsoft’s newly transformed content and collaboration platform depends on more capable artificial intelligence capabilities. But it won’t be successful without more capable human beings. By Bob Lewis Feb 6, 2024 7 mins Change Management Generative AI Microsoft news UK commits over $125 million to address AI challenges Funds are being allocated to establish nine new research hubs throughout the UK, alongside a collaboration with the US on responsible AI. By Prasanth Aby Thomas Feb 6, 2024 3 mins Artificial Intelligence IT Skills Regulation news Atos calls for help after plan to raise new capital falters The IT services company is running out of options as it seeks to refinance debts and sell off parts of its business. By Peter Sayer Feb 5, 2024 3 mins IT Operations Managed IT Services news SAP and IBM under scanner of Indian investigative agency for Air India deal Air India failed to adhere to the rules while awarding an ERP contract worth $27 million to SAP India and IBM India. By Gagandeep Kaur Feb 5, 2024 4 mins Enterprise Applications IBM SAP feature 10 ways to improve IT performance (without killing morale) Maintaining team productivity while keeping morale high requires a fine balancing act. Here’s how to walk the tightrope without slipping. By John Edwards Feb 5, 2024 8 mins IT Leadership IT Strategy feature How BUiLT unites Black IT pros and builds equity Nonprofit Blacks United in Leading Technology (BUiLT) is bringing together Black technology professionals to raise representation, equity, and diversity in the IT industry. By Sarah White Feb 5, 2024 10 mins Careers Diversity and Inclusion Mentoring news GenAI demand helps AWS accelerate revenue growth While AWS looks to capitalize on the demand for AI-based workloads, rivals Microsoft and Google showed greater revenue growth momentum in the December quarter. By Anirban Ghoshal Feb 2, 2024 3 mins Amazon Web Services Generative AI feature Women IT leaders on their climb to the top Three accomplished women share their experiences charting paths to the C-suite and the insights they’ve learned about changing the equation for women CIO aspirants in a male-dominated field. By Sarah White Feb 2, 2024 11 mins Diversity and Inclusion IT Leadership Women in IT feature 10 master data management certifications that will pay off Individuals with expertise in master data management (MDM) are essential to help organizations get the most out of their data and comply with regulations. Here are the MDM certifications that will give your career an edge. By Thor Olavsrud Feb 2, 2024 9 mins Certifications IT Skills Master Data Management feature How to calculate TCO for enterprise software Determining the total cost of ownership (TCO) of a software purchase is a complex process, rife with follow-on and hidden factors that must be taken into account. Here’s how to achieve a more accurate TCO estimate. By Neal Weinberg Feb 1, 2024 9 mins Budget IT Strategy ROI and Metrics news Big tech ‘acquihires’ suppress IT wages, drain high-demand talent pools University researchers conclude that mass startup acquisitions disrupt labor markets for specialized IT workers, reducing employment outlets for IT pros and talent pools for enterprise CIOs. By Jon Gold Jan 31, 2024 3 mins Hiring Salaries Technology Industry feature 4 paths to sustainable AI Smaller models, better chips and renewable power help. So does only using AI when you need to. By Robert Scheier Jan 31, 2024 9 mins Budgeting CIO Energy Efficiency case study Democratizing IT at Munters Kenneth Verlage, group CIO and CDO of global climate control supplier Munters, is on a mission to shift productivity from shadow IT to a technically sustainable platform in order to create a franchise operation for the business. By Karin Lindström Jan 31, 2024 8 mins CIO Data Center Management Development Approaches news analysis SAP offers big discount to lure on-prem S/4HANA customers to Rise By making it cheaper to adopt its subscription-based Rise with SAP cloud offering, the company hopes to counter complaints about its cloud-only innovation strategy. By Peter Sayer Jan 30, 2024 5 mins Artificial Intelligence Cloud Management SAP feature CIOs rise to the ESG reporting challenge Environmental, social, and governance (ESG) reporting is proving to be a complex endeavor founded in data. And that’s putting CIOs at the center of these increasingly important initiatives. By Stephanie Overby Jan 30, 2024 12 mins Data Management Green IT IT Governance opinion Today’s best CIOs are strategy wranglers CIOs must be very intentional about where resources and attention are focused. That means orchestrating myriad strategies in concert — and doing so in a way rooted in the true definition of strategic. By Thornton May Jan 30, 2024 5 mins IT Leadership IT Strategy feature Transforming IT culture for business success To better retain talent and drive winning transformations, IT leaders are creating an organizational identity centered on meaningful innovation and aligned to strategic business goals. By Beth Stackpole Jan 29, 2024 11 mins Business IT Alignment Digital Transformation Innovation feature Decision support systems: Drive better decision-making with data Decision support systems are a subset of business intelligence aimed at helping organizations make informed business decisions based on vast troves of analyzed data. By Thor Olavsrud Jan 29, 2024 9 mins Data Science feature Ford’s high-tech business transformation, fueled by cloud The American auto giant’s cloud-first strategy has helped drive its shift to ‘software-defined vehicle’ manufacturing, replete with revenue-generating services that make it a cloud software provider as well. By Paula Rooney Jan 26, 2024 7 mins Automotive Industry Digital Transformation Generative AI feature Top 10 AI graduate degree programs Thinking about getting your graduate degree in artificial intelligence? Here are 10 of the top schools with AI degrees worth pursuing. By Thor Olavsrud Jan 26, 2024 8 mins Data Science Data Scientist IT Skills feature 6 signs you might need an executive coach — and 2 signs you don’t When IT execs struggle to retain team members, talk to the board, or deliver on expanding responsibilities, they could use outside help. By Sharon Gaudin Jan 25, 2024 11 mins CIO Careers IT Leadership interview Cengage Group CTO Jim Chilton on the P&L difference Earning a P&L role can be a key differentiator for any IT leader’s career. Here’s how the edtech CTO made the leap, what he learned, and the steps he advises CIOs take to do the same. By Dan Roberts Jan 25, 2024 14 mins Business IT Alignment CIO Careers opinion Agent swarms – an evolutionary leap in intelligent automation Agent Swarms mark an advancement in intelligent automation, introducing a collaborative and efficient approach to revolutionize problem-solving across diverse sectors. By Shail Khiyara Jan 24, 2024 10 mins Artificial Intelligence Business Process Management feature 8 data strategy mistakes to avoid Achieving data-driven success is challenging enough without the following common strategic and tactical missteps and misjudgments that can derail data operations and outcomes. By Bob Violino Jan 24, 2024 9 mins Data Governance Data Management feature Giant Eagle CIO Kirk Ball on what’s fresh in the digital grocery experience Kirk Ball, EVP and CIO of grocery chain Giant Eagle, sat with CIO Leadership Live host Maryfran Johnson and discussed optimizing a superior customer experience, the global search for talent, and how digital retail innovations are evolving. By CIO staff Jan 24, 2024 6 mins Augmented Reality CIO Employee Experience case study Modular IT architecture drives productivity and risk management at Gilbane CIDO Karen Higgins-Carter details the journey from legacy systems to a composable architecture. By Martha Heller Jan 24, 2024 7 mins CIO Construction and Engineering Industry Digital Transformation news SAP announces $2.2B restructuring program that’ll impact 8,000 jobs The restructuring program will focus on AI and impact about 7.4% of SAP's total workforce. By Gagandeep Kaur Jan 24, 2024 4 mins Enterprise Applications SAP news FTC forbids Intuit from advertising services as ‘free’ TurboTax maker Intuit has decided to appeal FTC’s order barring it from advertising its services as “free.” By Gagandeep Kaur Jan 23, 2024 3 mins Enterprise Applications opinion Digital KPIs: The secret to measuring transformational success Selecting the right metrics for measuring the impact of digital initiatives can be a complicated mess. Here’s how to simplify the process of aligning KPIs with what digital transformation aims to achieve. By Isaac Sacolick Jan 23, 2024 9 mins Digital Transformation IT Strategy ROI and Metrics news analysis IT services spending signals major role change for CIOs ahead Gartner’s 2024 IT spending forecast: With IT services poised to take the lion’s share of IT spend, it’s high time CIOs recognize their value proposition is undergoing significant transformation. By Jason Snyder Jan 23, 2024 6 mins Budget CIO IT Consulting Services feature Savvy CIOs step up to support business hypergrowth Under conditions of aggressive growth, IT roadmaps accelerate, experimentation increases, and adaptability is king. Here’s how IT leaders are proving their mettle in facilitating upward momentum. By Esther Shein Jan 22, 2024 11 mins Business IT Alignment IT Leadership IT Strategy opinion What is your data strategy for an AI future? Access to sufficient, reliable, and timely data will be a key determinant of success for enterprises over the coming years as AI transforms business workflows. By Martin De Saulles Jan 22, 2024 4 mins Artificial Intelligence CIO IT Strategy opinion CISOs are not just the keepers of our data – they must be its custodians With the advent of stricter data laws, the role of CISOs is changing from keepers of data to custodians. Let us look at how CISOs can make this transition. By Yash Mehta Jan 19, 2024 6 mins CSO and CISO Security feature Stakeholder management: Your guide to influencing project outcomes Stakeholder management can make or break a project — and be more complex than project managers think. Here's how to mentor, influence, and communicate with everyone impacted by your project. By Mary K. Pratt and Moira Alexander Jan 19, 2024 11 mins IT Leadership Project Management Software Development feature 12 data science certifications that will pay off Looking to get ahead as a data scientist? Earning one of these data science certs will help you stand out in one of the hottest careers in IT. 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