News

Microsoft adopts RISE with SAP for internal migration to S/4HANA

After moving its SAP systems to the Azure cloud in 2021, Microsoft is putting SAP in charge of its migration to S/4HANA by signing up for the RISE single-SLA offering.

By Peter Sayer

Mar 24, 2022

ERP Systems Microsoft SAP

What is a chief digital officer? A digital strategist and evangelist in chief

A chief digital officer strategically transforms a companyu2019s technological future in a way many CIOs donu2019t have the bandwidth to do.

By Minda Zetlin and Thor Olavsrud

Mar 24, 2022 7 mins

Careers Digital Transformation IT Leadership

Modernizing the mainframe for the digital era

The venerable platform continues to run critical applications while looking toward a future of open source, cloud, containers, AI, and much-needed new talent.

By Stan Gibson

Mar 24, 2022

Digital Transformation Mainframes

ServiceNow’s San Diego release focuses on personalization and automation

The latest revision of the Now workflow automation platform introduces a new Automation Engine and a customizable user interface, Next Experience.

By Peter Sayer

Mar 23, 2022 6 mins

ITSM Robotic Process Automation ServiceNow

Dine Brands CIO Justin Skelton on what the Board wants to know from CIOs

Boards want to know how you are improving, how you are performing, and whatu2019s the return on investment, says Dine Brands CIO Justin Skelton. So, itu2019s extremely important to be able articulate your performance.

By CIO staff

Mar 23, 2022

Cloud Computing IT Leadership Staff Management

7 traits of indispensable IT leaders

Irreplaceable IT leaders share several common characteristics. Acquiring these traits can put you on the fast track to long-term career success.

By John Edwards

Mar 23, 2022 8 mins

IT Leadership

Google’s Contact Center AI Platform aims to optimize customer service

Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship management) applications in order to optimize and enhance customer service.

By Anirban Ghoshal

Mar 22, 2022

CRM Systems Cloud Computing

Sandbox AQ is Alphabet’s new bet on the future of quantum cryptography

Googleu2019s parent has spun out a team working on novel encryption and navigation systems using quantum techniques.

By Peter Sayer

Mar 22, 2022

Alphabet Encryption Quantum Computing

Nvidia speeds AI, climate modeling

At its annual customer conference, Nvidia is showing off new ways to model and predict the behavior of clouds and more, in the cloud and elsewhere.

By Peter Sayer

Mar 22, 2022

CPUs and Processors High-Performance Computing Science Industry

6 steps for getting troubled projects back on track

Any project can hit a snag for any number of reasons. The key is recognizing when your project has gotten off track and taking a clear, measured approach to setting things right.

By Moira Alexander

Mar 22, 2022 5 mins

Project Management

Private 5G test beds arise to help CIOs vet use cases

Innovation labs are cropping up to enable enterprise CIOs to test a wide array of private 5G applications before rolling out the next-big thing in networking.

By Paula Rooney

Mar 22, 2022 7 mins

Emerging Technology Innovation Private 5G

Data-driven financial planning is still falling short of its potential

A lack of both quality data and automated processes continue to shackle transformation efforts at many organizations.

By Dipti Parmar

Mar 21, 2022

Data Quality Finance and Accounting Systems Robotic Process Automation

Thoma Bravo acquires SaaS company Anaplan for $10.7B

The deal represents the latest private equity buyout in the software sector, which saw tremendous growth throughout the COVID-19 pandemic.

By Charlotte Trueman

Mar 21, 2022

SaaS

State of the CIO, 2022: Focus turns to IT fundamentals

CIOs are once again walking a tightrope between innovation and operational excellenceu2014this time, buoyed by strong LOB alliances and a lingering pandemic glow.

By Beth Stackpole

Mar 21, 2022 14 mins

CIO Digital Transformation Innovation

Ukraine crisis puts global IT outsourcing on edge

IT leaders with service contracts in the region are working quickly to minimize impacts on their partners and projects, while the industry at large braces for price hikes and talent crunches across the globe.

By Stephanie Overby

Mar 21, 2022

Outsourcing

3 trends driving transformation decisions in healthcare IT

At the ViVE 2022 health IT conference, CIOs had plenty to talk about as the industry transforms

By David Chou

Mar 18, 2022 4 mins

Digital Transformation Healthcare Industry

7 signs you’re ready to hire a career coach — and 3 signs you’re not

A career coach is an expert in career planning who offers certified expertise in resume building, negotiation, interviewing, and motivation to help maximize your potential — but only if you're willing to put in the work.

By Sharon Florentine

Mar 18, 2022

Careers

3 factors impacting your cloud security

As more organizations move to cloud solutions, CIOs need to rethink how they monitor for vulnerabilities and adopt more modern security postures.

By Anna Frazzetto

Mar 18, 2022

Cloud Security

Don’t ignore virtual reality as you plan the future workplace

The shift toward more distributed workforces may accelerate workplace adoption of VR. For CIOs, now is the time to consider practical IT issues like cost, security, infrastructure, and ownership.

By Alan Earls

Mar 18, 2022 9 mins

Collaboration Software Emerging Technology Virtual Reality

Snowflake launches healthcare SaaS, data marketplace and consulting services

Snowflake has launched a cloud-based, data-sharing platform for the healthcare industry that brings together the companyu2019s core SaaS data warehousing, analytics and business intelligence offerings with a data marketplace and consulting services o

By Anirban Ghoshal

Mar 17, 2022

Data Warehousing SaaS

How Toronto’s airport modernized its IT operations by changing the vendor relationship

GTAA CIO Martin Boyer moved away from the traditional order-taker relationship to give Wipro both execution autonomy and an incentive to be efficient.

By Linda Rosencrance

Mar 17, 2022 10 mins

IT Leadership Vendor Management

3 data and analytics trends that will dominate 2022

In 2022, visibility into the supply chain, accurately valuing data products, and leveraging data for sustainability and optimization will be critical.

By Thor Olavsrud

Mar 17, 2022

Analytics Data Mining Data Science

Q&A: Building a future-ready IT workforce

To gain first-mover advantage, optimize your talent strategy with last-mile training on the skills of mass disruption, says Will Markow, vice president of applied research and talent at Emsi Burning Glass.

By Dan Roberts

Mar 17, 2022

Hiring IT Skills IT Training

CIO Resume Makeover: How to write for your audience

In this resume makeover, Stephen Van Vreede helps an IT executive find a theme for his resume and shape the message for the right audience.

By Sarah White

Mar 17, 2022 7 mins

Resumes

Microsoft’s partner program gets a cloud overhaul

Microsoft is rebranding its partner program for the cloud u2014 and updating its rules for membership. CIOs should be aware of the changes as suppliers and service providers push to meet the new criteria.

By Peter Sayer

Mar 16, 2022

Microsoft

Return to office? Leaders, workers don’t see eye to eye, study says

CIOs could be called on to help make the office worth the commute, or the remote working experience more inclusive.

By Peter Sayer

Mar 16, 2022

IT Leadership Staff Management

How CommScope restructured IT for better business partnership

To enable the global high-tech companyu2019s business transformation, CIO Praveen Jonnala and the IT team asked themselves, u2018Who do we want to be?u2019 The result is a reimagined IT organization with empathy and humility at the core.

By Martha Heller

Mar 16, 2022

Digital Transformation IT Leadership

André Mendes: ‘Status quo’ is the CIO’s riskiest strategy

Maintaining the status quo ensures constant decay in your ability to respond to your environment, warns the U.S. Department of Commerce CIO.

By CIO staff

Mar 16, 2022

Government Government IT Hiring

10 hard truths of change management

For IT, change is constant u2014 so too is the need to assess, address, and reinforce your organizationu2019s ability to adapt and transform.

By Stephanie Overby

Mar 16, 2022 9 mins

Change Management IT Leadership

What is synthetic data? Generated data to help your AI strategy

Artificially generated data can be used in place of real historic data to train AI models when actual data sets are lacking in quality, volume, or variety.

By Maria Korolov

Mar 15, 2022 11 mins

Artificial Intelligence Machine Learning

Black CIO hopefuls look to level up

Todayu2019s rising tech executives reflect a growing diversity in IT even as the profession has a ways to go in reflecting society.

By Mary K. Pratt

Mar 15, 2022 10 mins

Diversity and Inclusion IT Leadership

How CIOs become IT thought leaders

IT thought leadership increases the value of IT to the organization, enhances the reputation of the CIO and other IT executives, and helps IT get a seat at the business strategy table. Hereu2019s how to get there.

By Eric P. Bloom

Mar 15, 2022

CIO Careers IT Leadership

My company doubled in size in 2021. Here’s what I learned about diversity in hiring.

A critical need to hire more software engineers was an opportunity to increase the diversity of our teams. But the pool of applicants showed the depth of the challenge.

By Jeremy Duvall

Mar 14, 2022 11 mins

Diversity and Inclusion Engineer IT Skills

CIOs get strategic about IT talent retention

With talent retention becoming increasingly essential, CIOs are rethinking their approaches to leadership, IT culture, team communication, and the value of work.

By Esther Shein

Mar 14, 2022

IT Leadership Staff Management

LinkedIn and Year Up partner for a more diverse IT future

LinkedIn is encouraging its employees to make a difference through a partnership aimed at priming the careers of young adults from communities underrepresented in IT.

By Sarah White

Mar 14, 2022 8 mins

Diversity and Inclusion IT Training

5 pillars of a strong IT culture

Establishing and sustaining a positive IT culture is more of a journey than a quick jump and begins with trust, empathy, and humility.

By Praveen Jonnala

Mar 14, 2022

IT Leadership

Employee retention: 10 strategies for retaining top talent

A comprehensive employee retention program is a key differentiator in tight talent markets. Here's how to reduce employee turnover, retain top talent, and establish an engaged workforce.

By Mary K. Pratt and Sharon Florentine

Mar 12, 2022 13 mins

Hiring Staff Management

The rule of 30: The metric your job search needs

How many people would recommend you for a CIO job? If itu2019s not at least 30 power brokers, you have more relationships to grow, says executive recruiter Kristen Lamoreaux.

By Maryfran Johnson

Mar 11, 2022 5 mins

Careers

IFS, Bearing Point launch services joint venture Arcwide

Cloud ERP provider IFS and Dutch consulting firm Bearing Point are launching a new company, Arcwide, to capitalize on the growing demand for technology services.

By Anirban Ghoshal

Mar 11, 2022

ERP Systems Mergers and Acquisitions Professional Services

Cloud, SaaS boost Oracle sales, but competition exacts costs

While Oracle reported revenue growth on the back of cloud services and SaaS sales, net profit plunged, dragged down by the heavy costs of keeping up with the competition.

By Anirban Ghoshal

Mar 11, 2022

Cloud Computing Technology Industry

How to find a new job while you’re still employed

Job searching while you already have a paycheck has advantages but comes with risks. The following 10 tips can help you with your job hunt u2014 without getting cut.

By Johanna Ambrosio

Mar 11, 2022

CIO IT Jobs IT Strategy

What every Canadian CIO needs to know about data sovereignty

The potential for changes to data protection rules should be top of mind for Canadian organizations.

By Emily Jackson

Mar 10, 2022

Data Privacy Regulation

The hard truth about lifecycle management

Lifecycle management should head off crises in the making but doesnu2019t. Instead, consider u2018version currency managementu2019 and stave off catastrophe by being tactical about keeping systems current.

By Bob Lewis

Mar 10, 2022

Application Life Cycle Management System Management

The mainframe is dying: Long live the mainframe application!

Fujitsu will stop making mainframes in the next nine years u2014 but it, and mainframe rival IBM, are taking steps to give mainframe applications an afterlife in the cloud.

By Peter Sayer

Mar 10, 2022

Mainframes

UAB IT helps fuel genomic breakthroughs

The University of Alabama-Birminghamu2019s digital transformation is compounding what its scientific researchers can achieve. Systems that work in synergy with scientists is key, says CIO Dr. Curtis Carver.

By Paula Rooney

Mar 10, 2022

Digital Transformation

How Etihad taps data science to optimise airline operations

Using data science tools, Etihad has been able to forecast the ground staffing needed to manage passenger arrivals, as well as automate and categorize incoming email inquiries.

By Arun Shankar

Mar 9, 2022

Data Science

3G shutdown paves the way for 5G, but there’s a catch

Carriers are ushering in the end of perhaps the most widely used technology of the past 20 years, which presents some unforeseen challenges for businesses.

By Ed Fox

Mar 9, 2022

5G Cellular Networks Telecommunications