feature Make an impact: 12 tech-focused D&I nonprofits worth donating to Looking to make a difference? Consider donating to or partnering with any of these 12 nonprofit organizations dedicated to supporting diversity, inclusion and equity in IT. By Sarah K. White Feb 15, 2021 Diversity and Inclusion Staff Management Technology Industry opinion What will ensure the continued ascent of telehealth technology? Telehealth is at a crossroads. Here are three things health systems must consider before investing further in telehealth technology. By Paddy Padmanabhan Feb 12, 2021 Cloud Computing Digital Transformation Healthcare Industry opinion 5 starting points for agile transformation Legacy systems and complexity can make agility difficult, but not impossible. Here are five steps any company can take to achieve agility. By Diana Bersohn Feb 11, 2021 Digital Transformation IT Leadership IT Strategy feature Organizational learning: Your key to AI success Instituting formal processes to embrace the learnings of small-scale AI efforts and promulgate them throughout the enterprise is essential to business transformation. By Maria Korolov Feb 11, 2021 11 mins Artificial Intelligence Machine Learning feature CIO playbook: Building better relations with boards Tech-savvy boards lead to better business outcomes. Hereu2019s how IT leaders can help ensure their boards are among ITu2019s biggest supporters. By Esther Shein Feb 10, 2021 C-Suite IT Leadership opinion Why the ‘experience of things’ lies at the heart of digital transformation Employee, customer, and ecosystem form the core experience pillars required for transforming your business. By Dave Smith Feb 9, 2021 Change Management Digital Transformation Employee Experience feature The future of work: Coming sooner than you think What will your worklife be like years from now? Today's work-from-home world has given us a glimpse of the future, as these five articles from CIO, Computerworld, CSO, InfoWorld, and Network World illustrate. By Eric Knorr Feb 8, 2021 5 mins Agile Development Change Management Remote Work feature 7 key questions facing the future of work A global pandemic raised the bar for IT's capabilities. IT leaders say 2021 will be even more challenging. By Stacy Collett Feb 8, 2021 11 mins BPM Systems Digital Transformation Remote Work feature 5 tips for retaining diverse hires Diversifying your workforce goes beyond just setting a hiring strategy. You have to overhaul your culture to ensure new hires feel welcome and can thrive. By Sarah K. White Feb 5, 2021 10 mins Diversity and Inclusion Hiring Staff Management opinion Risk, the misunderstood discipline Knowing the difference between risk appetite, tolerance, and threshold enables better decision making about technology investments to drive the business forward. By Rachel Curran Feb 4, 2021 IT Leadership Risk Management Security feature 8 goals every project manager should aspire to achieve If the pandemic has taught project managers anything, it's that uncertainty is here to stay. Here are the new goals project managers must focus on to be an indispensable strategic partner. By Moira Alexander Feb 4, 2021 IT Leadership Project Management Tools feature Career roadmap: Business intelligence analyst Data is often described as the 'new oil'. But while most understand the importance of data, it is the business intelligence analysts who are able to extract the value from data. As business intelligence technologies continue to grow in popu By Bob Violino Feb 4, 2021 Business Intelligence Careers feature How top tech companies are addressing diversity and inclusion Black Lives Matter protests have spurred many organizations to reassess equity and diversity in their respective industries. Here's how five tech giants — and one small standout — have responded to calls for improved inclusion in tec By Sarah K. White Feb 4, 2021 18 mins Diversity and Inclusion Staff Management Technology Industry feature Digital CX: The key to thriving through the pandemic IT leaders have undertaken a variety of digital initiatives to improve customer experience (CX) throughout the pandemic. Here CIOs discuss their efforts to bolster their corporate brands. By Clint Boulton Feb 3, 2021 Digital Transformation IT Leadership interview How technology creates an ecosystem of learning at Walden University Walden CIO Karthik Venkatesh discusses how the university is leveraging SaaS, RPA, AI, and more to maximize student success. By Martha Heller Feb 3, 2021 8 mins Artificial Intelligence Robotic Process Automation SaaS feature Top 7 ERP trends for 2021 Cloud, AI and mobility take hold, as enterprises seek improved integration, democratization of application development and a greater emphasis on customer experience. By Neal Weinberg Feb 2, 2021 ERP Systems Enterprise Applications Technology Industry feature What is a chief analytics officer? The exec who turns data into decisions A chief analytics officer leads an organization's data analytics strategy, driving data-related business changes in an effort to transform your company into a more analytics-driven one. By Minda Zetlin, Thor Olavsrud Feb 2, 2021 10 mins IT Leadership news ‘Rise with SAP’: SAP bets on migrating your ERP to its cloud Christian Klein says SAPu2019s new business transformation as a service offering will reduce TCO. Users groups are skeptical given sketchy details. By Peter Sayer Feb 1, 2021 Digital Transformation SAP Technology Industry feature 10 IT budgeting mistakes to avoid Cost savings remains a huge area of focus for IT leaders, who have a ways to go before they master the complex task of building a great IT budget. By Mary K. Pratt Feb 1, 2021 10 mins Budgeting IT Leadership feature CarMax’s product-based approach to IT pays off CIO Shamim Mohammad years ago laid the groundwork for fast-tracking an omnichannel sales platform despite the pandemic, by embracing cross-functional product teams. By Peter Sayer Feb 1, 2021 Digital Transformation IT Leadership feature IT Resume Makeover: Cut down details to stand out as a leader Experience and accomplishments are often buried deep in the details of an IT resume. Learn how to trim the fat and surface what recruiters need to know up top in this resume makeover. By Sarah K. White Jan 29, 2021 CIO Careers Resumes feature The new data challenge: Raising your company’s ESG IQ Environmental, social, and governance (ESG) issues are now a top board concern, with employees and investors alike expecting companies to take an active role in improving society. CIOs have an opportunity to flex their data management expertise, serv By Maryfran Johnson Jan 28, 2021 5 mins CIO Careers Data Management interview How one CIO (and hockey coach) turns players into leaders Veteran CIO Tyler Best provides his team with accountability, board exposure, and continual feedback to turn them into tomorrowu2019s IT leaders. By Martha Heller Jan 27, 2021 Careers IT Leadership feature 7 interview mistakes that cost you key IT hires A subpar interview process is a chief reason why IT pros turn down job offers. Here's how your hiring team may be sabotaging its chances of landing top talent in a tight market. By Christina Wood Jan 27, 2021 12 mins Careers IT Leadership Staff Management feature 10 dark secrets of robotic process automation RPA promises to streamline workflows, glue together legacy systems, and empower business users to solve their own problems. But beneath the big wins lurk hidden issues worth addressing. By Peter Wayner Jan 26, 2021 BPM Systems Digital Transformation Robotic Process Automation feature At FedEx, sensors and analytics fuel COVID-19 vaccine distribution FedEx is relying on insights from its SenseAware ID IoT system and Microsoftu2019s Azure machine learning software to ensure coronavirus vaccines reach their final destinations. By Clint Boulton Jan 26, 2021 Analytics Digital Transformation Supply Chain Management Software analysis 5 ways to accelerate digital business in 2021 Digital business acceleration is the most important trend Gartner sees in the market right now. Here's how CIOs can free up resources to make that possible. By Stephen Smith Jan 25, 2021 Digital Transformation IT Leadership feature 7 tips for modernizing data management Data is an enterprise's lifeblood. Don't let poor management drain away your organization's most precious resource. By John Edwards Jan 25, 2021 Analytics Data Management Master Data Management opinion 7 ways to sabotage your shift to agile The drumbeat to implement agile just keeps getting louder. Hereu2019s how to ensure certain failure. By Bob Lewis Jan 22, 2021 Agile Development Project Management Software Development opinion How engineering transformed a legacy business–and redefined ‘done’ Agero turned its contact center-based business into a digital-first, consumer-centric company u2013 and unlocked engineering talent along the way. By Christine Heckart Jan 21, 2021 CRM Systems Digital Transformation IT Leadership opinion How DMaaS eliminates data silos and 4 tips for choosing a provider For CIOs caught in an ever-growing web of complicated data silos, data management as a service can help drive a competitive business advantage. By Zeus Kerravala Jan 21, 2021 Cloud Computing Data Management Security feature 15 SLA mistakes IT leaders still make From treating service-level agreements as a one-time exercise to failing to establish escape clauses, IT leaders should avoid these pitfalls when partnering with IT service and cloud partners to drive business value. By Stephanie Overby Jan 21, 2021 Budgeting Cloud Computing Outsourcing opinion 5 critical steps to relaunch a transformation initiative Across all markets, transformation programs that have been on hold for close to a year are being launched or relaunched. Here's how to make sure your transformation stays on the right track and lower your systems integrator spend by 15-20%. By John Belden Jan 20, 2021 Digital Transformation ERP Systems Outsourcing feature Cloud, telco providers show the promise of 5G edge Fueled by vendor innovation, interest in 5G wireless networks and edge computing is growing, but IT leaders must first evaluate the cost and efficacy of these converging technologies before committing. By Clint Boulton Jan 20, 2021 5G Edge Computing Technology Industry opinion At CES, a new era of hardware addresses the work-from-home shift New business laptops feature stronger, smarter security and collaboration-friendly enhancements. By Mike Feibus Jan 19, 2021 4 mins Computers Laptop Security Laptops feature 7 signs it’s time to kill an IT investment Saying good-bye is hard to do. Worse, however, is pouring precious resources into a project that's doomed to failure. By John Edwards Jan 19, 2021 Budgeting IT Leadership opinion 3 questions guiding your SAP transformation to S/4HANA Address these key issues to tailor a migration to the contours of your SAP landscape By Steele Arbeeny Jan 14, 2021 Cloud Computing Enterprise Architecture SAP feature Product-based IT: A bold shift to business value IT leaders are swapping out project-based IT service delivery in favor of product development models predicated on business outcomes. By Clint Boulton Jan 14, 2021 IT Leadership IT Strategy opinion Lessons in diversity: How PDX Women in Tech overhauled board recruitment In less than two years, the board of the Portland, OR-based nonprofit has gone from 80% white and cisgender and no LGBTQ representation, to 80% BIPOC with LGBTQ+ representation. Here's how we did it. By Elizabeth Stock Jan 14, 2021 9 mins CIO Careers Diversity and Inclusion feature January 2021: The race to digital The pandemic put the need for digital advancement in the spotlightu2014and CIOs have responded by fast-tracking technical and cultural transformations. By CIO staff and contributors Jan 13, 2021 Analytics Digital Transformation IT Leadership feature Hybrid work model helps VMware navigate the pandemic The software makeru2019s hybrid work model enables employees to work almost anywhere, an effort that includes new conference room tech and experiments with meetings conducted in virtual reality. By Clint Boulton Jan 12, 2021 IT Leadership Remote Work Staff Management feature Top 8 challenges IT leaders will face in 2021 Facilitating the future of work and securing a hybrid working environment top the list of tough, pandemic-inflected issues IT leaders must navigate this year. By Paul Heltzel Jan 12, 2021 10 mins Budgeting IT Strategy Remote Work feature The CIO’s next key role: Change agent For today's IT leaders, change management is more than technical. It's about spearheading cultural transformation at every level of the business. By Beth Stackpole Jan 11, 2021 11 mins CIO Change Management Digital Transformation feature What IT leadership looks like in 2021 As IT leaders meet the challenges of the COVID era, only one thing is assured u2013 more change is coming sooner than you think. By Eric Knorr Jan 11, 2021 IT Leadership IT Management IT Strategy opinion From risk mitigation to business enabler: The role of CISOs in 2021 Existing and new challenges, from supply chain hacks to 5G rollouts, will continue to test the expanded role of security teams. By Rick Grinnell Jan 11, 2021 Phishing Ransomware Remote Work opinion AI and automation are linchpins for post-pandemic business success These powerful technologies, partnered with human counterparts, can actually help businesses become more human and deliver greater value to customers. By Brian Solis Jan 8, 2021 Artificial Intelligence Machine Learning Robotic Process Automation opinion How CIOs can (and should) measure business outcomes There are two kinds of measurements in business: one to assess performance and the other to provide intelligence. The smart CIO needs to do both. By Adib C. Ghubril Jan 8, 2021 4 mins CIO IT Leadership opinion 4 themes for healthcare CIOs in 2021 2020 was a nightmare of a year for healthcare providers. The new year provides an opportunity to get back on track. By David Chou Jan 7, 2021 Digital Transformation Healthcare Industry IT Leadership feature 4 attributes of future-ready IT leaders In these turbulent times, one thing is certain, say top CIOs: What got you here won't get you there. By Dan Roberts Jan 7, 2021 11 mins CIO Careers IT Leadership feature Software accessibility: An overlooked business imperative Accessibility is an area enterprises often fail to consider as they forge ahead with digital transformations and software development. Hereu2019s why u2014 and how u2014 this should change. 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