News

Business IT Leadership Roles

Are product managers chief executives of their product? It depends.

Two ways PMs are like CEOs — and one way they aren’t.

By Karl Rumelhart

Nov 15, 2022

Veeam’s new pitch to CIOs: Outcome-based backup and recovery offerings

Veeam is making a play for CIOs with a new offering that would allow enterprises to pay based on whether it is able to meet agreed-on backup and recovery time objectives.

By Varun Aggarwal

Nov 15, 2022 4 mins

Backup and Recovery Technology Industry

SAP seeks to make builders of business technologists

SAP Build provides enterprises with a new low-code development resource built on the same infrastructure as its pro-code development tools.

By Peter Sayer

Nov 15, 2022 5 mins

Application Management Build Automation SAP

Why CIOs should invest in digital through economic headwinds

According to analysts at Gartner, CIOs should use digital investment through the recession in order to deliver growth, and repeatable financial and environmental benefits.

Digital Transformation Innovation Machine Learning

Nov 15, 2022 7 mins

7 ways CIOs get themselves fired

Keeping your job as CIO is tough, even when you do everything right. Here are seven ways unwary CIOs make their jobs even riskier.

By Bob Lewis

Nov 15, 2022 7 mins

CIO IT Leadership

Tata Consultancy Services delivers self-service analytics in-house

TCS CIO Abhijit Mazumder built an analytics platform to empower the IT services provider’s business users to gain insights from soaring volumes of data without IT intervention.

By Moumita Deb Choudhury

Nov 15, 2022 6 mins

Business Intelligence and Analytics Software

Johnson & Johnson’s big bet on intelligent automation

Three years in, Johnson & Johnson’s Ajay Anand and Stephen Sorensen reflect their quest to deliver half a billion dollars of impact from intelligent automation at the pharmaceutical titan.

By Thor Olavsrud

Nov 11, 2022 7 mins

Artificial Intelligence Robotic Process Automation

Zendesk announces 300 job cuts to reduce costs

The layoffs are estimated to set Zendesk back by about $28 million, primarily due to costs incurred on severance payments and employee benefits.

Cloud Management Cloud Storage Microsoft

Nov 10, 2022

IT Jobs

IT leaders meet the challenge to innovate frugally

IT budgets are under pressure, yet innovation must continue unabated. Here’s how IT leaders are developing high-value solutions on a shoestring budget — and reaping the rewards.

By Yashvendra Singh

Nov 10, 2022 13 mins

Innovation

Microsoft faces new antitrust complaint over cloud software licensing in Europe

Microsoft is accused of using new licensing rules for its productivity software to push European enterprise customers toward its Azure cloud infrastructure.

By Peter Sayer

Nov 10, 2022 5 mins

Veteran CIOs on leading IT today

Mike Goodwin, DiAnna Thimjon, and Woody Groton discuss how leadership practices and philosophies gained from their military experience have continued to serve them well in their civilian careers.

By Dan Roberts

Nov 10, 2022

Agile Development Digital Transformation Remote Work

Salesforce announces hundreds of job cuts

Salesforce has joined ranks with technology peers Twitter and Meta as it starts laying off hundreds of employees this week.

By Charlotte Trueman

Nov 9, 2022 2 mins

Staff Management

5 tips for excelling at self-service analytics

Organizations are accelerating their ability to make data-driven decisions by offering analytics capabilities directly to business users. Here’s how to do it right.

By Bob Violino

Nov 9, 2022 9 mins

Business Intelligence

Examining the digital transformation juggling act at Novanta

Sarah Betadam, CIO of photonics, vision, and precision motion technology supplier Novanta, spoke during a recent CIO Leadership Live session about how she engages with myriad teams, functions and channels to effectively initiate digital transformatio

By CIO staff

Nov 9, 2022 4 mins

8 secrets of successful IT freelancers

IT freelancing can be an enticing and rewarding part- or full-time occupation, but only the skilled and persistent survive let alone thrive.

By John Edwards

Nov 8, 2022 7 mins

Careers

What the CIO balancing act looks like to Ovo Energy’s Christina Scott

Considering the urgency of climate issues, volatile markets, and building up the next generation of leaders, Christina Scott, chief product and technology officer (CPTO) at energy supplier Ovo Energy, talks about how she’s able to address these

Artificial Intelligence Data Science Machine Learning

Nov 8, 2022

CIO Energy Industry

How to Launch Your AI Projects from Pilot to Production – and Ensure Success

IT leaders can take an active role in improving how many AI projects get fully off the ground.

By Isaac Sacolick

Nov 7, 2022 4 mins

Product-based IT: A blueprint for success

Establishing product ownership, embracing agile, and nurturing the right tech and business talent are part of the success formula for transforming IT organizations and service delivery models.

By Beth Stackpole

Nov 7, 2022 11 mins

IT Leadership IT Strategy

Mapping a Cloud Strategy for 2023

Learn about controlling cloud costs, why you might want to try industry clouds, and incubating your own cloud products at CIO’s Future of Cloud Summit on November 8.

By bkormanik

Nov 4, 2022 3 mins

Cloud Computing Foundry Events IT Strategy

10 future trends for working with business leaders

The IDC FutureScape team has turned its attention to CIOs’ relationship with business leaders to predict 10 winning digital business strategies for the years ahead.

By Peter Sayer

Nov 4, 2022 8 mins

CIO Data Governance Digital Transformation

Regeneron turns to IT to accelerate drug discovery

CIO Bob McCowan’s digital and data transformation sets the stage for innovation by equipping the pharmaceutical’s scientists with the data they need to experiment and test hypotheses.

By Paula Rooney

Nov 4, 2022 7 mins

CIO 100 Healthcare Industry Machine Learning

The new CIO security priority: Your software supply chain

With so much unknown about what your developers and systems rely on to be productive — and what those tools and code bases rely on in turn — it’s time to get serious about securing your software supply chain.

By Mary Branscombe

Nov 3, 2022 10 mins

Application Security Security Practices Software Deployment

How Trainline’s CTO stays on track with professional development

One year into life after Google, Trainline CTO Milena Nikolic is building a platform for growth through multi-disciplinary teams, professional development, microservices and infrastructure-as-code.

CIO Digital Transformation Women in IT

Nov 3, 2022 7 mins

How to launch—and scale—a successful AI pilot project

For enterprise AI projects, the proof is in the pilot. Here’s how four enterprise IT leaders set themselves up for success.

By Robert Mitchell

Nov 2, 2022 13 mins

CIO Machine Learning Project Management

JetBlue optimizes data operations with shift to the cloud

After struggling with an on-premises data warehouse, the airlines has unlocked self-service reporting and the power of machine learning by migrating its data to the cloud.

By Thor Olavsrud

Nov 2, 2022 7 mins

Cloud Computing Data Management

Menora Mivtachim goes digital to speed up pension transfers

The Israeli insurance company has transformed its customer experience for the least IT-literate segment of the population — the elderly. CIO Moshe Morgenstern shares lessons learned for those seeking to serve this growing market.

By Inna Lazareva

Nov 1, 2022 7 mins

Digital Transformation Innovation

CIOs rethink how they hire for hard-to-fill IT roles

A willingness to consider far-flung candidates and offering meaningful work are just two of the ways IT leaders are getting more strategic about addressing IT hiring challenges.

By Johanna Ambrosio

Nov 1, 2022 11 mins

Hiring IT Training

Cloud spending forecast to grow despite faltering global economy

Spending on infrastructure-as-a-service (IaaS) is expected to grow the most, with platform-as-a-service (PaaS) and software-as-a-service (SaaS) showing signs of slowdown, Gartner reports.

Budgeting Cloud Computing

Oct 31, 2022 4 mins

7 hard truths of business-IT alignment

Think you’re just responsible for technology? You’re wrong. Here’s what IT leaders need to accept and act on to help get business-IT alignment right.

By Minda Zetlin

Oct 31, 2022

Business IT Alignment IT Leadership

Product manager salary: Pay range factors, tips for making more

While salaries vary across companies and industries, certain factors universally impact product manager pay, and there are tips that can help you boost your compensation.

By Josh Fruhlinger

Oct 31, 2022 9 mins

Careers Project Management Salaries

Macroeconomic jitters further slow AWS growth in Q3

Revenue for the third quarter of 2022 marks AWS’ slowest expansion in the last few quarters.

Cloud Computing Technology Industry

Oct 28, 2022 3 mins

What transformational leaders too often overlook

You can’t innovate without a strong foundation. That’s why it’s vital to think strategically about IT infrastructure — and to get your C-suite colleagues and board members too as well.

By Thornton May

Oct 28, 2022 5 mins

Digital Transformation IT Leadership Innovation

How to prepare for your first CIO role

Don’t jump into your first CIO role cold. Instead, you should explore your organization, volunteer for external opportunities and build your profile to hit the ground running in the first 90 days.

Oct 28, 2022 9 mins

CIO Careers

ServiceNow buoyant about growth despite economic headwinds

The company remains confident of posting strong revenue numbers for the rest of the year despite uncertain macroeconomic conditions.

Service Management Software ServiceNow Technology Industry

Oct 27, 2022 3 mins

5 top ERP trends for 2022 — and their implications for IT leaders

Staying on top the latest shifts in enterprise resource planning (ERP) strategies and implementations will help IT leaders deliver maximum value from these business-critical systems.

By Yashvendra Singh

Oct 27, 2022 7 mins

ERP Systems

Top 14 CompTIA certifications

From security to the cloud, CompTIA provides vendor-neutral, entry-level to advanced certifications on a wide range of topics to boost your IT career.

By Moumita Deb Choudhury

Oct 27, 2022

Certifications

Leadership playbook: Michelle McKenna’s winning formula for CIOs

The former NFL CIO discusses how she game-plans for success. It all starts with strong self-awareness and a keen understanding of what it takes to put together a championship team.

By Dan Roberts

Oct 27, 2022 10 mins

Data Breach Hacking Phishing

Shut the front door: Preventing phishing attacks

Taking a multi-tiered approach to rethinking the identity of your employees, partners, and customers is a good place to start.

By Rick Grinnell

Oct 26, 2022

Research reveals how to shift customer service from a cost center to a growth driver engine; Service set to unite customer experiences

The new role of customer service connects the dots in end-to-end customer journeys.

By Brian Solis

Oct 26, 2022 11 mins

Business Services

Alphabet pins hopes on Google Cloud as ad revenue growth declines

Google Cloud is struggling to catch up with larger rivals Microsoft and AWS, despite reporting a 38% growth in third quarter

By Varun Aggarwal

Oct 26, 2022 5 mins

Cloud Computing Technology Industry

7 ways to ruin your IT leadership reputation

A solid professional reputation is your top career asset. Don’t carelessly toss it away.

By John Edwards

Oct 26, 2022 7 mins