opinion 12 dark secrets of AI With the drumbeat for AI across all industries only getting louder, IT leaders must come to grips with the dark secrets of working with artificial intelligence to glean business insights. By Peter Wayner Jan 6, 2021 Analytics Artificial Intelligence Machine Learning interview How Cargill IT is helping to solve the world’s food problems CIO Justin Kershaw describes what he looks for in his senior leaders and how the $114 billion agriculture company uses data from low-Earth orbit satellites and distributed ledger technology to bring transparency to the food supply chain. By Martha Heller Jan 6, 2021 Analytics Big Data Blockchain opinion Beyond the hype: Preparing for 5G (if you need it at all) 5G's upside is great, but the downside lies in its misunderstanding and misalignment with business objectives. By Ed Fox Jan 5, 2021 3 mins 5G Mobile Small and Medium Business opinion How (and why) to address systemic racism through community engagements Extending your diversity, equity and inclusion (DE&I) strategy beyond the IT department and into the local community can have a positive impact on your organization's DE&I efforts and could play an integral role in eradicating systemic r By Damon Carter Jan 4, 2021 10 mins Diversity and Inclusion IT Leadership feature 9 IT resolutions for 2021 IT leaders share their visions on how they hope to transform their teams, their organizations, and themselves in the new year. By Mary K. Pratt Jan 4, 2021 11 mins BPM Systems Business IT Alignment Robotic Process Automation feature The biggest enterprise technology M&A deals of 2020 It's been such a noisy year that many enterprise technology acquisitions have passed almost unnoticed. Salesforce.com's $27.7 billion offer for Slack , though, serves as a reminder how active the merger market has been. By Peter Sayer Dec 30, 2020 15 mins Mergers and Acquisitions Technology Industry feature 5 tips for leading IT remotely With WFH and hybrid workplace strategies stretching into 2021, IT leaders must settle in to new work habits to ensure success in leading IT from afar. By Bob Violino Dec 30, 2020 IT Leadership Remote Work feature PMP certification: How to ace the Project Management Professional exam Approximately two out of five people fail their first attempt at the PMP exam. The following overview of the PMP certification will help you ace the exam on your first try. By Moira Alexander Dec 30, 2020 Certifications IT Skills Project Management Tools feature Top CIOs and IT organizations of 2020 Our CIO 100 and CIO50 awards recognize outstanding IT leadership in the US, UK, Southeast Asia, India, Australia, and New Zealand. By CIO staff Dec 28, 2020 6 mins CIO Technology Industry feature IT leaders’ top 15 takeaways from 2020 From ITu2019s resilience to the importance of being intentional, CIOs share insights on what 2020 has taught them about ITu2019s value to the business and what it means to work as a team. By Mary K. Pratt Dec 28, 2020 IT Leadership feature 10 lies CIOs tell themselves If Achilles had been a CIO, self-deception would be his heel. He'd be sure business-IT alignment is tight, information security bulletproof, and all projects come in on time. CIOs set the stage for disaster by fooling themselves. By Bob Lewis Dec 23, 2020 IT Leadership IT Strategy opinion Why ERP projects fail: Finding the gaps in your program plans Skipping steps in the implementation process can cost your company dearly. Here's what to look foru2014and look out for. By John Belden Dec 22, 2020 ERP Systems IT Leadership Project Management feature 4 trends fueling hybrid-work strategies in 2021 In 2021, IT leaders will equip reconfigured corporate offices with hoteling and contract-tracing tools and automate more business processes while extending their cybersecurity coverage. By Clint Boulton Dec 22, 2020 IT Leadership Staff Management opinion Healthcare digital transformation: 5 predictions for 2021 Consumerism, telehealth, and the learnings from the pandemic will drive priorities in the year ahead. By Paddy Padmanabhan Dec 21, 2020 Digital Transformation Electronic Health Records Healthcare Industry feature Customer-focused IT: A key CIO imperative, post-COVID The pandemic has amplified the need to reach customers through digital channels. Hereu2019s how IT leaders in nearly every industry are responding. By Beth Stackpole Dec 21, 2020 Digital Transformation IT Leadership IT Strategy feature Carrier and AWS partner on innovative cold-chain platform The cold-chain storage specialist and public cloud provider are building a digital logistics network for perishables such as food and medicines. By Clint Boulton Dec 21, 2020 Cloud Computing Digital Transformation IT Leadership opinion Precision transformation starts with a wide-angle lens These 5 steps can help you capture big-picture transformation needs and execute on the things that really matter. By Michael Bertha Dec 18, 2020 9 mins Digital Transformation IT Leadership how-to 6 tips for managing your project budget Budget overruns are a project manager's nightmare. These budget management strategies will keep your project budget under control and your stakeholders happy — even during uncertain times. By Moira Alexander Dec 18, 2020 7 mins IT Leadership Project Management Tools feature 6 tips for managing your project budget Budget overruns are a project manager's nightmare. These budget management strategies will keep your project budget under control and your stakeholders happy — even during uncertain times. By Moira Alexander Dec 18, 2020 7 mins Project Management opinion Retail reimagined: DENT open switch network platform paves the way for better experiences Combined with commercial off-the-shelf hardware, the open source NOS could drastically slash the cost of networks By Trishan de Lanerolle, Linux Foundation Dec 17, 2020 Edge Computing Networking Retail Industry feature 7 reasons your AI strategy isn’t working Where did it all go wrong? Instead of achieving success, many new AI adopters are tripping into common pitfalls that derail the technology's benefits. Here's how to get back on track. By John Edwards Dec 17, 2020 8 mins Analytics Artificial Intelligence feature Phillip Morris CTO scraps bimodal IT for consumer-centric model The companyu2019s technology transformation ties together back-office and customer-facing digital channels, says CTO Michael Voegele. By Clint Boulton Dec 17, 2020 5 mins Digital Transformation IT Leadership opinion Balancing innovation and optimization How online trading platform Robinhood dealt with hyper-growth, Kubernetes, and getting the goals right By Christine Heckart Dec 16, 2020 Innovation Software Development interview Driving Emerson’s evolution from electronics to smart devices To ensure that Emerson makes products customers care about, CIO Jake Fritz leads through empowerment, engagement, and collaboration. By Martha Heller Dec 16, 2020 CIO Digital Transformation IT Leadership feature Perfect strangers: How CIOs and CISOs can get along The rise of security as a strategic imperative has altered the relationship between IT and infosec leaders. Hereu2019s how CIOs and CISOs can become better partners. By Esther Shein Dec 16, 2020 CIO IT Leadership Security opinion Measuring IT project success post-COVID—and 4 leadership lessons learned Despite challenges, the pandemic has unearthed opportunities from both a technology and strategic standpoint and has introduced new ways to measure the business value of digitization projects. By Nimesh Mehta Dec 15, 2020 7 mins Digital Transformation IT Leadership Project Management feature Top 5 strategic priorities for IT leaders in 2021 IT leaders from tech, insurance, and finance sectors share their strategic priorities for 2021. Self-service solutions, edge computing, analytics, and low-code development top CIOs' roadmaps. By Clint Boulton Dec 15, 2020 7 mins Data Science Edge Computing Machine Learning opinion Strike a balance: Ensuring secure remote work without hindering productivity The expanded remote workforce requires a balanced, secure approach to accessing data, apps, and systems. By Anne Taylor Dec 14, 2020 Collaboration Software Remote Work Small and Medium Business feature 5 challenges every multicloud strategy must address Managing multiple providers in a single environment poses distinct challenges. Hereu2019s how to ensure your multi-cloud strategy is secure, harmonious, and cost-effective. By Bob Violino Dec 14, 2020 Cloud Computing feature Rémy Cointreau ports SAP to the cloud to help sell more cognac The French liquor company blended its two SAP instances and migrated them to Googleu2019s cloud to gain a better understanding of its customers. By Peter Sayer Dec 14, 2020 Cloud Computing ERP Systems SAP opinion Want to boost customer loyalty in this era of uncertainty? Start with your service teams The right technology investments are more critical than ever in helping agents deliver exceptional customer service. By Brian Solis Dec 11, 2020 Digital Transformation HRIS Marketing Software news analysis SAP rolls out RPA, low-code tools to help cut dev debt At its annual developer conference, SAP rolled out not one but three new automation technologies, hoping to recruit citizen developers to its platform. By Peter Sayer Dec 11, 2020 ERP Systems SAP Technology Industry feature IT Resume Makeover: Setting the tone for IT leadership from the top In this resume makeover, Andrew Ysasi helps an IT executive highlight his leadership experience on his resume, demonstrating his qualifications for a senior IT leadership role. By Sarah K. White Dec 11, 2020 Careers Resumes opinion Is AI really the answer? When considering where AI can make an immediate impact on IT operations, one application stands head and shoulders above others: hyperscale automation with intelligence. By Ed Fox Dec 9, 2020 Artificial Intelligence BPM Systems Software Development feature CIOs reshape IT culture in wake of pandemic IT leaders are leaning on lessons learned from the pandemic to redefine IT cultures and refine IT strategies as they move toward a new year of uncertainty. By Melisa Bleasdale Dec 9, 2020 CIO Digital Transformation IT Leadership opinion Healthcare CIOs must act boldly with technology partnerships The health systemu2019s response to the pandemic offers a clue to the bold idea that technology can enable healthcare delivery organizations to provide safe and cost-effective care. By David Chou Dec 7, 2020 Digital Transformation Healthcare Industry IT Leadership feature CIOs strive to build on IT’s business cred for 2021 IT leaders seek to leverage political capital cultivated during the COVID-19 outbreak to further cement IT as business co-creators. Hereu2019s how to focus on what matters most. By Clint Boulton Dec 7, 2020 7 mins Business IT Alignment CIO IT Leadership feature Providence crafts direct-to-home device provisioning in pandemic response In a pivot from its digital transformation, the healthcare system built a just-in-time device-provisioning supply chain to ship ready-to-use laptops to employeesu2019 homes. By Clint Boulton Dec 7, 2020 IT Leadership Remote Work news With Hyperforce, Salesforce embraces the public cloud Salesforce is letting CIOs choose where they run its software, easing compliance with data protection and data sovereignty laws. By Peter Sayer Dec 4, 2020 4 mins CRM Systems Salesforce.com Technology Industry analysis 10 future trends and how CIOs can keep ahead in 2021 After a year disrupted by a global pandemic, the next normal is starting to take shape. Here's a look at what's ahead for IT organizations. By Serge Findling Dec 4, 2020 10 mins BPM Systems Business Continuity Machine Learning feature How Progressive took its IT internship program virtual Faced with the impact of COVID-19, Progressive quickly shifted its on-campus IT internship program to a remote platform. Here's how they gave interns a full virtual experience that mattered. By Sarah K. White Dec 4, 2020 8 mins Careers IT Skills opinion 5 ways to take control of data in 2021 COVID-19 is transforming the way the economy works, guaranteeing that our data needs will also change and grow. Here's what that means for CIOs in the year ahead. By Anna Frazzetto Dec 3, 2020 5 mins Disaster Recovery Edge Computing Internet of Things feature How to build a successful data science training program Data scientists are in short supply. Some companies are filling the gap by setting up training programs to reskill employees for data science roles. By Bob Violino Dec 2, 2020 11 mins Data Science IT Leadership IT Skills interview How Comcast IT moved from order-taker to innovator Rick Rioboli, EVP & CIO of Comcast, discusses the importance of moving toward a target architecture, his strategy for clean data, and how he assesses candidates for his IT leadership team. By Martha Heller Dec 2, 2020 8 mins Artificial Intelligence Innovation Machine Learning feature 7 tips for leading multiple IT projects at once IT leaders will have their hands full when COVID-delayed projects return to the front burner. Here's how to maintain oversight and guidance without losing sleep or sanity. By John Edwards Dec 1, 2020 CIO IT Leadership Project Management feature Supporting the future of work: A key CIO challenge COVID-19 has changed workplaces forever. Hereu2019s how work policies are likely to evolve u2014 and how IT leaders can rise to the occasion. By Minda Zetlin Nov 30, 2020 CIO IT Leadership opinion Tapping into dark data for efficiency, innovation, and income Looking in the recesses of your data silos can pay dividends for CIOs seeking to improve business processes and drive innovation. By Martin De Saulles Nov 25, 2020 6 mins Data Science Innovation feature Inclusive design: 8 tips for addressing software accessibility With more users accessing digital services, it behooves brands to boost the accessibility of their websites and applications for people with disabilities. Here experts offer tips for how to craft inclusive design. By Clint Boulton Nov 24, 2020 Software Development opinion A replatforming journey in four acts Lessons learned from moving a monolithic legacy system (as well as culture and process) to the cloud By Christine Heckart Nov 23, 2020 Change Management Cloud Computing feature CIOs take the lead in pursuit of operational efficiencies Operational efficiency has taken on greater urgency since the pandemic began. CIOs are leaning into automation, digital tech, and the cloud to remove friction and create value. 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