News

When #WorkFromWork is the only way

For businesses where remote work isnu2019t an option, the focus is on creating and refining their own digital-transformation-in-place technologies

By Mike Feibus

Oct 14, 2020

Cloud Computing Digital Transformation Machine Learning

Fall 2020: Leading change

For todayu2019s IT leaders, change management is more than technical, itu2019s about spearheading cultural transformation at every level of the business.

By CIO staff and contributors

Oct 14, 2020

Artificial Intelligence Careers IT Leadership

IT leaders grapple with the new normal

Five articles examine the challenges faced by leaders across all segments of IT — and the solutions that have made a difference.

By Eric Knorr

Oct 13, 2020

CIO Digital Transformation IT Strategy

IT leadership lessons from CIO 100 Award winners

Todayu2019s CIOs must develop deep partnerships with business leaders and keep their teams focused on delivering innovation that pushes the business forward. Here five IT leaders discuss their award-winning initiatives and share insights about their

By Thor Olavsrud

Oct 13, 2020

CIO CIO 100 IT Leadership

How to speed up software development (without killing morale)

In the wake of the pandemic, IT leaders are under increasing pressure to deliver solutions fast. But many CIOs are finding the steps theyu2019ve taken to iterate quickly arenu2019t enough to support increasing business demands.

By Mary K. Pratt

Oct 12, 2020

IT Leadership Software Development

Seeking a new gig? IT leader hiring rebounds, remotely

Recruitment of IT leaders has thawed since the pandemic first hit, as companies seek digital leaders who can help them adapt to shifting business dynamics. Here, recruiters offer tips for navigating the IT leadership hiring landscape.

By Clint Boulton

Oct 9, 2020

CIO Careers Staff Management

Secrets of successful digital innovation

The goal of any innovation effort is to deliver business value and competitive advantage. Two IT leaders share their secrets for meeting those measures.

By Martha Rounds

Oct 8, 2020

Digital Transformation IT Leadership Innovation

AI center of excellence: A new engine for driving business transformation

AI centers of excellence can accelerate AI adoption u2014 and organization-wide transformation u2014 by consolidating talent, standardizing platforms, spreading successes across business lines, and uncovering new revenue models.

By Maria Korolov

Oct 8, 2020

Analytics Artificial Intelligence Digital Transformation

The state of the CIO job market

A recruiter's perspective on the CIO job market and interview process today.

By Martha Heller

Oct 7, 2020 6 mins

Careers

How low-code platforms are transforming software development

Drag-and-drop platforms enable developers to assemble applications without manual programming. Toyota, ConocoPhillips, and GlobalTranz are among those enterprises leveraging low-code to create business value.

By Clint Boulton

Oct 7, 2020

Software Development

Salesforce to add Einstein Analytics AI to Tableau platform

Salesforce's Einstein Analytics offering will be rebranded as Tableau CRM and Einstein's AI and machine learning capabilities will be integrated with the Tableau platform in a push to democratize data science.

By Thor Olavsrud

Oct 6, 2020

Business Intelligence Salesforce.com Technology Industry

Big tech’s big play on telehealth and digital ‘front doors’

The pandemic has accelerated the adoption of virtual care models using telehealth technologies provided by specialized firms. Now big tech seems to be getting into the act.

By Paddy Padmanabhan

Oct 5, 2020

Digital Transformation Healthcare Industry Technology Industry

Agile vs. waterfall: Project methodologies compared

Agile and waterfall each offer unique benefits and drawbacks. Here are the pros and cons of each method, and how to know which is right for your organization's projects.

By Moira Alexander

Oct 5, 2020 6 mins

IT Governance Frameworks Project Management Software Development

5 hot IT career trends — and 5 going cold

The growing IT skills gap, demand for hybrid roles, and fallout from the COVID-19 pandemic are disrupting the traditional IT career path. The following heat map of career trends with help you cash in and avoid dead ends.

By Paul Heltzel

Oct 5, 2020 9 mins

Careers IT Skills

5 compelling reasons why CIOs should pursue board seats now

Interested in serving on a board? Don't wait for retirement.

By Maryfran Johnson

Oct 1, 2020 7 mins

Careers

September/October 2020: The new digital workplace

Learn how IT leaders in award-winning organizations are boosting productivity, streamlining collaboration and redefining the nature of work.

By CIO staff and contributors

Oct 1, 2020

IT Leadership

The hidden costs of outsourcing

Calculating the total cost of IT services has always been a challenge, but the changing nature of IT coupled with unexpected expenses revealed during the COVID-19 crisis could leave your organization exposed to even more surprises charges.

By Stephanie Overby

Sep 30, 2020

IT Leadership IT Strategy Outsourcing

SFO airport banks on IT for frictionless travel

The IT staff at San Francisco International Airport is exploring an array of technology solutions to help make air travel safer and restore confidence among passengers, says CIO Ian Law.

By Clint Boulton

Sep 30, 2020

Digital Transformation IT Leadership

Oracle fine-tunes Fusion Cloud for new world of work

The Fusion Cloud ERP suite gains new supply-chain and workplace management features to meet post-pandemic needs.

By Peter Sayer

Sep 29, 2020

ERP Systems Oracle Technology Industry

Mobile’s new frontier: The front line of business

Workers who donu2019t work at a desk are finally starting to see mobile technology become standard tools to improve their work u2014 and business results u2014 as CIOs focus more outside the office.

By Galen Gruman

Sep 29, 2020

Android IT Strategy Small and Medium Business

6 challenges of agile at scale for ERP

Overcoming these challenges are key to using agile for an ERP implementation. It's well worth the effort.

By John Belden

Sep 29, 2020

Agile Development ERP Systems Project Management

4 tips for keeping SAP transformation projects on track during the COVID-19 crisis

You canu2019t put mission-critical modernization projects on hold. Hereu2019s how to work through the disruption.

By Steele Arbeeny

Sep 28, 2020

Digital Transformation ERP Systems IT Leadership

7 barriers to innovation worth breaking

Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.

By Mary K. Pratt

Sep 28, 2020

Digital Transformation IT Leadership Innovation

5 lessons when creating a ‘customer zero’ program

Technology organizations must invest in a u201ccustomer zerou201d program to drive internal innovation, improve quality, and demonstrate they believe in their own products and services.

By Chris Davis

Sep 24, 2020

Innovation Software Development Technology Industry

Maximizing stakeholder value

There are three stakeholder types for any organization, each exchanging value in distinct ways. The future of any organization depends on its ability to maximize that exchange.

By Adib C. Ghubril

Sep 24, 2020 3 mins

IT Leadership

CIOs grapple with how to jumpstart innovation amid pandemic

IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.

By Clint Boulton

Sep 24, 2020

CIO Digital Transformation Innovation

H&R Block sheds taxing legacy systems for the cloud

The tax preparation services company eschews client-server and other legacy systems for Microsoft Azure, a shift that required buy-in from engineers and executives, says CIO Alan Lowden.

By Clint Boulton

Sep 23, 2020

Cloud Computing Digital Transformation IT Leadership

Microsoft Ignite showcases first Project Cortex AI tool for SharePoint

Civil engineering firm Mott McDonald has been testing SharePoint Syntex, the first product to come out of Microsoftu2019s Project Cortex proving ground for AI-based content management tools.

By Peter Sayer

Sep 22, 2020

Microsoft Microsoft SharePoint Small and Medium Business

AI gives IT an edge in improving customer experience

The pandemic has only accelerated ITu2019s need to improve digital customer experiences. From healthcare to retail, IT leaders are increasingly turning to AI for help.

By Bob Violino

Sep 22, 2020 11 mins

Analytics Digital Transformation Machine Learning

Cloud software helps ASU lean into hybrid learning

Arizona State University has leaned heavily into cloud collaboration software to help students return to school in a hybrid learning model, says CIO Lev Gonick.

By Clint Boulton

Sep 22, 2020

Collaboration Software Education Industry Small and Medium Business

AI-first or nothing

5 steps to AI transformation and survival

By Michael Bertha

Sep 21, 2020 9 mins

Artificial Intelligence Emerging Technology IT Leadership

7 ways to gain control over cloud spend

Does it seem like a sizable portion of your organization's cloud budget is disappearing into thin air? Here's how to bring some of that money back home.

By John Edwards

Sep 21, 2020

Budgeting Cloud Computing

DreamWorks keeps production on track with AIOps

A combination of business continuity planning, predictive analytics, and a multi-tenant cloud architecture has allowed the animation studio to keep producing movies without missing a beat.

By Thor Olavsrud

Sep 21, 2020 6 mins

Artificial Intelligence Data Management Digital Transformation

Bye-bye MCSA: What Microsoft’s massive certification shakeup means to your IT career

Microsoft is shifting to role-based credentials centered on the cloud, and is retiring its MCSA, MCSE, MCSD, and on-premises, technology-based certifications. Hereu2019s what you need to know.

By Mary Branscombe

Sep 18, 2020

Certifications IT Skills Microsoft

Equifax goes all in on the public cloud

The consumer reporting agency's migration to public cloud continues unabated, says CTO Bryson Koehler, who has spent the past two years overhauling IT after a massive data breach rattled the company.

By Clint Boulton

Sep 17, 2020

Cloud Computing Digital Transformation IT Leadership

ServiceNow makes platform ambitions clear with new workflow tools

ServiceNow is doubling down on its move to become a digital workflow platform with its Paris code release, adding applications for industry verticals to push beyond its ITSM roots.

By Peter Sayer

Sep 16, 2020 6 mins

ERP Systems ITSM Technology Industry

Leadership lessons from Accenture’s CIO

Penelope Prett on how storytelling, team empowerment, and personal brand allow IT to deliver maximum value at one of the world's largest professional services firm.

By Martha Heller

Sep 16, 2020

Cloud Computing IT Leadership

10 lies CIOs tell themselves about their agile practices

Seeking to accelerate software delivery, IT organizations are embracing agile but all-too-common self-deceptions and persistent problems have most falling short.

By Mary K. Pratt

Sep 16, 2020 10 mins

Agile Development Software Development

The future of retail isn’t what it used to be

Innovation mindsets must reimagine customer experiences and retail operations for a new world order

By Brian Solis

Sep 15, 2020

Digital Transformation IT Leadership Retail Industry

5 costly mistakes in infrastructure outsourcing

Consider yourself warned. These mistakes can derail your efforts, erode your business case, and start you off on the wrong foot with your chosen provider. Here's how to avoid them.

By Greg Hall

Sep 15, 2020 7 mins

IT Leadership Outsourcing

Exclusive survey: How IT is recovering from the COVID-19 crisis

IT leaders' initial responses to COVID-19 helped keep many businesses open — now the emphasis is on thriving, not just surviving.

By Peter Sayer

Sep 15, 2020

CIO IT Leadership

Edge computing’s epic turf war

The line separating IT and operational technology is getting blurrier. Will edge computing make or break the IT/OT relationship? IT leaders weigh in.

By Stacy Collett

Sep 14, 2020

Edge Computing Internet of Things Manufacturing Industry

What CEOs want in a CIO: A strategic business partner

Research shows that CEOs are looking to CIOs to drive transformation and business strategy. Are you ready to step up?

By Dan Roberts

Sep 14, 2020

IT Leadership

5 tips for implementing an effective D&I strategy

To be successful, a diversity and inclusion initiative requires an organization-wide cultural shift. Transformation experts and IT leaders share tips for fostering real change in your organization.

By Sarah K. White

Sep 11, 2020 9 mins

Diversity and Inclusion IT Leadership Staff Management

Returning to the workplace: IT’s role

IT and security teams must prepare for three different workforce scenarios to keep productivity levels high

By Rick Grinnell

Sep 10, 2020 8 mins

IT Leadership Security

Towards smarter security

Is your network context-aware? Machine learning can help.

By Adib C. Ghubril

Sep 10, 2020

Machine Learning Security

7 new rules for leading IT teams in the COVID era

Getting IT teams to work imaginatively and productively has always been challenging. New social distancing restrictions elevate a demanding task to a new and even more daunting level.

By John Edwards

Sep 9, 2020

IT Leadership Project Management

How to build a resilient IT culture

The pandemic has underscored the importance of thriving through hardship and uncertainty. IT leaders discuss how theyu2019re adjusting their leadership practices to help foster this key IT trait for the long haul.

By Esther Shein

Sep 8, 2020

IT Leadership

Building enterprise agility

Why and how to foster this key capability in your organization

By Nicholas D. Evans

Sep 7, 2020

Digital Transformation IT Leadership

Blue Cross NC brings IT back in house to improve agility

The health insurer insourced its engineering team after a frustrating experience with an MSP and is now reaping the benefits of a more responsive infrastructure.

By Peter Sayer

Sep 7, 2020 6 mins

Digital Transformation Healthcare Industry IT Leadership