News

IDEXX CIO Ken Grady: Why you need to be a commercial CIO

The CIO role is the only IT job where youu2019re not being hired by someone in IT, says IDEXX CIO, Ken Grady. That career-changing realization pushed him towards a more collaborative relationship with his peers in sales and marketing.

Papa Johns IT turns to Splunk for Super Bowl spike

The pizza delivery and carryout chain has established a real-time monitoring system in the cloud to ensure its pizza-making operations go smoothly, even under high demand.

Hear from AstraZeneca, Prudential Financial, Target and more at CIO’s Future of Work Summit

Walgreens Boots Alliance gets personal with AI

The pharmacy chain is leveraging its cloud-first digital transformation to better serve its customers, thanks to a data foundation retooled for speedier analytics and the latest machine learning technologies.

IBM to offer cloud hosting for S/4HANA

SAP has named IBM its first u201cpremium supplieru201d for Rise with SAP, allowing it to host S/4HANA in the IBM Cloud as part of an all-in-one offering with IBMu2019s consulting services.

CIOs set long-term hybrid work strategies

CIOs are fully immersed in designing hybrid workscapes tuned for collaboration and productivity as they reimagine the core processes and culture of the modern hybrid enterprise.

5 project management resume tips

To get your foot in the door, you need to explain the impact youu2019ve had on projects u2014 and bring the numbers to prove your worth.

Your AI strategy’s secret ingredient

Taking a people-centered approach to rolling out artificial intelligence initiatives is the key to success, experts say. Hereu2019s how to ensure your AI efforts are u2018augmentingu2019 the value employees bring to their work.

Generac CIO Tim Dickson: Why CIO reporting relationships matter for digital transformation success

The 62-year old Fortune 1000 manufacturing company is transforming into an energy technology solutions provider, with IT at the forefront. CIO Tim Dickson shares his thoughts on how data is creating new business opportunities and how reporting to the

Overcoming tech debt on the path to modernization

Lack of visibility into what you have can stand in the way of cloud migration.

The CIO’s no-bull guide to effective IT

Building effective IT 101: Looking to run a successful 21st century, digital-ready IT organization? Hereu2019s an overview on how to pull it all together.

CIOs make the leap to business leadership

As lines between business and IT blur, IT leaders are contemplating careers beyond IT, taking on hybrid business-IT roles or making the full-on move to business leader.

Microsoft Azure Data Scientist Associate certification guide

Data scientists are in high demand. Hereu2019s our guide to Microsoftu2019s Azure Data Scientist Associate certification.

PLM buyer’s guide: Top 15 product life cycle management vendors

From design to service and beyond, product life cycle management (PLM) suites and platforms help coordinate the work of developing, maintaining, and improving products of all stripes.

A tsunami of IT project disasters is on the horizon

No garden-variety u2018over budget and behind scheduleu2019 project failures here. Weu2019re talking spectacular failures that disrupt supply chains, delay the reporting of financials, and blow up the careers of seemingly competent executives.

6 ways to bridge the customer-engineer gap

Itu2019s important for engineers to ask themselves, u201cWhy do I write code?u201d The answer is critical to a successful organization, because at the other end of code is a customer.

10 Azure cost management tips

Moving to the cloud means paying for computing and services very differently. Understanding how you use Microsoft's public cloud is critical for managing your costs.

What is servant leadership? A philosophy for people-first leadership

Servant leadership is a service-first framework for management that prioritizes employee growth and empathetic leadership.

Reimagining IT at Liberty Mutual

Like many IT leaders, James McGlennon has been on a journey to transform IT to support a new era of business productivity, a move accelerated and shaped by the pandemic.

5 steps for finding value in the cloud

What do companies with successful cloud strategies know that their peers donu2019t? Where to look for value.

SAP sees RISE in its fourth-quarter revenue

Higher renewals and a marked shift to cloud-based revenue as a result of its RISE program are making the company more optimistic about its ambition of reaching annual cloud revenue of u20ac22 billion by 2025.

Making a difference: IT leaders uplift their communities

Volunteer work can help lend new purpose and breathe new life into your IT career, say senior tech leaders who have offered their skills for meaningful community tech and STEM projects.

As attention turns to UCaaS and CCaaS, focus on the unified experiences of people

Integrating communications and collaboration capabilities across the business is critical as workplace dynamics shift. Make sure you frame the tech discussion around customer and employee experiences.

Supply chain analytics: 5 tips for smoother logistics

Organizations are increasingly turning to data analytics to navigate supply chain disruptions and to enhance their SCM efforts. Hereu2019s how to do it right.

9 ways CIOs will fail to support hybrid work in 2022

The heroic work CIOs did in facilitating all-remote workplaces isnu2019t enough to tackle whatu2019s next. Hybrid success requires the right investments, a new mindset, and widespread cultural changes.

7 tips for containing project scope

Curtailing scope creep is always top of mind for project managers. Here's how to ensure your project meets its intended purpose, goals, and scope requirements.

NetSuite brings real-time forecasting to cash management

One new ERP dashboard offers real-time cash forecasting without use of third-party integrations, and another adds a layer of data analytics to projects.

How the Log4j Grinch stole Christmas (with apologies to Dr. Seuss)

Attacks on open source software are increasing, which requires deeper scrutiny of development practices and processes

US Xpress goes digital for the long haul

Digital transformation positions the freight carrier well in a tight market for truckers, paving the way for improved operations and data-driven decision-making.

14 API strategy gotchas to avoid

Enterprises are increasingly looking to APIs to make their services more interoperable u2014 and more profitable. But beware the following issues that could undercut the value of your API.

4 ways to mature your digital automation strategy

When it comes to realizing the benefits of digital automation, maturity matters. Here's what CIOs need to know to assess and advance their automation efforts.

IBM sheds some Watson Health assets, refocuses on AI and cloud

In selling the data-based part of its Watson Health business to an investment firm, IBM signals that it wants to concentrate on core AI technology.

Trusted advisors: 8 tips for developing a dependable network

No CIO has all the answers. Strategic vendors, consultants, former colleagues, CIO peers u2014 all can provide valuable counsel if you know how to develop advisory relationships that work.

MassMutual’s Gareth Ross: The hardest work of analytics “sits around the edges”

Two mistakes that can stymie analytics efforts: Underinvesting in data engineering and underestimating the importance of establishing cultural norms so that people want to use machine learning models.

A platform model drives digital innovation at Zoetis

As CIDO of the global $6.7B animal health business, Wafaa Mamilliu2019s job is to find new areas of revenue generation.

Baker Hughes CIO Jen Hartsock on balancing speed and perfection

The digital technology leader discusses the importance of vulnerability in leadership and what it takes to attract, develop, and retain awesome talent.

IT leaders should measure and balance fairness in AI models, Forrester says

Eliminating bias in artificial intelligence is increasingly an issue as more enterprises use it in their services.

Business leaders take aim at the CIO role

As the top technology spot becomes more strategic, tech-savvy business leaders are stepping into the ring, giving traditional IT up-and-comers a run for the CIO role.

When Preparing for Zero Trust—Collaboration is Essential

For Zero Trust to be implemented smoothly, it must be coordinated among many groups within the enterprise. Letu2019s take a closer look at those efforts.

3 areas where AIops excels — and 2 where it still falls short

AIops speeds IT discovery and troubleshooting, but it isnu2019t magic. And operations staff must still prepare the data for machine learning and manually solve some issues.

Key challenges with iPaaS and how to resolve them

More businesses are eyeing Integration Platform-as-a-Service models to standardize data integration capabilities and unlock new insights.

What is TQM? A company-wide strategy for customer satisfaction

Total quality management (TQM) helps bring your entire organization together with one main goal: continually improving processes and products to ensure customer satisfaction.

Top IT takeaways from Microsoft’s $68.7B acquisition of Activision Blizzard

Microsoft says it will trade its workplace culture for Activision Blizzardu2019s metaverse building blocks u2014 potentially bringing a new meaning to the title of software architect. Hereu2019s what else CIOs should know.

How to know when AI is the right solution

Business value, training data, and cultural readiness are essential for AI success. Without all three, traditional solutions are your best bet.

Oracle scores another legal victory against Rimini Street

The third-party support provider has been caught using files provided by Oracle to one customer to help others, in breach of a 2018 injunction.

Ericsson’s Tony Caesar: It’s not about clocking hours, it’s about clocking results

The telecommunications companyu2019s head of IT for North America discusses the companyu2019s u201cway of workingu201d and finding opportunities in the hybrid workplace.

8 top priorities for CIOs in 2022

2022 promises to be both exciting and challenging for IT leaders. To get the most value from IT in the year ahead, tech chiefs should focus on the following key initiatives.

Camira Fabrics weaves together EDI and API integrations

What began as a move to bring EDI management in house led to the creation of new APIs for shipping, and has opened the door to future infrastructure modernization.

10 CIO resolutions for 2022

Is advancing your career on your personal to-do list for the new year? Let these ideas be your guide.

Unlikely partners: How CIOs and CMOs can collaborate

In todayu2019s digital-focused, customer-centric business world, CIOs and CMOs are putting aside tech budget tussles to work side by side in driving business value.