News

SAP cloud sales jump, fueling a rise in revenue

SAP cloud sales rose 38% to €3.28 billion in the third quarter, sparking an increase in overall revenue, though rising expenses dragged down profit.

By Jon Gold

Oct 25, 2022 3 mins

ERP Systems Technology Industry

IT’s most wanted: 11 traits of indispensable IT pros

Looking to hire (or be) the best? Here are the intangibles that make top IT performers stand out.

By Paul Heltzel

Oct 25, 2022 11 mins

Careers Hiring

The successful CIO’s trick to mastering politics

IT leaders must realize that relationships outlive transactions. Failing to embrace this fact of organizational dynamics can kill your career.

By Bob Lewis

Oct 25, 2022

Business IT Alignment IT Leadership

Over 90% of companies overpay for project collaboration software: Report

SaaS purchasing platform Vertice reports that enterprises are overpaying between an average of 20%-30% for collaboration tools.

By Anirban Ghoshal

Oct 24, 2022 3 mins

Budgeting Collaboration Software Enterprise Applications

The rise of the revenue-generating CIO

IT leaders are increasingly looked to as C-suite entrepreneurs capable of contributing solutions aimed at top-line growth. Here’s how revenue-centric CIOs are getting it done.

By Mary K. Pratt

Oct 24, 2022

CIO IT Leadership

Inside track: Chris Bedi on his evolving CIO role at ServiceNow

Growing from the maintenance of internal infrastructure to a more holistic digital role, it’s been a transformational period for Chris Bedi after stints as CIO for two electronics manufacturers.

By Peter Sayer

Oct 24, 2022 7 mins

Application Management CIO Digital Transformation

Chipotle’s recipe for digital transformation: Cloud plus AI

CTO Curt Garner fortified the fast-casual chain’s digital aspirations with an all-in push for the cloud, providing a foundation for innovations aimed at improving customer experience and restaurant operations.

By Paula Rooney

Oct 21, 2022 6 mins

Artificial Intelligence Cloud Computing Digital Transformation

3 ways to deter phishing attacks in 2023

Phishing plays on human emotions. But awareness, recognition, training and tech can blunt the most sophisticated attacks.

By Dipti Parmar

Oct 20, 2022 7 mins

Cyberattacks Data and Information Security Phishing

Building a strong environmental, social, and governance (ESG) score can determine the overall success of the business and attract socially responsible investors.

By Sarah White

Oct 20, 2022 7 mins

Diversity and Inclusion Green IT IT Governance

Tunstall’s CTO wants to build the Porsche 911 of telehealth

Tunstall CTO Gary Steen is battling a dearth of technology talent and digital literacy in his pursuit of better cognitive healthcare.

By Doug Drinkwater

Oct 20, 2022

CIO Technology Industry

Reimagining the new future of work: The CXO’s transformation conundrum

Designing the new blueprint for work to balance AI/automation, hybrid models, and new behaviors and expectations.

By Brian Solis

Oct 19, 2022 9 mins

Artificial Intelligence Employee Experience

Oracle adds Fusion Cloud features targeted at healthcare firms

At its CloudWorld conference, the company announced healthcare-oriented features for its Fusion Enterprise Performance Management (EPM), Supply Chain and Manufacturing (SCM) and Human Capital Management (HCM) suites.

By Anirban Ghoshal

Oct 19, 2022

Cloud Computing ERP Systems Healthcare Industry

Oracle opens up ERP app platform, updates Fusion Cloud offerings

At CloudWorld, Oracle said it's opening up its applications platform for ERP customer developers, unveiled a new B2B service, and announced a slew of updates to its EPM, SCM and HCM offerings.

By Anirban Ghoshal

Oct 19, 2022

Cloud Computing Developer ERP Systems

What is the CIO’s role today? Redefining transformational IT leadership

With software and data at the heart of our businesses, once again it is time to address the evolution of this ever-changing role. Here is one humble executive recruiter’s take.

By Martha Heller

Oct 19, 2022 8 mins

CIO IT Leadership

Driving a culture of innovation at Merchants Fleet

Jeanine Charlton, SVP and chief technology and digital officer at Merchants Fleet, the fourth largest fleet management company in the US and Canada with nearly 60,000 vehicles, discusses how digital transformation serves as a vehicle for growth and i

By CIO staff

Oct 19, 2022 7 mins

Innovation

CIOs get strategic in the cloud: 4 success stories

No longer viewed as a tactical, cost-saving technology, the public cloud has become the key differentiator for IT leaders seeking to transform their organizations, develop new revenue streams, and prep for future innovations.

By Paula Rooney

Oct 19, 2022 9 mins

Cloud Computing Digital Transformation

Texas Rangers data transformation modernizes stadium operations

A new stadium and the data it produces have spurred the baseball team to transform its business operations, all thanks to a strategic overhaul of its data infrastructure.

By Thor Olavsrud

Oct 18, 2022 6 mins

Data Management

Wonderla Holidays goes digital to enhance business and customer fun

The owner-operator of Wonderla amusement parks expects 5% increment in both annual footfalls and sales per head through an innovative, environmental-friendly digital initiative.

By Yashvendra Singh

Oct 18, 2022 6 mins

Digital Transformation RFID

The CIO as chief integration (and influence) officer

With their bird’s-eye view of all business functions, CIOs are natural integration leaders. But they’re also well-positioned to become chief influencers of business strategy.

By Stacy Collett

Oct 17, 2022 9 mins

CIO IT Leadership

Salesforce seeks to unify automobile supply chain with Automotive Cloud

Built on Driver 360, Salesforce Automotive Cloud aims to offer auto makers, dealers, and finance groups a single view of customers and their vehicles, tracking interactions from factory to junkyard.

By Peter Sayer

Oct 17, 2022

CIO Cloud Management

Oracle continues to lay off staff in the US

The 201 employees laid off from its Redwood Shores office in the latest round of cuts include data scientists, developers and marketing specialists, according to several news reports, and comes as hiring for IT slows.

By Anirban Ghoshal

Oct 14, 2022

Technology Industry

How to hire the right product manager for your IT needs

A broad mix of skills is necessary for this newly vital IT role. Here’s how to home in on the best candidates to help lead your organization’s shift to cross-functional, product-based IT.

By Josh Fruhlinger

Oct 14, 2022 11 mins

Hiring Project Management

5 tips for maximizing ROI of IT projects

Ramping up this parameter is crucial as it not only showcases a successful IT initiative but also helps earn the support of stakeholders for future projects.

By Moumita Deb Choudhury

Oct 13, 2022 10 mins

ROI and Metrics

Aflac’s Rich Gilbert on the 7 Cs of top IT leaders

The chief transformation officer and head of individual benefits discusses the qualities and priorities that enable the best leaders to drive significant business value — even through crisis.

By Dan Roberts

Oct 13, 2022

IT Leadership

Microsoft adds high-level governance to low-code tools

At its Ignite 2022 customer conference, Microsoft unleashed a host of innovations, including Managed Environments for Power Platform.

By Peter Sayer

Oct 12, 2022 6 mins

Innovation

Myrna Soto details key strategies for CIOs to impact the board of directors

Myrna Soto, founder and CEO of Apogee Executive Advisors consultancy, illustrates how best to communicate with the board of directors, effectively present when the board asks you to do so, and prepare to become a board member.

By CIO staff

Oct 12, 2022 6 mins

CIO IT Leadership

12 things every CIO must get done in year one

The honeymoon phase for new CIOs is short. From listening tours to establishing an ally on the board, here’s how to set the stage for long-term success.

By Mary K. Pratt

Oct 12, 2022 10 mins

CIO IT Leadership

Google Cloud AI update adds translation, document services

The company has released a new AI-based translation service called Translation Hub and added two new features to its Document AI service.

By Anirban Ghoshal

Oct 11, 2022 3 mins

Artificial Intelligence Cloud Computing Document Management Systems

Google to add new cloud regions across five countries

The company is adding the new regions in Austria, Greece, Norway, South Africa, and Sweden to meet growing demand and help companies meet data sovereignty requirements.

By Anirban Ghoshal

Oct 11, 2022

Cloud Computing

Why CIOs continue to invest in outsourcing despite the warning signs

Talent shortages, a possible recession and the continued pace of digital transformation mean CIOs have to be vigilant in their approach to IT outsourcing.

By Doug Drinkwater

Oct 11, 2022 9 mins

IT Leadership Outsourcing

Ex-NFL CIO Michelle McKenna on leadership today

The Hall of Fame CIO discusses the leadership lessons she learned around accountability and authenticity over the past 10 seasons leading IT for the National Football League.

By Paula Rooney

Oct 11, 2022

IT Leadership

Indian Railway Ministry orders probe into Oracle bribery charges

The investigation was launched after the US markets regulator, the Securities and Exchange Commission (SEC) imposed a $23 million fine on Oracle under the Foreign Corrupt Practices Act.

By Anirban Ghoshal

Oct 10, 2022

Oracle

CIOs sharpen their mainframe exit strategies

With skillsets aging, costs accruing, and ends-of-life looming, CIOs are getting serious about divesting their big iron estates, with some opting for the steep journey to the cloud.

By Esther Shein

Oct 10, 2022 10 mins

Cloud Computing Mainframes

Skills and traits of elite product managers

Product management is an increasingly lucrative career path. Do you have what it takes to fill the bill?

By Josh Fruhlinger

Oct 7, 2022 11 mins

Careers Hiring Project Management

7 ways to foster IT innovation

Building a culture of innovation doesn't happen by chance. It requires planning, commitment, and leadership effort. Here are seven tips on how to enhance your group’s innovative spirit and its ability to gain an IT advantage.

By Eric P. Bloom

Oct 6, 2022

IT Leadership Innovation

Bad metrics are worse than no metrics

When it comes to setting goals and assessing your progress toward achieving them, be smart about how you use metrics and what you pay attention to. Not SMART.

By Bob Lewis

Oct 6, 2022

IT Leadership ROI and Metrics

Inside the US Army’s ‘warfighting’ cloud

The US Army first-ever CIO, Dr. Raj Iyer, discusses the ‘game-changing’ impact the cloud, data, and AI are having in support of Ukraine’s fight against Russia and in safeguarding democracy at home.

By Paula Rooney

Oct 6, 2022 10 mins

Analytics Artificial Intelligence Government IT

National Trust’s CIO on the need for sustainability storytelling

Sustainability starts with storytelling and improving visibility across supply chains, says National Trust CIO Jon Townsend.

By Doug Drinkwater

Oct 5, 2022 9 mins

CIO Data Management

Implementation partners get strategic — so should CIOs’ use of them

Seeking to become more transformational, implementation partners are evolving. Here’s how IT leaders can leverage this shift without introducing more risk.

By Yashvendra Singh

Oct 5, 2022 6 mins

IT Strategy

How data can move the needle on supply chain

John Abel, CIO at Extreme Networks, Manesh Patel, CIO and SVP of Sanmina, and Erik Singleton, from North Highland Worldwide Consulting, take a deep dive into the importance of prioritizing a data-driven supply chain to make better informed and more p

By CIO staff

Oct 5, 2022 7 mins

Supply Chain

CIO Guy Hadari on the management skills that set IT leaders apart

After rising through technology, most first-time CIOs are not prepared for management responsibilities. Having made the journey from technologist to enterprise CIO, Biogen’s Hadari knows how to spot management skills on his senior team.

By Martha Heller

Oct 5, 2022 5 mins

IT Leadership

7 signs it’s time for a new CIO job

All good things must come to an end. For some CIOs, the decision to terminate an employment relationship should occur sooner rather than later.

By John Edwards

Oct 4, 2022

CIO Careers IT Leadership

NCMS CIO exploits ‘Great Resignation’ to slash costs, streamline IT operations

National Collateral Management Services’ Group CTO Kapil Mehrotra took a fresh approach to replacing high-cost talent, helping the company’s IT in more than one way.

By Yashvendra Singh

Oct 4, 2022 6 mins

IT Skills

What IT will look like in 2025

Forward-thinking CIOs are mapping out three-year plans that anticipate newly mainstreamed tech, blended teams, democratized IT, and more emphasis on integration, orchestration, and business results.

By Mary K. Pratt

Oct 3, 2022 10 mins

Emerging Technology IT Leadership IT Strategy

Magna’s multicloud fuels auto industry’s future

As a silent force helping to drive next-gen electric vehicles, the automotive multinational is relying on a hybrid multicloud approach to spin up digital twins for designing advanced auto components using vast troves of data.

By Paula Rooney

Oct 3, 2022 7 mins

Automotive Industry Hybrid Cloud Multicloud

P&G turns to AI to create digital manufacturing of the future

The consumer goods multinational company, with help from Microsoft, is adopting the industrial internet of things, digital twin, AI, and machine learning to transform manufacturing at scale.

By Thor Olavsrud

Sep 30, 2022 7 mins

Artificial Intelligence Digital Transformation Manufacturing Industry

How CIOs can help reduce supply chain anxieties

Customers and companies alike are concerned about supply chain disruptions and the impact supply chains have on the environment. Taking a transparent, data-informed approach can help.

By Thornton May

Sep 30, 2022 5 mins

Supply Chain

Data storytelling: A key skill for data-driven decision-making

IT and analytics leaders seeking to convey actionable insights from their organization’s data must learn how to tell compelling stories with data, emphasizing context and narrative.

By Linda Rosencrance

Sep 29, 2022 9 mins

Data Science ROI and Metrics

CIO Sabina Ewing on leading intentionally

The Abbott IT chief discusses how she has built a high-performance IT culture primed to foster digital enablement for years to come.

By Dan Roberts

Sep 29, 2022 8 mins

IT Leadership

NetSuite ERP bolsters automation for HR, supply chain, sales and banking

Appealing to companies that are navigating a global labor shortage and supply-chain problems, NetSuite at its SuiteWorld conference has announced a wide variety of tools across its ERP suite to automate and optimize business processes.

By Anirban Ghoshal

Sep 28, 2022

ERP Systems